If you want to display additional content next to your logo you need to change header structure and then maybe also some styles (copy into child theme file xstore/header/simple.php and edit it http://prntscr.com/hjazl1 ).
Regards
Olga Barlow
Participant
December 4, 2017 at 18:13
You are welcome!
Regards
Olga Barlow
Participant
December 4, 2017 at 17:42
Hello,
It’s difficult to say what is the reason of your problem we don’t have the link to your site. Please, provide me link to your site and temporary admin panel access to check the settings.
Did you do any changes in template files?
Can’t you update theme at all or just to version that is compatible with WC 2.6.x? Because the latest version that is compatible with WC 2.6.X is 3.10.1 and I could provide it to you if you need, it has a list of improvements and bug fixes.
Regards
Olga Barlow
Participant
December 4, 2017 at 17:37
Hello,
Problem was caused by the width of your text block http://prntscr.com/hizot5
I have made it a little bit bigger and now everything seems fine. Check, please, and let me know.
Regards
Olga Barlow
Participant
December 4, 2017 at 17:23
Hello, @jlcastagner
It’s not a good practice to set a fixed width+height by CSS because it will stretch images. So, you need to explain me your problem in details and provide screenshots and link to your site to get the correct solution.
Regards
Olga Barlow
Participant
December 4, 2017 at 17:17
Hello,
1) If you need to implement payment options you need to contact WC support because payment gateways are related to WC plugin not to our theme. Our theme just supports WooCommerce payment options and don’t have any additional options for it.
2) If you Mail Chimp does not suit your needs you may choose another plugin.
Regards
Olga Barlow
Participant
December 4, 2017 at 17:13
Hello,
Do you have any white/black lists on your server? I still can’t connect to your server. Maybe your hosting provider does not allow connections from other countries?
Regards
Olga Barlow
Participant
December 4, 2017 at 17:08
Hello,
1) Fixed. Check now.
2) Problem is related to your code http://prntscr.com/hiytq2 Once I removed it all the item are in
one line.
Change the paddings for your images http://prntscr.com/hiz3mf depending on your image size. Because if you check the settings you’ll see that different info boxes have different paddings.
Regards
Olga Barlow
Participant
December 4, 2017 at 15:52
Hello,
Either you did not check the hard crop or did not regenerate thumbnails because your images are not cropped.
Try to add the following code to Theme Options > Styling > Custom CSS to remove 100% for your images
Could you provide me screenshots of these strings to find out where exactly you find them? Are these strings from backend?
Next update will be within next week.
Regards
Olga Barlow
Participant
November 30, 2017 at 16:11
Hello,
It does not work http://prntscr.com/hhavzl
Do you have any login limits for users from other countries? Are you sure that login link is the default wp-admin? Because looks like it was changed.
Regards
Olga Barlow
Participant
November 30, 2017 at 14:07
Hello,
Yes, please, create the temporary user and provide me admin panel access to check the settings. Also, Dashboard url that you provided does not work http://prntscr.com/hh8zp2
Regards
Olga Barlow
Participant
November 30, 2017 at 12:36
Hello,
There is no such option by default. But you may try the following custom CSS (Theme Options > Styling > Custom CSS)
.category-grid.columns-3:nth-child(2n+1) {
clear: both !important;
}
.category-grid.product-category {
width: 50%;
}
@media only screen and (min-width: 768px){
.category-grid.columns-3:nth-child(3n+1) {
clear: none !important;
}
}
If you need any advanced help with slider optimization I would recommend you to contact plugin author because we provide just general support for slider options.
Our preview page is html page, it’s not WP page that’s why we don’t have directly these elements.
But Massive Addons offers other cool effects for texts http://mpcthemes.net/products/?product=massive
Check and maybe you’ll choose one of them.
Regards
Olga Barlow
Participant
November 29, 2017 at 15:03
Hello,
We don’t have such code in our theme source files and I don’t have the idea which one of your third-party plugins added it because you have a lot of third-party plugins that did not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Contact your hosting provider to check your site if you have any malware code in files.
Regards
Olga Barlow
Participant
November 29, 2017 at 14:47
Hello,
1) You may choose another type of header and you’ll get the top bar. But Variant center 2, Two rows types do not have the top bar as the separate part.
2) Responsive Options tab is for column settings only in VC. It’s default VC option and XStore supports it http://prntscr.com/hgsyby
Row or section do not have this tab by default and it’s related to VC rules.
