Page 49 – 8theme.com

Forum Replies Created

Viewing 30 posts - 1,441 through 1,470 (of 30,391 total)

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Olga Barlow

Participant

March 25, 2022 at 14:16

Hello,

Ok, but you didn’t search the title with the Turkish. “Dis” it’s not Turkish, “Dış” is Turkish and it displays results. There is no option to show the results that include the Dış text in the product title if you look just for the Dıs, sorry.

Regards

#320562 Copied In reply to: Search bar problems with turkish letters.

Olga Barlow

Participant

March 25, 2022 at 14:04

Hello,

We are sorry to hear this about your health and we wish you a speedy recovery.

Hope you do understand that hacked templates always have a lot of viruses that can put your customers’ sites up and be used as phishing. And you will have no support.

P.S. Glad to hear that you visited a lot. You have a lot of memories for the future. Because instead of 52 countries you can travel to 52 cities of your country from now ?

Regards

#320560 Copied In reply to: Payment from Russia. How do I pay for the license and themes?

Olga Barlow

Participant

March 25, 2022 at 12:46

Hello,

I checked your site and don’t see the problem https://recordit.co/QmeWShvQqe
Could you, please, provide us with a video of the issue for better understanding?

Regards

#320547 Copied In reply to: Search bar problems with turkish letters.

Olga Barlow

Participant

March 25, 2022 at 12:42

Hello, Anton,

Thank you for your cooperation and use of our products.

In connection with the invasion of Russia in Ukraine, we have the right to suspend cooperation with customers from Russia and Belarus.

All the funds we received from the Russian Federation and Belarus customers will be sent to support the citizens of Ukraine. If you still want to resolve this issue then we would recommend resolving it with the President of your country (mr. P.) and please check the image below

P.S. If you do not understand this picture, we will be happy to explain it to you 🙂

Sincerely 8theme team ??

#320546 Copied In reply to: Payment from Russia. How do I pay for the license and themes?

Olga Barlow

Participant

March 25, 2022 at 11:20

Hello,

Glad to hear that you sorted it out.

Regards

#320544 Copied In reply to: Speed problem in product page, but only price calculation

Olga Barlow

Participant

March 25, 2022 at 11:19

Hello,

I passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#320543 Copied In reply to: AMP page not working for my website

Olga Barlow

Participant

March 25, 2022 at 11:09

Hello,

I passed issue to our developers. I’ll inform you once they fix the issue.

Regards

#320541 Copied In reply to: Grocery theme – issue with demo content and categories section

Olga Barlow

Participant

March 25, 2022 at 11:01

Hello,

Could you, please, provide us with WP Dashboard access to check and help you?

Regards

#320540 Copied In reply to: Problem witch cache – graphic don’t refresh

Olga Barlow

Participant

March 25, 2022 at 10:58

Hello,

Sorry but I can’t connect to your FTP https://gyazo.com/a53e4562a2d88f4407a02e03bbe70c68
Could you, please, check and fix the problem to allow us to proceed?

Regards

#320538 Copied In reply to: Need help adding a shortcode to the product page

Olga Barlow

Participant

March 25, 2022 at 00:13

Hello,

We have a lot of requests these days. Your issue is in the queue. We need a few days to fix that. Thank you for your patience.

Regards

#320507 Copied In reply to: addititional information block not all created entries appear

Olga Barlow

Participant

March 25, 2022 at 00:10

Hello,

I have passed your issues to our developers. I’ll inform you once they fix the problem.

Regards

#320506 Copied In reply to: Legenda WordPress Theme Update

Olga Barlow

Participant

March 25, 2022 at 00:03

Hello,

Oh, sorry, missed the screenshot https://gyazo.com/b35e1e3322fcfd00b45d850d11ef4344

Regards

#320505 Copied In reply to: AMP page not working for my website

Olga Barlow

Participant

March 25, 2022 at 00:02

Hello,

We’ll finish this by the end of April. I’ll contact you once we finish.

Regards

#320504 Copied In reply to: AMP version of Web – re-rendering list of props

Olga Barlow

Participant

March 25, 2022 at 00:01

Hello,

No, you won’t lose your changes if you added code to child theme functions.php.

Regards

#320503 Copied In reply to: The word SHOP appears in the middle of the Breadcrumbs

Olga Barlow

Participant

March 25, 2022 at 00:00

Hello,

It’s related to insecure URL of your logo https://gyazo.com/f16ecba53b5717b21e81f6d503b95e30
So, either contact your hosting provider to fix this issue or install a Really simple SSL plugin to fix insecure content.

Regards

#320502 Copied In reply to: My Logo does not show – only shows blank box

Olga Barlow

Participant

March 24, 2022 at 23:56

Hello,

Contact your hosting provider and ask to reduce the server response time https://www.awesomescreenshot.com/image/24643592?key=030e59fe5066bc9786fbab282174d1a7
It will improve your speed results a lot.

Regards

#320501 Copied In reply to: Website and wordpress very slow (5-10seconds)

Olga Barlow

Participant

March 24, 2022 at 23:47

Hello,

What version of the XStore core plugin do you use? Could you, please, provide us with WP Dashboard access?

Regards

#320500 Copied In reply to: Elementor getting stuck in a gray screen.

Olga Barlow

Participant

March 24, 2022 at 23:46

Hello,

Thank you for your understanding.

Regards

#320499 Copied In reply to: buy now button and login button dont work

Olga Barlow

Participant

March 24, 2022 at 23:46

Hello,

Keep this option disabled https://www.awesomescreenshot.com/image/24643362?key=95d173c2430c730f8659d5e0916667ee and check again.

Regards

#320498 Copied In reply to: After update footer is gone and images are really tiny

Olga Barlow

Participant

March 24, 2022 at 23:40

Hello,

In this case, additional customization is required. Provide us with WP Dashboard and FTP access. We’ll help you with this.

Regards

#320497 Copied In reply to: Need help adding a shortcode to the product page

Olga Barlow

Participant

March 24, 2022 at 23:32

Hello,

Done.

Regards

#320496 Copied In reply to: Speed problem in product page, but only price calculation

Olga Barlow

Participant

March 24, 2022 at 23:23

Hello,

It’s because you updated from the very old version. I have created a header using the header builder.

Check now. If everything is ok then you can update production site and then import options from the staging site to production (Theme Options > import/Export).

Regards

#320495 Copied In reply to: After updating theme XStore via ftp, there is a problem.

Olga Barlow

Participant

March 24, 2022 at 19:33

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once that fix the problem.

Regards

#320487 Copied In reply to: buy now button and login button dont work

Olga Barlow

Participant

March 24, 2022 at 19:28

Hello,

Yes, you can create staging site (copy of the production) using the same license.

Regards

#320486 Copied In reply to: Grocery theme – issue with demo content and categories section

Olga Barlow

Participant

March 24, 2022 at 19:25

Hello,

1) I checked your site and don’t see problems with the footer https://recordit.co/3xCIOeTQjt

2) Edit page and disable breadcrumbs in the page settings https://www.awesomescreenshot.com/image/24632810?key=34345a7eaa1c861a6c4af078368a8774

3) It depends on your settings in WooCommerce > Settings > General > Default customer location https://www.awesomescreenshot.com/image/24632892?key=4c1b57101671ccac09459235d327f770

Regards

#320484 Copied In reply to: The static block of the footer is corrupted when visualising the whole website.

Olga Barlow

Participant

March 24, 2022 at 19:04

Hello,

I see that you use the third-party plugin for the product gallery – Product video gallery slider for WooCommerce. So, contact plugin author to get help with that. It’s not our theme slider.

Regards

#320483 Copied In reply to: Auto-change the size of the main product image during switching

Olga Barlow

Participant

March 24, 2022 at 19:02

Hello,

There is no such option in our theme. You need to look for a third-party plugin for these purposes.

Regards

#320482 Copied In reply to: Wishlist Icon Showing Multiple times on Product Category Page

Olga Barlow

Participant

March 24, 2022 at 19:00

Hello,

Go to Products > Categories > edit category and add banner shortcode to the product category description.

Regards

#320481 Copied In reply to: How to add extra content or Para before everypage for SEO

Olga Barlow

Participant

March 24, 2022 at 17:53

Hello,

Go to Theme Options > WooCommerce > Single product builder > add Custom HTML element below the product gallery element and add your shortcode to the Custom HTML element content field.

Regards

#320477 Copied In reply to: Need help adding a shortcode to the product page

Olga Barlow

Participant

March 24, 2022 at 17:47

Hello,

Go to W3 total cache > Cache Groups > enable for the phones and tables and choose XStore https://gyazo.com/ff390f8f8c2ef8760112ec8b339cff59

Regards

#320476 Copied In reply to: Speed Optimization – menus changing across mobile, desktop
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Viewing 1,470 results - 1,441 through 1,470 (of 30,391 total)

Viewing 30 posts - 1,441 through 1,470 (of 30,391 total)

← 1 2 3 … 48 49 50 … 1,012 1,013 1,014 →

Forum Replies Created

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