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  frmaninc

  Participant

  August 14, 2018 10:33 am

  i am having issue with my front page, the banner on my home page is seen differently on different platform. It is suppose to be a full length banner, however, it appears cropped in certain platform.Any idea why is this happening?

  Site URL: hidden

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  Olga Barlow

  Support staff

  August 14, 2018 10:58 am

  Hello,

  I suppose your problem is related to errors in scripts http://prntscr.com/kieynu Do you use any script (for example mail chimp script) in the content of that page?

  Regards

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  frmaninc

  Participant

  August 15, 2018 3:07 am

  Sorry, I don’t understand what you mean by that because I’m only a user, not a developer. My developer is on holiday now so could you please assist me? Thank you!

  

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  Olga Barlow

  Support staff

  August 15, 2018 4:38 pm

  Hello,

  Problem is caused by MailChimp for WooCommerce plugin. It makes the problem with theme script and also with the Massive Addons plugin script.

  So, contact plugin author to solve the problem.

  Regards

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