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Viewing 30 posts - 24,391 through 24,420 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 16:20

    Hello,

    WC plugin has added the new option to adjust the number of products per row http://prntscr.com/idnyzh and you need to be sure that you set the correct number of products there.
    Also, you had fixed height for the column in custom CSS. It caused additional problems. And this code with changed width for the global columns http://prntscr.com/idohmo is not a good practice.

    So, check the shop page now and let me know what problems do you still have?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 16:12

    Hello,

    Unfortunately, this VC element is created for pages/posts/products only and can’t be used in Static Block to use in footer.
    If you want to show images in footer you can try Grid Anything Massive Addons element http://prntscr.com/idodyw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 14:20

    Hello,

    Ok, let’s solve your problems one by one.
    1) Search Box – what exactly do you want to change: text color or icon color or border color?
    2)Account Menu/Navigation

    @media only screen and (min-width: 992px){
    .header-wrapper.header-two-rows .languages-area .menu > li > a, .header-wrapper.header-two-rows .top-links ul > li > a {
        color: #705d3a;
    }
    .header-wrapper.header-two-rows .languages-area .menu > li > a:hover, .header-wrapper.header-two-rows .top-links ul > li > a:hover {
        color: #50432b;
    }
    }

    3) Social Media Icons

    .header-wrapper.header-two-rows .topbar-widget.etheme_widget_socials .et-follow-buttons a {
        color: #705d3a;
    }

    4) Wishlist Icon and Preview

    .navbar-header .et-wishlist-widget a {
        color: #6e5c39;
    }
    .navbar-header .et-wishlist-widget a:hover {
        color: #705d3a;
    }

    5) Shopping Cart Icon and Preview – go to Theme Options > Header settings > Show zero number of cart items on label > on. After that reply back and tell me what icon color do you prefer and what color should be on hover.

    6) Main Menu Word Underline

    .header-color-dark .menu-wrapper .menu > li.current-menu-item > a:after {
        background-color: #ebbfc1;
    }

    Footer
    7) Text color

    .footer .footer-widget p {
        color: #6f5c3a;
    }

    8) Widget Header

    .footer .widget-title, {
        color: #6f5c3a;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 13:58

    Hello,

    1) I don’t see any overlay on the screenshot. Could you tell me in more details what element overlays another one?

    2) If you want to customize default WordPress comments form you can read this post and follow the instructions https://premium.wpmudev.org/blog/customizing-wordpress-comment-form/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 13:48

    Hello, @carlosmolanodi

    If you get “API request calls error” contact your hosting provider and make sure that abilities availability from your hosting:
    1. http/https outgoing connects
    2. 136.243.62.35 availability from your source IP address.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 13:28

    Hello,

    Sorry for the delay in answering. It was related to the weekend.
    We have installed theme and demo content.
    I suppose your issue was related to PHP Memory limit http://prntscr.com/idjud9 Once we changed the limit in wp-config everything works fine.

    We have installed the latest WC plugin that’s why we also installed the pre-release version of the theme that is compatible with WC 3.3.1, if you would not mind.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 9, 2018 at 07:36

    Hello,

    As I have told you translation files should be placed in wp-content/languages or wp-content/languages/themes folder. You have placed files into wp-content/themes/xstore/languages folder that’s why it did not work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 19:44

    Hello,

    Check the password. We can’t connect to your server

    Response: 530 Login incorrect.
    Error: Critical error: Could not connect to server

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 19:03

    You are welcome! Have a nice day too.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 19:03

    Hello,

    1) To fix ad to cart button add the following code in custom CSS

    .content-product .button {
        line-height: 1.2;
    }

    2) As I can see you have aligned items. Do you need any other assistance from our side?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:59

    Hello,

    Enable WP debug and also check the server error logs. What errors do you have there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:58

    Hello,

    1) No, I don’t think. We thought that you want to hide that toolbar for the product categories/subcategories but to show on the show page – it’s possible, that’s why we gave you that code. But if you want to show for subcategory – it won’t work.

    2) Yes, use

    .woocommerce-pagination.pagination-cubic {
        display: none;
    } 

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:52

    Hello,

    I don’t see this problem anymore, for me it works fine https://gyazo.com/c4df5dd263ae8cd5d7513e401a624b0a

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:31

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:29

    Hello,

    Try this code to change the Update Cart button

    .woocommerce-cart-form button.btn.gray {
        background-color: red;
        color: white;
    }
    .woocommerce-cart-form button.btn.gray:hover {
        background-color: white;
        color: red;
    }

    Try this code to change coupon button

    .checkout_coupon .coupon .btn {
        background-color: red;
        color: white;
    }
    .checkout_coupon .coupon .btn:hover {
        background-color: white;
        color: red;
    }
    

    We have sent you email for the translation. Thank you!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:25

    Thank you for your understanding!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:21

    Hello,

    Yes, if you want to use the latest version of Legenda theme you need to update WooCommerce to version 3.3.1.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:16

    Hello,

    Provide us FTP access, please, to check what is the reason of this issue.
    Translation files should be placed in wp-content/languages folder, make sure that you uploaded them into this folder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:08

    Hello,

    Could you, please, provide me temporary admin panel access to your site? It will be faster to create the necessary code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:06

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:06

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:05

    Hello,

    1) I have checked and see that category and subcategory pages do not have any special classes, that’s why it’s not possible to hide toolbar for the category page and show for the subcategory.

    2) Go to Theme Options > E-Commerce > Product Page Layout > Disable Masonry option for the products if you want to use lazy loading.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 17:54

    Can you provide correct credentials to your FTP?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 17:51

    Hello,

    1) Slider issue is related to Stripe plugin http://prntscr.com/ibyq4g js error breaks all the other scripts. Contact plugin author to solve the problem.

    2) http://prntscr.com/ibyqmn you have chosen the small layout for the single product in the product settings. It overrides the global Theme Options. Set to inherit to use settings from global Theme Options.
    3) To remove Additional Information tab follow the WC documentation https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 17:42

    Hello,

    We can’t login to your Dashboard because username is incorrect.
    Your problem is related to Stripe plugin js error http://prntscr.com/ibymu1 and it breaks all the other scripts. Disable plugin and check. Contact plugin author to solve the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 17:37

    Hello,

    Do you need any other assistance from our side?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 17:27

    Hello,

    Problem with the menu is related to object cache, you even have object-cache.php file in the wp-content directory. Please, contact your hosting provider and disable it.
    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 17:25

    Hello,

    We can’t downgrade version via FTP. Via FTP we were able only to rename folders or update theme files, that’s what we have tried to switch between themes when Dashboard was broken. And that’s all.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 17:10

    Hello,

    You just need to enable FullScreen option in layer settings http://prntscr.com/iby4re
    Check now.

    Very interesting site. You build really cool sites!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 16:30

    You are welcome!

    Regards

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Viewing 30 posts - 24,391 through 24,420 (of 30,391 total)
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