Product Tabs on single product page not opening

This topic has 2 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

  • Avatar: KC
    KC
    Participant
    August 15, 2020 at 06:04

    Hi, the product tabs on my single product page suddenly stopped working. I did not do any new plugins install or edited anything other then product uploading the last week. When I switched to WordPress default template, Twenty Nineteen, the tab content opened and description displayed as it should, no issue. But when I switch back to Legenda, only the tab title is visible but not clickable and content description is not showing.

    Checked html source code and the content description is there its just not displaying. Did a new install of the template, deactivated and re-activated all the plugins for compatibility checks and its still the same thing.

    The theme options also went missing but I understand you are working on the fix already.

    Await your reply. Thanks

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 17, 2020 at 18:35

    Hello,

    We can’t log in to your Dashboard http://prntscr.com/u14nmd
    But we don’t see the issue with the tabs https://gyazo.com/225f106c0484022823ce6a52230a8f5f

    Regards

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