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There has been a critical error on this website

This topic has 6 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

Kwabena

Participant

February 1, 2022 at 22:40

I am getting this error “There has been a critical error on this website” when I activate the theme on my new multisite installation. I am using the XStore theme on my main website and I will be using other themes on the other two. But when I install the theme and activate it I get the error on my website. I only have the Xstore theme and the XStore core plugin activated. but when I activate other themes or plugins I do not get the error.
Please help me fix the error. thank you.

#315856 Copied Theme version: 8.1

5 Answers

Rose Tyler

Support staff

February 2, 2022 at 09:02

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#315874 Copied

Kwabena

Participant

February 2, 2022 at 13:43

Hi please, these are the details. I want to install the theme on this website dotradeworld.com

Please contact administrator
for this information.

#315915 Copied

Olga Barlow

Support staff

February 2, 2022 at 14:31

Hello,

Fixed. Check now, please.

Regards

#315920 Copied

Kwabena

Participant

February 2, 2022 at 14:39

Hi, thank you for the quick response. It’s working now.

#315922 Copied

Olga Barlow

Support staff

February 2, 2022 at 18:03

Hello,

You are welcome.

Regards

#315963 Copied
Tagged: critical error, resolution, solution, support, themes, woocommerce, wordpress
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