Could you, please provide a video in the Private content area on how you generate the token?
Regards
Olga Barlow
Participant
June 20, 2022 at 19:16
Hello,
Provide us with WP Dashboard adn FTP access to your site, please.
Did you choose the Business while adding account https://prnt.sc/D_tvjvIIGYFt ? Because if your Insta account type is business you should not choose the Personal one in these settings, only the business one.
So, remove existing tokens and choose the Business type while generating tocken.
Regards
Olga Barlow
Participant
June 20, 2022 at 19:06
Hello,
Added custom to child theme style.css to change the opacity to 1. Check now, please.
Regards
Olga Barlow
Participant
June 20, 2022 at 18:54
Hello,
If you try to create an additional header template we redirect you to the blog page automatically but if you don’t have a blog page then you get posts not found there. That’s not the issue because page content is not very important if you create a header structure.
I checked the debug log and found a lot of deprecated PHP notices (check the screenshot in the private area). So, either contact plugin authors to fix them or maybe try to downgrade the PHP version to 8.0 or 7.4 and reply back.
Regards
Please contact administrator for this information.
Olga Barlow
Participant
June 20, 2022 at 17:52
Hello,
Go to Theme Options > Header builder > Cart > edit MIni cart promo message.
2) You use dark bg color for the mobile menu and dark grey color for the mega menu items in the Mega menu static block https://prnt.sc/qlz-aKjUDzKY
So, either use the lighter color that will be ok with white desktop bg and dark mobile bg or use white bg for the mobile menu or create a separate menu for the mobile device and don’t use mega menu static blocks for the mobile menu but simple subitems then menu items will have simple white color.
Regards
Olga Barlow
Participant
June 20, 2022 at 17:23
Hello,
Did you notice what actions from your side cause the error? What did you do before the error appear? Maybe importing some header structure or something?
Regards
Olga Barlow
Participant
June 20, 2022 at 17:21
Hello,
Could you, please, provide us with example of the zoom option that you want to achieve? Because I don’t understand what you mean by
The only one thing is that you need to keep the enabled Cobine JS option if you want to use Defer JS option. That’s all. We don’t have any other requirements for the other options.
Provide us with a link to a page that is blank. We’ll take a closer look at the errors that you probably have in the console.
Yes, because the image should be updated depending on the variation that you choose.
Regards
Olga Barlow
Participant
June 17, 2022 at 12:49
Hello,
At this moment we don’t have the option to show products by tags in the Products element. But you can submit a feature request https://www.8theme.com/taskboard/ and our developers will be able to add that in one of the next updates.
Regards
Olga Barlow
Participant
June 17, 2022 at 12:25
Hello,
1) Why did you use woocommerce-quantity-increment plugin? Our theme comes with the q-ty buttons by default.
2) Provide us with a video or screenshot of the issue for a better understanding.
Regards
Olga Barlow
Participant
June 17, 2022 at 12:22
Hello,
It’s not a theme fix. JavaScripts require some special order to work properly, if you enable Rinvia il blocco di visualizzazione JS it changes the order and causes js errors. If you combine all the scripts then the order is ok.
Regards
Olga Barlow
Participant
June 17, 2022 at 12:04
Hello,
Yes. Elementor header template has more priority and site uses that if it’s created. So, if you want to use a built-in header builder then remove the template created using Elementor page builder.
Regards
Olga Barlow
Participant
June 17, 2022 at 12:01
Hello,
Your site is blank even on the desktop and I see the following errors https://prnt.sc/gjyuGJ4R3VO6 Contact your hosting provider and ask to fix the mentioned errors.
Regards
Olga Barlow
Participant
June 17, 2022 at 11:52
Hello,
1) Your site is not very fast even with the default theme. Compare:
XStore theme – https://gtmetrix.com/reports/onsofa.online/7WxseHdS/
Storefront theme – https://gtmetrix.com/reports/onsofa.online/iHKGWltc/
2) I see that you use 2 page builders. I would recommend you to recreate WPBakery pages and static blocks using the Elementor page builder and then disable the WPBakery page builder. Using 2 page builders at the same time slows down your site because the page builder uses a lot of resources and calls additional JS, CSS files.
