Seems this is theme bug with this element. I have passed this issue to our developers and inform you once they fix the problem.
Regards
Olga Barlow
Participant
July 29, 2019 at 10:22
Hello,
Yes, it’s possible. Go to Theme Options > Shop > Shop page layout > Shop Page Banner position > Above all the content http://prntscr.com/olef8r
Regards
Olga Barlow
Participant
July 29, 2019 at 10:19
Hello,
At this moment WooCommerce offers to notify the user about the amount on stock but does not have any additional classes to style low/medium stock. I have passed your request to our developers but I’m not sure if this will be implemented. I think it would be good if you also post your suggestion to WooCommerce plugin developers.
Regards
I have passed your request to developers but can’t promise anything.
Low stock settings you can find in WooCommerce > Settings > Products http://prntscr.com/ole91a
Regards
Olga Barlow
Participant
July 29, 2019 at 10:05
Hello,
Use Static Block to create footer and Menu element to create links http://prntscr.com/ole65u
Check now, for example.
Regards
Olga Barlow
Participant
July 29, 2019 at 09:50
Hello,
Do you want to add the bg for the page or what? Because I don’t see any other critical difference in content http://prntscr.com/oldvus
Or maybe provide screenshots and highlight the moment that you want to change for better understanding.
Regards
Olga Barlow
Participant
July 29, 2019 at 09:44
Hello,
Go to XStore > Import demos > Additional pages import > choose the necessary page and import http://prntscr.com/oldur4 You’ll be able to find the imported page in the Pages list.
Regards
Olga Barlow
Participant
July 29, 2019 at 09:34
Hello,
Add the custom
.footer-product {
bottom: -5px;
}
Regards
Olga Barlow
Participant
July 29, 2019 at 09:31
Hello,
You have enabled the Cloudflare and we don’t see our changes. Enable the dev mode in the Cloudflare settings to disable caching and allow us to change the styles. Or install CloudFlare plugin and login to allow us clear cache via Dashboard.
Regards
Olga Barlow
Participant
July 29, 2019 at 09:19
Hello,
You have enabled the maintenance mode and we can’t check the problem. Could you, please, provide us with WP Dashboard access to your site to check the problem?
Regards
Olga Barlow
Participant
July 29, 2019 at 09:16
Hello,
Add the following custom to child theme style.css
@media only screen and (max-width: 768px){
.content-product .product-content-image img {
width: auto;
}
}
Regards
Olga Barlow
Participant
July 29, 2019 at 09:13
Hello,
Try to enable footer and clear browser cache. Also, try to check using the other mobile device. Let me know if it helps.
Regards
Olga Barlow
Participant
July 29, 2019 at 09:02
Hello,
Try to update PHP and MySQL to recommended versions http://prntscr.com/old5vk
It could be the reason of your problem. Because the video element does not work even with the default WP theme on your site, so we are sure that problem is not related to our theme
Regards
Olga Barlow
Participant
July 29, 2019 at 08:31
Hello,
I’m sorry but I don’t see any required plugins installed on your site http://prntscr.com/olcpua and we can’t install any plugin because of the server settings http://prntscr.com/olcrbr
Please, install all the required plugins first. Then if you still have any fatal error contact your hosting provider and ask about FTP access. We won’t be able to make any changes via File manager if the site is locked because of the fatal error, in this case we can edit the files only via FTP.
Regards
Olga Barlow
Participant
July 29, 2019 at 08:17
Hello,
Check now.
Regards
Olga Barlow
Participant
July 29, 2019 at 08:11
Hello,
Yes, we need admin permission to account to be able to check all the settings. Also, provide link to the product that has that system. At this moment I don’t see any additional string even on the desktop http://prntscr.com/olcngb
Waiting for link to product and username+pass to proceed.
Regards
Olga Barlow
Participant
July 27, 2019 at 11:56
Hello,
No, unfortunately there is such option neither in our theme settings nor in WooCommerce settings.
Regards
Olga Barlow
Participant
July 27, 2019 at 11:48
Hello,
Provide us with link to your site and WP Dashboard access to check and help you.
Allow our user to check the video. You did not enable access.
Regards
Olga Barlow
Participant
July 26, 2019 at 19:04
Hello,
You are welcome.
Regards
Olga Barlow
Participant
July 26, 2019 at 19:04
Hello,
Try the following code
.navbar-header .cart-bag:before, .navbar-header i, .navbar-header .my-account-link a:before, .navbar-header .login-link a:before, .header-search i {
font-size: 25px;
}
Regards
Olga Barlow
Participant
July 26, 2019 at 19:00
Hello,
Could you, please, grant our user access to plugins and themes? I suppose one of your plugins cause the issue.
Regards
Olga Barlow
Participant
July 26, 2019 at 18:52
Hello,
It’s because of some fatal error on your site http://prntscr.com/okhzrv
Check the server error log to find out what error you have. Or provide us with Dashboard and FTP access to your site to check it.
Regards
Olga Barlow
Participant
July 26, 2019 at 18:50
Hello,
Not at all. As you can see they gave us a common answer and asked to submit a ticket. Unfortunately, if you need to fix this issue you need to buy the individual license and submit a ticket to Revolution slider support. We are not the plugin author and can’t fix this problem if plugin author is not interested to help us without submitting the personal ticket.
Regards
Olga Barlow
Participant
July 26, 2019 at 18:26
Hello,
Unfortunately, there is no such option by default. You can implement it by additional customization of JS files in case you have appropriate skills. If you need help with this submit customization request here because support staff can help you only with built-in features.
