Forum Replies Created

Viewing 30 posts - 15,631 through 15,660 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2020 at 09:38

    Hello,

    I’m afraid that this plugin does not offer such type of discount. That rule means that if the customer buys X product he gets a discount for Y product.
    https://support.rightpress.net/hc/en-us/articles/201814013-Product-Pricing
    https://support.rightpress.net/hc/en-us/articles/115003374186-How-to-setup-common-recipes-for-Product-Pricing-rules-

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2020 at 09:30

    Hello,

    If you use the header builder to create header use the Multiple header feature to create header with the overlap option and use it for some pages using header conditions. Watch the video tutorial about Multiple headers https://youtu.be/BpeXfzNwkOc
    Create new header > add conditions where you want to show it > enable Header overlap option for this newly created header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2020 at 09:26

    Hello,

    Take our apologies for this inconvenience. It’s related to compatibility with the latest version of the Elementor plugin. We have already fixed the problem in the latest update 6.3.9.
    Could you, please, provide us with temporary WP Dashboard access to your site and we’ll help you with demo content installation?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2020 at 09:24

    Hello,

    1) Could you, please, provide us with temporary WP Dashboard access to your site to check it? Because you use the maintenance mode http://prntscr.com/tqdxer and we don’t see the issue.

    2) What demo version did you install?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2020 at 09:22

    Hello,

    1) Add the below code to custom CSS

    div.mobile-menu-content .et_b_header-menu .nav-sublist-dropdown .item-link:hover {
        color: #000;
        background: #fff;
    }
    div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist-dropdown:not(.nav-sublist), div.mobile-menu-content .et_b_header-menu .nav-sublist-dropdown .item-link:hover {
          opacity: 1;  
    }

    3) If you get any solution from them we’ll be glad if you share it with us.
    4) You use the centered mobile menu type that is loaded using Ajax. We use Skeleton Loader while the system loads the menu content. Do you want to change the colors?

    5) Unfortunately, Custom heading WPBakery element does not have responsive options for the text. So, in your case you can just add the custom class for that element and then using this custom class add the custom styles using media queries for the iPad resolution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2020 at 08:12

    Hello,

    Take our apologies for the delay in answering.
    Set the font-weight: 300; for the headings in the Typography options http://prntscr.com/tqck9q .
    And it will be like on the Corporate demo http://prntscr.com/tqcjtq

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2020 at 07:58

    Hello,

    Unfortunately, there is no such option. You may try to add the below custom to Theme Options
    Custom CSS but keep in mind that if you align the add to cart then image won’t be aligned

    .products-grid .products .product, .products-loop .product {
        display: flex;
        justify-content: flex-end;
        flex-direction: column;
    }
    
    .products-grid .products {
        display: flex;
        flex-wrap: wrap;
        flex: 1;
    }

    Also, I would suggest you go to Appearance > Customizer > WooCommerce > Product catalog and set 3 products per row. It would increase the width of the products and improve the layout a little bit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 17:34

    Hello,

    Check again.
    Read more about responsive settings of the Revolution slider here https://www.themepunch.com/faq/responsive-content/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 17:30

    Hello,

    I see the post on the blog page http://prntscr.com/tq0sx5
    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 17:28

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 17:23

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 17:10

    Hello,

    Are you taking about Column responsive settings http://prntscr.com/tq0ggi or what? Because I’m not sure that understand what option you are looking for.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:57

    Hello,

    IPs of our experts who will work on your issue 176.98.69.124, 176.98.70.243 and 176.98.70.175.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:53

    Hello,

    It seems that FTP host is incorrect http://prntscr.com/tq061d

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:26

    Hello,

    Contact your hosting provider and ask about server error logs. Provide us the server error logs to find out why the Revolution slider import does not work for you. Also, ask them to fix the errors related to server settings. Because we suppose that problem is related to some server limits or incorrect configuration.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:11

    Hello,

    There is no need to activate bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

    We’ll be able to help you with simple questions about plugin settings. Also, you’ll be able to ask about options in the plugin comments area if we are not sure about some features. In case you find the bug we could report the plugin author about it from our side as license owner. But if you want to get help directly from plugin author via their support system you need to buy personal license.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:07

    Hello,

    If you want to disable the breadcrumbs for the cart/checkout page you can do this in the cart/checkout page settings http://prntscr.com/tpwx2x

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:06

    Hello,

    That’s strange. Not sure. Could you, please, provide us with temporary WP Dashboard access to your site to check and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:05

    Hello,

    Great. Take our apologies for the delays. Feel free to ask if you have any other questions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:04

    Hello,

    We don’t have Static block WPBakery element. If you need to add the Static Block on the page you can use Static Block shortcode https://www.8theme.com/documentation/xstore/support/static-blocks/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 16:03

    Hello,

    May I ask you why do you use the 1024 width image “large” instead of “full” 1440px when the block width is 1500+ http://prntscr.com/tpz5za ? Do you understand that you stretch the 1024px to 1500px and it makes your image very blurred? Use full image size instead of large.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:56

    Hello,

    Nope, I meant that you can use one menu for the first header http://prntscr.com/tpyyug and other for the additional header https://prnt.sc/tpz1bo

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:49

    Hello,

    I suppose this issue is related to WPML and WPBakery. Here is topic where customer has the same problem https://www.8theme.com/topic/strange-problem-with-rows-and-background-color/
    Point is that you added custom margin to add the space for the default version http://prntscr.com/tpywbb but WPML does not place the custom styles for the other language http://prntscr.com/tpywrl You need to contact WPML plugin support to get help with this because this problem is not related to theme files and we can do nothing, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:42

    Hello,

    Go to Theme Options > Header builder > Multiple headers > edit the home page header and edit the logo element of the home page header and change the logo width http://prntscr.com/tpyt0o

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:41

    Hello,

    Provide us, please, with temporary WP Dashboard and FTP access to your site to check the problem in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:39

    Hello,

    Take our apologies for this inconvenience. It’s a compatibility issue with the latest version of the Elementor. We have already fixed the problem and plan update. If you provide us with temporary WP Dashboard and FTP access to your site we’ll help you with the demo content installation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:36

    Hello,

    WooCommerce does not have the option to split variable products to a few products. You can only change the image and add the gallery for the variation but it will be the same product http://prntscr.com/tpyobc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:33

    Hello,

    Because you set it in the slider settings http://prntscr.com/tpykon Disable that option if you want to show arrows for the desktop.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:30

    Hello,

    I have sent an archive to import this slider to your registration email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2020 at 15:27

    Hello,

    1) If you use static blocks for the mega-menu for the desktop version we would recommend you to create a separate menu for the mobile version with simple drop-downs and choose it in the mobile menu settings.

    2) Slider element does not have special options for the mobile device, so if you want to be able to adjust layers of the slider for the mobile use the Revolution slider (XStore > Plugin Installer > install Revolution slider). It has a number of options for the mobile https://www.themepunch.com/faq/responsive-content/

    Regards

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Viewing 30 posts - 15,631 through 15,660 (of 30,391 total)
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