Hello,

You are welcome.

Regards

Hello,

I sent the style.css file to fix the font awesome font but star.woff is not our theme font. What is the full path to file?

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Hello,

Try to disable that option and check if it helps. If that option is enabled it means you allow switching between slides using mouse scroll. So, instead of scrolling down, you switch the slides. It looks that this option does not work in Chrome but works in Safari.

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Hello,

What about this part of code http://prntscr.com/srp431 Have you added it or missed?

Regards

Hello,

There is no option for this, unfortunately. Yse below code to change it (Theme Options > Custom CSS)

.et_b_header-menu.et_element-top-level .item-design-dropdown .nav-sublist-dropdown ul > li > a:hover, .et_b_header-menu.et_element-top-level .item-design-dropdown .nav-sublist-dropdown ul > li.current-menu-item > a {
    color: #df5461;
    opacity: 1;
}

Regards

Hello,

Great. We made js changes.
Copy the theme folder from the test environment to production. Fix also will be included to the next theme update.

Regards

Hello,

Add the below custom to Theme Options > Custom CSS

.content-product .product-content-image {
    min-height: 250px;
    display: flex;
    align-items: center;
}

Regards

Hello,

Unfortunately, we don’t have such option in our theme. You can try to implement this by additional customization. Contact WP Kraken team if you need help with additional customization because additional customization is out the scope of our support https://themeforest.net/page/item_support_policy .

Regards

Hello,

Disable the crop for the images from Theme Options > WooCommerce > Product images and after that provide us with link to your shop page. We’ll check and give you custom code to help you with your issue.

Regards

Hello,

You can implement this using the Revolution slider. Create 2 shapes with the necessary colors and transform them http://prntscr.com/srl3s6 Then add the people layers and group with text layers https://www.themepunch.com/slider-revolution/layer-groups/ .

Regards

Hello,

Our developers checked the issue and unfortunately, we can’t add compatibility of the single product builder with that plugin for the quote request. If you want to use that plugin then use one of the default templates or customize them using a child theme.

Regards

Hello,

1) BE ATTENTIVE and don’t place the private information in general message area because all the visitors have access to that information! Use the Private content area http://prntscr.com/srjgm6 to provide private info.

2) When we follow the link you provided we get 403 error http://prntscr.com/srjfv5 Do you have any limits for the connections from the other countries? Any black list?
3) Provide us with FTP access to your site. We need to enable WP debug and then make changes in theme files to fix the issue depending on the errors you provide. We won’t be able to help you without FTP(or SFTP) access.
4) Provide us with server error logs that you get on your site while enabling plugin + our theme.

Waiting for your reply to proceed.

Regards

Hello,

Go to Theme Option > Header Builder > Header Templates > choose the version template from the drop down or any other suitable for you from the images list. If it doesn’t work for you then provide us with the temporary WP Dashboard access to your site.

Regards

Hello,

You can use forum@8theme.com to create account. Also, check and provide server error logs.

Regards

Hello,

You provided access to empty directory http://prntscr.com/sr777r
Please, change the destination folder of the FTP user, we need access to your WP installation.

Regards