Forum Replies Created

Viewing 30 posts - 23,251 through 23,280 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:54

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:45

    Hello,

    Yes, we have the bugs tracker and I have added this issue to list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:44

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:44

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:43

    Hello, @Rafael Pereira

    Once you disabled cache I don’t see any problems. Do you still have the issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:32

    Hello,

    Go to xstore/framework/woo.php and find etheme_top_cart function, copy it to child theme functions.php. And edit this function according to your need either using function or shortcode from plugin developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:29

    Hello, @kejdzinka

    We just updated your translation file from pot http://prntscr.com/kijpez and uploaded updated translations. Category is translated now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:12

    Hello,

    You are welcome!
    1) Done.
    5) Go to Theme Options > Single Product > use Custom Tab Title and Return field to add title and content.
    6) To reduce the space around the brand image add the following code in child theme style.css

    .product-brands .title {margin-bottom: 0 !important;}
    .product-brands img {padding: 0;}

    If you want just to limit the width of that block add

    .product-brands {
        max-width: 179px;
        float: right;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 16:02

    Hello,

    1. Check now.
    3. What you have in translation file http://prntscr.com/kij9bu the same on the frontend. I suppose you changed the translation of the WC plugin only and forgot about theme translation. Because once I made changes in theme translation file for the update cart, for example, it works fine.
    4. Add the following code in child theme style.css

    .add_to_cart_button {
        color: #fff;
        background: #ff0066;
        border-color: #ff0066;
    }
    .add_to_cart_button:hover {
        text-decoration: underline;
        color: #fff;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 15:48

    Hello,

    Theme Options > Import/Export and we pressed to import One page demo http://prntscr.com/kij4ze and it was imported. Check site now and let me know if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 13:29

    Hello,

    Do you mean you want to have the accordion tabs design but for the mobile devices only or also for the desktop?

    1. On the right menu:
    – Uncategorized is the default WC plugin category we don’t have any options to delete it. You can just rename it in Products > Categories and edit the category. Or enable Hide empty categories in widget settings http://prntscr.com/kigdj3
    – Remove widget title http://prntscr.com/kigcv2
    On the main menu:
    – Name of the product – You can disable it in Theme Options > Single Products http://prntscr.com/kigep3
    – Product Information – removed by editing content-single-product.php in child theme
    – Categories: – removed by editing content-single-product.php in child theme
    – Amount (כמות) – do you want to remove title only or q-ty field at all?
    – Social Networks – Theme Options > Single product > Show share buttons > off
    – Description (תיאור) – removed

    2) Done

    3) Use the following code in child theme functions.php

    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 );
    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 25 );
    

    4) Check now.

    5) Sorry, I’m not sure that understand where exactly you want to add the tab. Can you provide me mockup?

    6) I see that brand logo is 150×150 + paddings http://prntscr.com/kih0rm

    7) Go to Theme Options > Single product > Tabs type > choose accordion.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 11:17

    Hello,

    1) To add CSS changes use child theme style.css file. We have added code.
    2) FTP is ok, but Dashboard access is still wrong.
    3) If you want to edit translation go to Loco Translate and edit the WooCommerce plugin and Legenda theme translations according to your needs.
    4) I’m not sure where exactly you want to change the color of the add to cart/read more button. On shop page? And do you want to change the text color or background color or border color? Provide me screenshot for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 11:06

    Hello, @kejdzinka

    Rose is out of the office during this week, so we can’t give the answer about the solution for that user. But if you provide me temporary Dashboard access we’ll check what caused the issue in your case and share the solution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 10:58

    Hello,

    I suppose your problem is related to errors in scripts http://prntscr.com/kieynu Do you use any script (for example mail chimp script) in the content of that page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 10:55

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 10:55

    Hello,

    I have checked your form and would like to ask why you use the contact form if you want to implement subscription? For the subscription, it would be better to use Mail Chimp form. I have added MC form and necessary styles to child theme style.css. Check if this is ok for you or I should style the contact form instead?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 10:24

    Hello,

    We don’t have the special area to add HTML/js code before body or head. You can use the additional plugin to add the code like Simple Header Footer HTML, Insert headers and footers or any similar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 10:19

    Hello,

    You can try Brands List element http://prntscr.com/kief5p You can use either simple grid or grid with A-Z filter.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 10:16

    Hello,

    Only by additional customization if you have the necessary skills. Search functions you can find in xstore/theme-function.php, find “!Search, search SKU” and “! AJAX search” commits and ajaxSearc function in etheme.js(etheme.min.js).

    If you need help with additional customization contact WPKraken team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 10:02

    Hello,


    @fitnesstown
    check the site now.

    @Rafael
    Pereira FTP does not work. We used file manager plugin to get access to theme files but even if we removed etheme.min.js file we saw the different error in console and situation like file still exists. Once we renamed the file and changed the file name to enqueue script it works without any problems. Also, we don’t see changes in child theme style.css http://prntscr.com/kie8ga but we added custom into the file. Seems you have some server cache. Please, contact your server provider and make sure that server cache is disabled because we won’t be able to fix the problem if you use the cache. Also, provide correct FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 09:21

    Hello,

    Problem caused by your custom styles, remove it

    .products-loop.products-grid {
        display:  -webkit-box;
        display:  -webkit-flex;
        display:  -ms-flexbox;
        display:  flex;
        -webkit-flex-wrap:  wrap;
        -ms-flex-wrap:  wrap;
        flex-wrap:  wrap;
        float:left;
    }

    https://gyazo.com/04dedcb5534437fcd8382e0a91bc7b16

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 09:18

    Hello,

    Yes, you are right. We’ll fix it in next theme update. Meanwhile edit royal/framework/theme-functions.php file, find function et_load_bg_option and remove . 'px;'as mentioned on the screenshot
    http://prntscr.com/kidjlw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2018 at 08:51

    Hello,

    Very strange because even when I’m emulating laptop with the small resolution I see 3 columns http://prntscr.com/kid7nd and iPhone X horizontal http://prntscr.com/kid8wd
    What screen resolution do you have? Can you provide me a screenshot of the problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 15:34

    Hello, @Rafael Pereira

    Provide me temporary Dashboard and FTP access to your site to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 15:33

    Hello,

    Unfortunately, this plugin was removed from Codecanyon and author does not provide support anymore. We are not plugin authors and don’t have the solution for this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 15:30

    Hello,

    What device and what browser do you use? Because I see 3 columns https://gyazo.com/287ffe59525f083440c7a043965ee298

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 15:20

    Hello,

    I have enabled 2.5 version and did not face any blank screen. If you need help with XStore installation just let me know your XStore purchase code in the Private content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 15:09

    Hello,

    4 projects with 3 columns layout: 3 projects in one row and 1 in next row. Why do you expect 3 rows then? You should have 7 projects at least to get 3 rows.
    Or maybe I don’t understand your question? Can you explain in more details your problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 15:03

    Hello,

    You are welcome. This is default padding for the column http://prntscr.com/ki2lbw To change it edit the column settings and add padding-top 0.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2018 at 15:01

    Hello,

    Use the translation files of the plugin that allows you to implement these fields – Stripe. Don’t forget about correct translation file name for the language that you use.

    Regards

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Viewing 30 posts - 23,251 through 23,280 (of 30,337 total)
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