Forum Replies Created

Viewing 30 posts - 13,711 through 13,740 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 16:15
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 16:10

    Hello,

    Our basic support does not include additional customization. If you need help with the additional customization you may submit customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 16:08

    Hello,

    We have added a fix to the child theme. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 15:03

    Hello,

    We don’t have such option. You can make test purchase of these products, then it will show the number of these purchases.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 13:21

    Hello,

    There is no such option by default.
    Provide us with link to your site, please, and we’ll send you custom code to implement this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 13:19

    Hello,

    Problem was that you did not add the correct App Secret to the Theme Options but added just a simple ****** to the App Secret field https://prnt.sc/v5adu1
    Please, be attentive!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 13:12

    Hello,

    Please, read this topic https://www.8theme.com/topic/facebook-login-cant-login-with-facebook-please-try-again-later/#post-243772 and contact your hosting provider to fix it.
    Problem is related to your server settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 13:03

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 13:03

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 13:02

    Hello,

    Are you talking about slider at the top of the page? I don’t see problem with this https://gyazo.com/c1794b1deb0709a12418a0369ec6a075
    But image is not optimized and if you have not a very good connection image probably just was not loaded. Optimize your banner image http://prntscr.com/v5a023 and other images using https://tinypng.com/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:56

    Hello,

    We have sent template of that page to your registration email. Use it to import page to Elementor templates and then edit it according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:47

    Hello,

    1) Remove the negative margin in your custom code http://prntscr.com/v59f85
    2) Replace the previous code by the following

    .content-product .price, .price {
        display: flex;
        flex-direction: row-reverse;
        justify-content: flex-end;
    }
    .single-product .price {
        justify-content: flex-end;
    }
    .content-product .price {
        align-items: center;
        justify-content: center;
    }
    .price ins {
        margin-right: 10px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:32

    Hello,

    The problem was related to your permalinks settings. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:18

    Hello,

    We don’t have such option in our theme to allow you to create personal folders for the vendors and block access to other folders. Our theme does not have any options for the WordPress file system.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:15

    Hello,

    1) To disable the add to cart buttton go to Theme Options > WooCommerce > Shop > Product Styles > disable Add to cart button.

    2) To disable wcfmmp sold by information contact WCFM plugin and ask them if they have any option for this because it comes from plugin, not from our theme. Or use the custom CSS to hide it

    .product-details .wcfmmp_sold_by_container {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:11

    Hello,

    Sorry, not sure how is your answer is related to our previous question?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:09
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:08

    Hello,

    You have the connection block element in the left side top bar area. And there are 2 empty widget elements there. Remove these widget elements from that connection block http://prntscr.com/v58oo5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:05

    Hello,

    Try to remove the tel item, save settings, reload the Theme Options page and then add again with the necessary link (for both header and mobile panel). Let me know if it helps.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:03

    Hello,

    Go to Theme Options > Custom CSS and add the below code to increase the size of the share icons on the single product

    .single-product .product-share .menu-social-icons li a {
        font-size: 25px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 12:00

    Hello,

    What page are you trying to edit when get the 404 error? I don’t face this problem http://prntscr.com/v58hab

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 11:56

    Hello,

    1) What do you mean by “vendor personal folders in the store”? Do you want to create personal folders on your server where your vendors will upload their files? Or you mean some virtual folders? Your question is unclear and we don’t understand how the creation of any additional folder is related to our theme. Could the plugin author explain in more detail?
    Provide us with screenshots of your conversation with the plugin author and their answer for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 11:52

    Hello,

    Go to Downloads page https://www.8theme.com/downloads and download the Import files archive, extract it and find the games folder, you’ll find the slider.zip archive inside.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 11:48

    Hello,

    This element uses the slider image on the background with background-size – cover https://www.w3schools.com/cssref/css3_pr_background-size.asp

    We don’t have options to change the bg size on mobile devices, unfortunately. If you want to create slider with advanced responsive settings https://www.sliderrevolution.com/faq/responsive-content/ then use the Revolution slider that comes bundled with our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 11:37

    Hello,

    1), 2) fixed.
    3) We have made changes in the child theme. Check now.
    4) Added custom code the Theme Options > Custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 11:07

    Hello,

    Add the below custom code

    .categories-menu-element .cat-item a {
        width: auto;
        display: inline-flex;
        position: relative;
        padding-top: 0;
        padding-bottom: 3px;
        border: none;
    }
    .categories-menu-element .cat-item a:before {
        content: '';
        height: 2px;
        width: 0;
        right: 0;
        position: absolute;
        transition: width .2s ease-in-out;
        bottom: 0;
        background-color: #6aa6cb;
    }
    .categories-menu-element .cat-item a:hover:before {
        width: 100%;
        left: 0;
        right: auto;
    }
    .categories-menu-element .cat-item {
        border-bottom: 1px solid #e6e6e6;
        padding-top: 5px;
        padding-bottom: 5px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 10:59

    Hello,

    It works http://prntscr.com/v56zqa
    From your screenshot I see that you added code incorrectly and added additional blank space to class http://prntscr.com/v570om But there should not be space.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 10:55

    Hello,

    We can’t check your site http://prntscr.com/v56x8q Provide us with WP Dashboard access to your site to check the filters on the shop page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 10:52

    Hello,

    We have created Footer marseill02 example in the Static Blocks. Edit it according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2020 at 10:43

    Hello,

    Translated. Check now. If you have any other missing string use the String translator.

    Regards

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    Viewing 13,740 results - 13,711 through 13,740 (of 30,337 total)
Viewing 30 posts - 13,711 through 13,740 (of 30,337 total)
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