Hello,
Search for these string in the theme translation file and translate them. It should be there.
Regards
Hello,
Search for these string in the theme translation file and translate them. It should be there.
Regards
Hello,
We have removed your custom code because it caused more problems than fixes.
1) I have limited the MailChimp width using columns layout
2) added some custom to change the hover state and padding http://prntscr.com/srw8eb
3) Added class to align elements http://prntscr.com/srwixj
Regards
Hello,
1) Download theme translation files https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-translation-files-sharing/ and place them to wp-content/languages/themes
2) Update translation files with current theme version https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
3) Finish translation of theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ + don’t forget to translate XStore core plugin using Loco Translate.
Let me know if you need any help after these steps.
Regards
Hello,
Thank you for using our theme!
These mega menu items were created using static blocks. So, to translate them or edit layout edit appropriate static blocks. Don’t forget to enable the WPBakery editor for the static blocks. Watch our video tutorial on how to create mega menu using Static Blocks https://youtu.be/f07MBdnFPfk
If you need any other detailed instructions let me know.
Regards
Hello,
Add also this code in addition to the existing
.content-product .product-content-image img {
max-height: 250px;
width: auto;
}
Regards
Hello,
You are welcome.
Regards
Hello,
The support member who will work on your issue is from Ukraine.
Regards
Hello,
I sent the style.css file to fix the font awesome font but star.woff is not our theme font. What is the full path to file?
Regards
Hello,
Check the sidebars now.
Regards
Hello,
Try to disable that option and check if it helps. If that option is enabled it means you allow switching between slides using mouse scroll. So, instead of scrolling down, you switch the slides. It looks that this option does not work in Chrome but works in Safari.
Regards
Hello,
Go to Slider settings and check if Mouse Scroll Navigation option is disabled http://prntscr.com/srq78x
Regards
Hello,
Thank you for using our theme!
Go to Theme Options > Header Builder > edit cart element > choose Off-Canvas type http://prntscr.com/srp2pu and choose the position of the off-canvas http://prntscr.com/srp2zp
Regards
Hello,
There is no option for this, unfortunately. Yse below code to change it (Theme Options > Custom CSS)
.et_b_header-menu.et_element-top-level .item-design-dropdown .nav-sublist-dropdown ul > li > a:hover, .et_b_header-menu.et_element-top-level .item-design-dropdown .nav-sublist-dropdown ul > li.current-menu-item > a {
color: #df5461;
opacity: 1;
}
Regards
Hello,
Check the documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Use Loco Translate to translate the XStore Core plugin (for mini cart and other header texts) and also the XStore theme for other texts.
Regards
Hello,
Great. We made js changes.
Copy the theme folder from the test environment to production. Fix also will be included to the next theme update.
Regards
Hello,
Do you have any cache plugin installed? Did you clear the browser cache because the browser cache the CSS files? https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn/RK%3D2/RS%3DzwqaryCReNAACSfd_oYYPpX0_tw-
Theme Options and WPBakery custom creates inline styles not the css file that’s why you can see them immediately.
Regards
Hello,
Add the below custom to Theme Options > Custom CSS
.content-product .product-content-image {
min-height: 250px;
display: flex;
align-items: center;
}
Regards
Hello,
Enable WPBakery builder for the Static blocks and edit the content of the Static Block. Watch video tutorial https://youtu.be/gY-x4m47Duo
Regards
Hello,
Unfortunately, we don’t have such option in our theme. You can try to implement this by additional customization. Contact WP Kraken team if you need help with additional customization because additional customization is out the scope of our support https://themeforest.net/page/item_support_policy .
Regards
Hello,
What code has changed? If you added the code mentioned in that topic but it does not suit your needs and display the products from the other categories than you want you can contact WP Kraken team if you need help with this because customization is out the scope of our support.
Regards
Hello,
Disable the crop for the images from Theme Options > WooCommerce > Product images and after that provide us with link to your shop page. We’ll check and give you custom code to help you with your issue.
Regards
Hello,
We have fixed the problem. Check now, please.
Regards
Hello,
You can implement this using the Revolution slider. Create 2 shapes with the necessary colors and transform them http://prntscr.com/srl3s6 Then add the people layers and group with text layers https://www.themepunch.com/slider-revolution/layer-groups/ .
Regards
Hello,
There is some JS error causes issues with the menu http://prntscr.com/srku1k
The error appears when Variation Swatches for WooCommerce – Pro plugins enabled. Please, provide us with FTP access to check the issue in more detail.
Regards
Hello,
Our developers checked the issue and unfortunately, we can’t add compatibility of the single product builder with that plugin for the quote request. If you want to use that plugin then use one of the default templates or customize them using a child theme.
Regards
Hello,
Go to Theme Options > WooCommerce > Shop elements > Brands > Choose the location of the brands > Above the short description or In product meta http://prntscr.com/srjjzp
If it does not help use etheme_single_product_brands() function to display brands.
Regards
Regards
Hello,
1) BE ATTENTIVE and don’t place the private information in general message area because all the visitors have access to that information! Use the Private content area http://prntscr.com/srjgm6 to provide private info.
2) When we follow the link you provided we get 403 error http://prntscr.com/srjfv5 Do you have any limits for the connections from the other countries? Any black list?
3) Provide us with FTP access to your site. We need to enable WP debug and then make changes in theme files to fix the issue depending on the errors you provide. We won’t be able to help you without FTP(or SFTP) access.
4) Provide us with server error logs that you get on your site while enabling plugin + our theme.
Waiting for your reply to proceed.
Regards
Hello,
We have fixed the issue. Check now, please.
Regards
Hello,
Go to Theme Option > Header Builder > Header Templates > choose the version template from the drop down or any other suitable for you from the images list. If it doesn’t work for you then provide us with the temporary WP Dashboard access to your site.
Regards