Hello,

Could you, please, provide us with screenshots of the areas that you want to change for better understanding?

Regards

Hello,

This image https://www.ranatex.nl/wp-content/uploads/2020/02/newsletter.jpg is missing (probably removed). So to fix the problem either upload this image to mentioned folder or edit the column you used it for http://prntscr.com/swu8fk and remove bg image from the WPbakery design settings.

Regards

Hello,

I have added some custom CSS to your child theme style.css to hide the breadcrumbs. Check now.

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Hello,

1) Watch the video on how to use variation swatches https://youtu.be/LgzC4iK-j6A
2) Use image type for your color attribute instead of the color http://prntscr.com/swu1ta .

Regards

Hello,

That payment gateway is not the default WooCommerce payment gateway. Contact plugin author to fix the issue with the image http://prntscr.com/swtzca It’s not related to our theme.

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Hello,

Go to Theme Options > Header builder > Header Sticky > choose the Sticky type instead of the Smart http://prntscr.com/swtvks Let me know if you still have the issue with fixed header after changing of the type. If yes, then provide us with a temporary WP Dashboard and FTP access to your site.

Regards

Hello,

Some image size are generated by:
a) theme (test-image-10×7.jpg,test-image-1×1.jpg) for the LQUIP loading of the images (Theme Options > Speed optimization > Image loading type) to speed up the page loading and show the short image for start and only then load the necessary image.
b) WooCommerce (I suppose test-image-300×300.jpg or test-image-600×400.jpg and test-image-600×600.jpg) depending on your settings in Appearance > Customize > WooCommerce > Product Images
c) WordPress default image size (I suppose test-image-1536×1024.jpg, test-image-100×100.jpg, test-image-300×300.jpg etc) depending on your settings in Settings > Media.

System uses an appropriate image depending on the situation. For example, there is no need to load full image 2048×1365 for the product gallery or for the shop page grid because it will slow down the site, and system loads the shop thumbnail size from the WooCommerce settings, or there is no need to load full image size of the post for the post widget and system uses WP thumbnail size etc.

Read this post to find out how to disable them https://perishablepress.com/disable-wordpress-generated-images/#:~:text=To%20disable%20or%20customize%20Thumbnail,of%20these%20extra%20size%20images.

Regards

Hello,

The number of the sold products depends on purchases on your site, the system calculates it automatically by every product.

Regards

Hello,

Nope, there is no such option.

Regards

Hello,

Try to add the below code to Theme Options > Custom CSS

.et_b_header-menu .secondary-menu-wrapper .menu > li:hover > a {
    background-color: #e8e8e8;
}
.et_column > .et_b_header-menu .secondary-menu-wrapper .menu {
    min-height: 515px;
}

Regards

Hello,

It was custom Sticky logo https://prnt.sc/swj49w
Check now.

Regards

Hello,

I have checked your site and don’t see the issue with translation of the mentioned string http://prntscr.com/swhzwe

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Hello,

Take our apologies for the delay in answering. Delay is related to a number of requests after the weekend. Besides we mention that support replies during 24 hours http://prntscr.com/swh7eg

1) What things were lost? Could you describe in more detail or provide screenshots for better understanding?

2) As a rule hosting company provides regular backups of the site, anyway if your hosting does not offer this then take care about this by your self https://wordpress.org/support/article/wordpress-backups/ Also, there are a lot of additional plugins for these purposes https://wordpress.org/plugins/search/backup/

3) We recommend using child theme in case you decide to make any customization in the future.

Regards

Hello,

Edit the home page using Elementor and press the edit button next to the heading element http://prntscr.com/swh15c to edit it or use the right click to delete it.

Regards

Hello,

Theme Options > Typography > Content > Headings color > http://prntscr.com/swgvvf
Check now.

Regards