Hello,

Provide us with WP Dashboard and FTP access to your site, please. We’ll check why it does not work.

Regards

Hello,

I see. Unfortunately, there is no such option. But you can enable low stock notification https://prnt.sc/26nh5oq (WooCommerce > Settings > Products > Inventory)

Regards

Hello,

You can add HTML block element to the mobile header and add the currency switcher shortcode there or you can go to Theme options > Header builder > Mobile menu > enable displaying the HTML block there and also add the currency switcher shortcode to your HTML block content.

Regards

Hello,

1) Issue withe single product builder is related to YITH Booking and Appointment für WooCommerce Premium plugin. We’ll check if our developers are able to add compatibility with that plugin.

2) I found that you copied the full woocommerce folder from the parent theme to the child theme. Why did you do that? What files did you change there? If you want to change something you need to copy just files you plan to edit not the whole folder. So, please, remove the unnecessary files and leave only files that you really changed.

Regards

Hello,

1) It’s not related to theme update but to server permissions. I see that you set 705 permission for the folders https://prnt.sc/26ng99f and 604 for some files. But folders should have 755 and files 644 permissions. So, change that and try Loco translate after that. Also, don’t create multiple translations https://prnt.sc/26ngb1g Use only translation placed into the System folder. Don’t use the author directory.

2) Our WP Rocket license is blocked. Plugin authors allowed using their plugin as bundled and then changed their minds once found that the theme is very popular. We are discussing unblocking our license with the plugin author. We don’t have information on how long it will take.

Regards

Hello,

Your screenshot does not work. Make screenshot using Lightshot screenshot or Gyazo tool to make and share screenshot.

Regards

Hello,

I see that you created multiple header for the EN version. So, the Promo text element for the mobile version should be changed there https://prnt.sc/26nf2ky I have edited that text and it works.

Regards

Hello,

Could you, please, provide us with access to PHP MyAdmin? We need to check some things in your BD to find the reason of the problem.

Regards

Hello,

We have fixed the issue. You may close your request to the WPML team.

Regards

Hello,

Our developers can’t check your site https://prnt.sc/26nb0wl Are you doing any technical moments there? Inform us when you’ll finish and the site will be online again.

Regards

Hello,

Nope because I can’t even check any preview of that or something. It looks that it’s gone the same way as appeared. Strange.

Regards

Hello,

Theme is not the reason of the issue because it displays the same way even with the default Storefront theme https://prnt.sc/26n2pz0 We’ll contact plugin author about this issue. Looks that {{price}} and {{original_price}} macroses do not work correctly and display additional HTML code.

We’ll inform you once get any reply from them.

Regards

Hello,

If you don’t want to show Additional Information tab then add the below code to your child theme functions.php

add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );

function woo_remove_product_tabs( $tabs ) {
    unset( $tabs['additional_information'] );  	// Remove the additional information tab
    return $tabs;
}

https://woocommerce.com/document/editing-product-data-tabs/

Replace the previous CSS code with this one if you want to remove also product tags

.product-information-inner .product-attributes, .product_meta .tagged_as {
    display: none;
}

Regards

Hello,

1) Issue with the squares are related to your custom code https://prnt.sc/26n2i9m
Go to Theme Options > Custom CSS > find below code and remove that

.sidebar-widget ul li a, .widget_product_categories.sidebar-widget ul li a {
    display: contents;
}

2) Filter by brand widget does not display brand images by default, only brand list widget has the option to display images https://prnt.sc/26n2jr7 but it’s not the filter, it’s the simple list with links to brand pages.

Regards

Hello,

You need to know how you added the previous brands. Do you use any additional Brand plugin or something? If you use a separate brand plugin then you can just disable our brand option and continue using your plugin.

Regards