Forum Replies Created

Viewing 30 posts - 18,661 through 18,690 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 14:24

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 14:09

    Hello,

    Yes, probably. Additional customization could be done in different ways depending on the developer. Unfortunately, additional customization service is not included in our support but if you need help with this you may submit request to WPKraken customization team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 14:06

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 14:05

    Hello,

    Yes, sure. Go to Downloads page https://www.8theme.com/downloads and download the XStore_import_files archive. Extract it and find bicycle folder inside, use slider.zip archive to import it (Revolution slider > Import).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 14:03

    Hello,

    Yes, edit the column settings and change margin at the Design tab. Also, in the last update we have added option to manage different margins for the different devices http://prntscr.com/r2as5f

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 14:01

    Hello,

    You are welcome.
    If you have a quick minute we always appreciate a 5-star rating on our theme!
    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546
    Your feedback is the motivation to improve our work and services.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 13:59

    Hello,

    Yes, it can be.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:56

    Hello,

    Go to WooCommerce > Status > Tools tab > press Create pages button.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:43

    Hello,

    Make sure that toolbar is enabled go to Theme Options > WooCommerce > Shop > Shop page layout > Show Products Toolbar On The Shop Page > ON.
    https://wordpress.org/plugins/woocommerce-extra-product-sorting-options/#faq

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:34

    Hello,

    You may try the Duplicator plugin or contact your hosting provider. As a rule, hosting support helps with this. Site migration is not related to theme, so we don’t have any detailed suggestions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:30
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:29

    Hello,

    Oh, don’t worry. You helped us to improve our product because it was theme bug after launching the single product builder. So, thank you!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:27

    Hello,

    Edit column responsive options and remove the offset http://prntscr.com/r282q7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:18

    Hello,

    Replace the custom code that you use

    .content-article a {
        color: #0162b2;
        text-decoration: underline;
    }

    by this one

    .content-article a, .product-information a {
        color: #0162b2;
        text-decoration: underline;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:15

    Hello,

    Edit the product and disable it http://prntscr.com/r27z2c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:13

    Hello,

    WooCommerce plugin does not display product filters on the simple pages, only on the WooCommerce archive pages (shop and product categories).

    You may look for additional filter plugins but I’m not sure about this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 11:10

    Hello,

    We asked about screenshot because we don’t see mentioned issue https://prnt.sc/r27raf http://prntscr.com/r27w3y

    What browser do you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 10:59

    Hello,

    Provide us with access to 8theme account to allow us to check this issue and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 10:19

    Hello,

    We have fixed the issue. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 10:13

    Hello,

    WooCommerce plugin offers only these options by default. Unfortunately, we don’t have any other advanced settings for this. You may look for a third-party plugin that maybe helps you to implement different sorting.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 10:05

    Hello,

    You are using XStore version 5.2. The latest version of XStore is 6.2.10. It could be the reason of your problem. Very likely you updated XStore core plugin to latest version but did not update theme. Provide us wit FTP access to your site to update theme and plugin and check if it helps.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 09:51

    Hello,

    It’s not our variation swatches, your variations come from AliDropship Woo Plugin. Contact plugin author to disable them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 09:40

    Hello,

    Our user has limited permission and we can’t check theme options, so do it by yourself. Go to Theme Options > WooCommerce > Shop > Shop page layout > Show Products Toolbar On The Shop Page > make sure that option is ON.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 09:35

    Hello,

    All the available settings for the products sorting you can find in Theme Options > WooCommerce > Product Catalog > Default Product Sorting > choose Default sorting. After that change the order of the products according to your needs using sorting option https://gyazo.com/447b64249daa28be2a2ecd019fba9d87

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 09:31

    Hello,

    Go to Theme Options > WooCommerce > Single product > Single product layout > Move Product Name In Breadcrumbs > Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 14, 2020 at 09:00

    Hello,

    Sorry for some delay in answering.
    If you need attributes just for filter only and your products won’t have variation in classic way and you don’t need price then maybe just use the simple products with attributes http://prntscr.com/r25qs7 You’ll be able to filter products by these attributes.

    In case you need variations then use single product builder with Add to cart element http://prntscr.com/r1v8mb + enable Catalog mode (it will hide the add to cart button).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2020 at 17:59

    Hello,

    Error that you provided is related to server settings. Did you try to contact your hosting provider to show them that error and check the permission settings to solve the problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2020 at 17:52

    Hello,

    I see. In that case, to update core on the staging site go to Plugins > disable and remove core plugin and install it again (Plugins > Add new > Upload) using WooPress core archive from the Downloads area of your account https://www.8theme.com/downloads

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2020 at 17:46

    Hello,

    Do you mean that you can’t change the attribute type here http://prntscr.com/r1w1rr ?
    Provide us with WP Dashboard access to check and tell me what attribute do you edit?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 13, 2020 at 17:44

    Hello,

    Yes, you are right. Seems bug appeared. I have passed your issue to our developers and will inform you once they fix the problem.

    Regards

  • 1 2 3 622 623 624 1,012 1,013 1,014
    Viewing 18,690 results - 18,661 through 18,690 (of 30,391 total)
Viewing 30 posts - 18,661 through 18,690 (of 30,391 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.