Main menu does not work on mobile - by SimoG

This topic has 10 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: SimoG
    SimoG
    Participant
    May 29, 2020 at 17:39

    Hi the navigation main menu does not work on mobile, not open by clicking on icon

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 08:03

    Hello,

    Do you use the latest version of Core plugin http://prntscr.com/sqi6s1 ?
    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check if it fixes the problem.

    Regards

    Avatar: SimoG
    SimoG
    Participant
    May 30, 2020 at 09:49

    Yes we have latest version installed, and tried to deactivate all plugins, but that does not fix.
    I notice the issue is only on homepage, on internal page the menu works well.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 10:26

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: SimoG
    SimoG
    Participant
    May 31, 2020 at 15:43

    Done

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 1, 2020 at 10:58

    Hello,

    There is some JS error causes issues with the menu http://prntscr.com/srku1k
    The error appears when Variation Swatches for WooCommerce – Pro plugins enabled. Please, provide us with FTP access to check the issue in more detail.

    Regards

    Avatar: SimoG
    SimoG
    Participant
    June 3, 2020 at 07:41

    ok
    please remember also the ajax search in homepage does not work properly

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 3, 2020 at 13:10

    Hello,

    We have fixed the problem. Check now, please.

    Regards

    Avatar: SimoG
    SimoG
    Participant
    June 3, 2020 at 15:28

    Thanks it works!
    Can I update plugins and theme without lose fix?
    Do you check the ajax search does not work on homepage?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2020 at 08:27

    Hello,

    We’ll include the fix of the JS error in the next theme update. Don’t reupload theme before the next update. Check search now.

    Regards

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