Hello,
You can try All Export plugin to export product name, ID and brand.
Regards
Hello,
You can try All Export plugin to export product name, ID and brand.
Regards
Hello,
I think the new theme update that includes both – compatibility with WC 3.3.3 and PHP 7.0 – will be released at the beginning of the next week.
Regards
Hello,
Please, provide us FTP and admin panel access to your site to help you with this issue.
Regards
Hello,
Unfortunately, additional customization is outside the scope of our support https://themeforest.net/page/item_support_policy#whats-not-included-item-support
But many users ask us about my account link in that place, so very likely our developers will add the option to change the position of that link and choose where you want to show it. So, follow our updates.
Regards
Hello,
Sorry for some delay in answering.
WooCommerce 3.3.3 update changes the image adjustment. Have you used hard crop before the update? Because all you images have different sizes without hard crop.
Can you provide me temporary admin panel access to help you with settings?
Regards
Hello,
Take my apologies for the such a long delay in answering. I have created both mega menus using Static Block.
All you need is to create the static block that will have the columns/rows layout you need and use Menu item list VC element to add menu items and subitems. Once block is created choose it for the first menu item in your menu, choose mega menu design and mega menu columns number to set width of the mega menu http://prntscr.com/iliz8r
Let me know if you need to re-create any other menu item from our electronics demo as example.
Regards
Hello,
Our theme does not include any additional plugins for the shipping. List of included plugin you can find here https://www.8theme.com/documentation/xstore/plugins/included-plugins/
But our theme supports all the default WooCommerce plugin options for the shipping https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options/
But default shipping options do not have the shipping calculator based on weight, so you need to use the additional plugin to implement this. Which one – check my first message.
Regards
Yes, sure.
Regards
Hello,
We have fixed the problem with the undefined variable. Also, added our post options for the new post type by additional customization in the child theme. Check, please.
Regards
Hello,
No, questions marks is not a good result but we did not see it when the option was activated. That’s why I have asked you to check too.
Anyway, once we get the admin panel and FTP access we’ll check everything and then contact plugin author. Because we don’t have such issue on our test installations.
Regards
Hello,
What type of the blog do you use? Can you provide me link to the page where you want to hide author?
Regards
Hello,
Yes, we understand you. I have passed your request to our developers and we’ll add compatibility with PHP 7.0 for the Legenda theme.
Regards
Hello,
I have sent you message 5 days ago but did not get any reply http://prntscr.com/il1kyo
So, please provide me FTP and Dashboard access to your site. If we contact with plugin developers they may need this to help you. And then we’ll contact them.
Regards
Hello,
Yes, sure we can help you this theme installation. Just provide us Dashboard and FTP access to your site and tell me what demo version do you prefer to install?
Regards
Hello,
Check your site now.
Regards
You are welcome!
Regards
You are welcome!
Regards
Hello,
Please, provide me Dashboard and FTP access to your site and xstore purchase code in the Private content area.
Regards
Hello,
What about 8theme Products VC element? It has options for the responsive http://prntscr.com/il17j8
Regards
Hello,
Check now, please.
Regards
Hello,
Thanks. Now give me also correct Dashboard access, the previous one does not work anymore.
Regards
Hello,
1) For me, it takes some time but works https://gyazo.com/c395b9324b9b9969ea8fc7d4ab8bb298
Loading time depends on your server because it sends the request to your DB and once gets the result displays it.
2) There few plugins that allows to implement multilingual site:
– WPML (cool plugin but paid)
– qTranslate (free plugin)
– Polylang (blog version is free, e-Commerce version is paid)
Choose one of them to create the multilanguage site. Also, WPML includes multicurrency.
3. If you use WC 3.3 and higher you need to update Royal theme to 4.0 or higher. 4.0 is major update and if you want we could help you with this to avoid problems after the update. Tell me if you did any changes in template files or royal theme?
4. Use cache plugin, optimize images, disable all the plugins that you don’t use.
5. These problems were fixed in 4.0 update, so they should disappear once you update the theme.
But if you are using child theme you will need to do some changes in child theme functions.php. Tell me if you are ready to update and I’ll guide you. Or provide admin panel and FTP access and we’ll update theme and child theme for you.
6. Top bar does not have center widget area but it’s possible to add text to the left top bar widget area and then move it to center using custom styles. Add your information using paragraph with some custom class and I’ll send you CSS styles.
Regards
Hello,
If you want to implement header like on your screenshot it’s not possible without additional customization and unfortunately, additional customization is not included in our support https://themeforest.net/page/item_support_policy#whats-not-included-item-support
If you have PHP and CSS skills you can do it by yourself. I would recommend you to change the Variant hamburger according to your needs (xstore/headers/hamburger-icon.php) Do all the changes in child theme only.
Regards
Hello,
Go to Pages > edit your page and add the following custom in page custom CSS
@media only screen and (max-width: 1500px) and (min-width: 992px){
.banner.responsive-fonts .banner-content .banner-title, .banner.responsive-fonts .banner-content .banner-subtitle {
zoom: 1;
}
}
Regards
Hello,
If you see pagination in this way https://prnt.sc/ikkqgs then try to clear browser and plugin cache, CDN if you use it.
If you want completely hide it use
.woocommerce-pagination {
display: none;
}
Regards
Hello,
I have checked your site and don’t see any translation file for the xstore theme
Please, follow theme documentation and create not just a WC plugin translation file http://prntscr.com/ikswww but theme translation also тому https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
We need admin panel and FTP access to check the problem and help you.
Regards
Hello,
We have added custom code in child theme style.css to fix the problem. Check now.
Regards
Hello,
FTP access does not work but we were able to make changes in child theme functions.php using Dashboard editor.
Check now.
Regards
Hello,
We checked the FTP and see only empty directory http://prntscr.com/iks1m1
Seems this user has wrong destination folder.
Regards