Speed Optimization – menus changing across mobile, desktop

This topic has 14 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Olga Barlow

  • Avatar: PB
    PB
    Participant
    March 16, 2022 at 14:30

    Hi there,

    I am using the suggested speed optimization and w3 Total plugin with the Theme but would appreciate assistance from you to look into the best options/settings. I have read the documentation and set it up as per my knowledge, but there are glitches coming in with the layout of the desktop version and mobile layout after edits and then clearing cache…desktop version of the site sometimes will go to a semi-mobile version with hamburger menu instead of the usual menus. And when desktop returns to normal, the mobile goes to desktop menu….)the site has launched and it’s a huge concern for me. I’ve deactivated minify and reverse proxy caching and hope that the issue is resolved by doing so, but would really appreciate your assistance. Is this possible?

    Can you help?

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 16, 2022 at 18:59

    Hello,

    I created footer using Elementor and disabled WPBakery page builder. There is no need to keep enabled 2 page builders, it slows down the site speed.

    Also, I enabled modification and optimization settings in the cache plugin.
    Score of your site is B https://tools.pingdom.com/#5fe4f85487800000

    Regards

    Avatar: PB
    PB
    Participant
    March 17, 2022 at 10:17

    Hi,

    Thanks, but there are some pages set up using WP Bakery…Like FAQ? https://www.xtraclothingandshoes.co.za/faq/ – I’ve redone it now using Elementor, but is there a way to still have the toggle within the 3 tabs categories? the toggle icon has also disappeared when viewing the page but shows when editing in Elementor. the text divider element shows the h2 when editing, but when the page is updated and viewed, it shows small text titles.

    Avatar: PB
    PB
    Participant
    March 17, 2022 at 15:32

    the variation gallery plugin is also now not showing the variation gallery images on left, as per setting, but at the bottom.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 17, 2022 at 16:59

    Hello,

    You can save every tab content like the template and choose that to show in the content of the tabs https://www.awesomescreenshot.com/image/24249277?key=6d14d6b4ff14253c008905ccdaa3adcc

    Regards

    Avatar: PB
    PB
    Participant
    March 17, 2022 at 17:02

    Thank you so much!
    I’m not sure what the issue is all of a sudden with the gallery not showing on the side. Could this have happened due to caching settings?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 17, 2022 at 17:03

    Hello,

    I don’t see problem with the images gallery https://gyazo.com/64f04118ac435b7a44bf319197f28b9d

    Regards

    Avatar: PB
    PB
    Participant
    March 17, 2022 at 17:22

    That is so strange, on my side the gallery images are at the bottom.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 17, 2022 at 21:28

    Hello,

    What product do you check? Provide us with link. What browser do you use?

    Regards

    Avatar: PB
    PB
    Participant
    March 22, 2022 at 09:19

    Hi,

    It happens on any products I check and it’s on Google Chrome.
    https://www.xtraclothingandshoes.co.za/product/ladies-jogger-black/

    Many thanks,

    Avatar: PB
    PB
    Participant
    March 22, 2022 at 10:13

    Good day,

    After a soft launch of the website last week, we have a lot of feedback about the site being very slow. would you recommend upgrading to the pro version of the w3 plugin? what are suggestions do you have? Would you be able to assist with these adjustments for the speed optimization? Kindly advise at your earliest convenience. Should we opt for AMP for mobile and redesign those pageS? We would really appreciate your support and input.

    Many thanks,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 22, 2022 at 17:04

    Hello,

    I checked your site and the gallery is ok https://recordit.co/HCny88Ct7D
    Try to check your site from another PC. Do you have this issue with another browser?

    If you want to buy a cache plugin I would recommend you to take a look at the WPRoket plugin. Also, you can submit speed optimization request here.

    Regards

    Avatar: PB
    PB
    Participant
    March 24, 2022 at 12:49

    Hi

    We have contacted an additional developer to assist with the speed optimization and setting up CDN, but now on clearing the cache, the mobile menu is showing on desktop and desktop menu on mobile. How did you fix this previously? So that we can also change it ourselves, if this happens again.

    MAny thanks,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 24, 2022 at 17:47

    Hello,

    Go to W3 total cache > Cache Groups > enable for the phones and tables and choose XStore https://gyazo.com/ff390f8f8c2ef8760112ec8b339cff59

    Regards

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