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Subtitle for the products - by Redgall - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

Redgall

Participant

June 6, 2020 at 12:32

Hi,

we need to have subtitle for the products we have installed the “KIA Subtitle” plugin it works with all our themes no X-store with the X-store theme the subtitle on the product page is not displayed. Can you say what to do?

#240113 Copied Theme version: 6.3.5 WooCommerce version: 4.2.0

6 Answers

Rose Tyler

Support staff

June 6, 2020 at 14:26

Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
Provide URL of the page, so we can take a closer look.

Regards

#240115 Copied

Redgall

Participant

June 6, 2020 at 14:32

ok, tank!

Please contact administrator
for this information.

#240116 Copied

Redgall

Participant

June 8, 2020 at 09:14

Hi,

did you understand?

#240183 Copied

Olga Barlow

Support staff

June 9, 2020 at 13:24

Hello,

I have enabled the Storefront theme to check how it works with the default WooCommerce theme. I don’t see subtitle even with the default theme.
So, I suppose you need to contact plugin author first to set it up correctly. If it does not work even with the default theme we can do nothing.

Regards

#240282 Copied

Redgall

Participant

June 9, 2020 at 13:53

ok i try to contact the owner of the plugin.

Tank

Please contact administrator
for this information.

#240286 Copied

Olga Barlow

Support staff

June 9, 2020 at 17:18

Hello,

Deleted. Ok, try to find out how to make plugin work with the default theme and then check if you have any issues with our theme when you apply all the necessary settings and changes.

Regards

#240294 Copied
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