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Viewing 30 posts - 15,211 through 15,240 (of 30,391 total)

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Olga Barlow

Participant

August 18, 2020 at 16:08

Hello,

Could you, please, enable the default WooCommerce theme Storefront (Appearance > Themes > install and activate) and check how that image looks with the Storefront? Because our theme does not have any additional settings for the images and I suppose that the shop page image looks blurry because itself, not because of our theme.

Regards

#248376 Copied In reply to: Home Page Product Images Look Blurry
Olga Barlow

Participant

August 18, 2020 at 16:06
Hello,

To make that message full screen add the below custom CSS

.et-notify { width: 100%; min-height:100vh; display:flex; align-items:center; justify-content:center; }

Unfortunately, there is no option to edit it’s visibility or enable the close button. You may submit customization request here to implement this.

Regards
#248375 Copied In reply to: Product message added to cart
Olga Barlow

Participant

August 18, 2020 at 15:57

Hello,

Check here https://www.click-top.com/home-yellow-xstore/

Regards

#248374 Copied In reply to: Demo import for yellow xstore not importing demo data

Olga Barlow

Participant

August 18, 2020 at 14:39

Hello,

Could you, please, tell us how should be translated every item and header to the other languages and we’ll help you with translation?

And provide us with FTP access.

Regards

#248367 Copied In reply to: How do i Translate mobile sticky menu and header promo text?
Olga Barlow

Participant

August 18, 2020 at 14:36
Hello,

1) Go to Theme Options > Custom CSS and add the following code to hide prev/next pagination for the product

.product-information-inner .product-navigation { display: none; }

2) Add the following custom code

.product_meta >span span.sku { color: #767676; }

Regards
#248366 Copied In reply to: Single product navigation
Olga Barlow

Participant

August 18, 2020 at 14:10

Hello,

1) Go to Theme Options > WooCommerce > Single product builder > either create product layout or disable it and use the pre-created layout of the single product.

2) If your server has real 300m then just ignore that message. This param is required for the demo content import.

Regards

#248364 Copied In reply to: 2 problems

Olga Barlow

Participant

August 18, 2020 at 08:41

Hello,

Check now, please.

Regards

#248335 Copied In reply to: Warning: array_merge(): Expected parameter 2 to be an array, null given

Olga Barlow

Participant

August 17, 2020 at 19:51

Hello,

Check now.

Regards

#248280 Copied In reply to: desktop view blank page -Royal

Olga Barlow

Participant

August 17, 2020 at 19:27

Hello,

Check now, please.

Regards

#248271 Copied In reply to: Theme options is not working

Olga Barlow

Participant

August 17, 2020 at 19:20

Hello,

Check now.

Regards

#248268 Copied In reply to: The buy and add to cart button is taking too long to process

Olga Barlow

Participant

August 17, 2020 at 19:19

Hello,

Check now.

Regards

#248267 Copied In reply to: Slow response time for this theme update

Olga Barlow

Participant

August 17, 2020 at 19:15

Hello,

Check the server error logs. What errors do you have there? It looks that you have some limits on your server or firewall that does not allow the registration.

Regards

#248266 Copied In reply to: After Recent Update Licence got unregistered

Olga Barlow

Participant

August 17, 2020 at 19:14

Hello,

WPBakery did not release the new version. Why do you need that?

Regards

#248265 Copied In reply to: Downgrade Slider Revolution

Olga Barlow

Participant

August 17, 2020 at 19:11

Hello,

Ajax error was related to your permalinks settings. Use this type http://prntscr.com/u15bh7

Read this post to speed up the site https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#248263 Copied In reply to: WP bakery page builder Error

Olga Barlow

Participant

August 17, 2020 at 19:01

Hello,

Check now. You used the out of date version of the Master slider. I have updated plugin and there is no error.

Regards

#248258 Copied In reply to: Import demo content, Master Slider Pro

Olga Barlow

Participant

August 17, 2020 at 18:52

Hello,

IPs of our experts who will work on your issue 176.98.69.124, 176.98.70.243 and 176.98.70.175.

Regards

#248254 Copied In reply to: desktop view blank page -Royal

Olga Barlow

Participant

August 17, 2020 at 18:51

Hello,

1) It’s already translated http://prntscr.com/u14y2e
2) Translate the missing strings in the core plugin http://prntscr.com/u14yvk

Regards

#248253 Copied In reply to: Theme translation using loco translate

Olga Barlow

Participant

August 17, 2020 at 18:48

Hello,

Go to Theme options > Single product > try to disable Ajax “Add To Cart” option and check again. Let us know about results.

Regards

#248252 Copied In reply to: Product Quantity Selected in Woocommerce Plugin is not passed to Legenda Theme?

Olga Barlow

Participant

August 17, 2020 at 18:46

Hello,

1) We did not test our theme with that system, so don’t have information about this.
2) Are you talking about this menu http://prntscr.com/u14s9q
We used the Custom link item http://prntscr.com/u14veg
Follow the documentation to create mega menu https://8theme.com/demo/docs/legenda/Menu_Set_Up/Mega_Menu

3) Provide us with WP Dashboard and FTP access to check the issues you have.

Regards

#248250 Copied In reply to: A few Issues and Questions

Olga Barlow

Participant

August 17, 2020 at 18:38

Hello,

Take our apologies for the delay in answering.

1) Provide us with correct WP Dashboard access to your site.
2) Provide us with FTP access to your site to check the issue.

Regards

#248247 Copied In reply to: Bug in Appearance > Theme > Live Preview

Olga Barlow

Participant

August 17, 2020 at 18:36

Hello,

1) Provide us with correct WP Dashboard access to your site.
2) Provide us with FTP access to your site to check the issue.

Regards

#248244 Copied In reply to: Edit User Password Not Working

Olga Barlow

Participant

August 17, 2020 at 18:35

Hello,

We can’t log in to your Dashboard http://prntscr.com/u14nmd
But we don’t see the issue with the tabs https://gyazo.com/225f106c0484022823ce6a52230a8f5f

Regards

#248243 Copied In reply to: Product Tabs on single product page not opening

Olga Barlow

Participant

August 17, 2020 at 18:29

Hello,

This error is displayed with only some products but not all products.

Could you, please, tell me what products have this error?

Regards

#248242 Copied In reply to: Warning: array_merge(): Expected parameter 2 to be an array, null given

Olga Barlow

Participant

August 17, 2020 at 18:28

Hello,

Use the Private content area to post the access http://prntscr.com/u14jtr
In other case, it will be available for all the users.
Provide us with a password. It seems you missed that.

Regards

#248241 Copied In reply to: Demo import for yellow xstore not importing demo data

Olga Barlow

Participant

August 17, 2020 at 18:25

Hello,

Go to Plugins > disable and remove MA plugin. After that go to XStore > Plugin installer > install MA plugins again.

Regards

#248238 Copied In reply to: Demo Animations Missing

Olga Barlow

Participant

August 17, 2020 at 18:23

Hello,

Could you, please, provide us with link to product that has this error?

Regards

#248237 Copied In reply to: Warning: array_merge(): Expected parameter 2 to be an array, null given

Olga Barlow

Participant

August 17, 2020 at 18:21

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they check the issue.

Regards

#248236 Copied In reply to: Blog: Excerpt with shortcode instead of featured image

Olga Barlow

Participant

August 17, 2020 at 18:16

You are welcome.

Regards

#248235 Copied In reply to: add custom field to title in grid post block visual composer

Olga Barlow

Participant

August 17, 2020 at 18:15

Hello,

That’s strange but we are able to check the issue only in incognito mode.
Could you, please, provide us with FTP access to your site? Also, please install CloudFlare plugin http://prntscr.com/u14c9x and log in to your CDN account to allow us to flush the cache when we need this.

Regards

#248234 Copied In reply to: Sticky problem with xstore

Olga Barlow

Participant

August 17, 2020 at 18:04

Hello,

Update theme to version 6.3.9.2 and try again.

Regards

#248232 Copied In reply to: Llicense domain change problem
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Viewing 15,240 results - 15,211 through 15,240 (of 30,391 total)

Viewing 30 posts - 15,211 through 15,240 (of 30,391 total)

← 1 2 3 … 507 508 509 … 1,012 1,013 1,014 →

Forum Replies Created

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