Hello,
Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Check now, please.
Regards
Hello,
Go to Elementor settings and enable it for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
Ater that edit static block using Elementor page builder to change the content of the footer.
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Hello,
Go to Theme Options > Header builder > Sticky header > edit background color of the Main sticky header area.
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Hello,
Provide us with WP Dashboard access to take a closer look. Because you use third-party plugin to add that custom label and we are not familiar with that plugin post types, need to check them.
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Hello,
Not every theme update causes a fatal error but sometimes it happens. In the latest case, it was caused by an Elementor plugin update where they changed some things and it caused the compatibility issue with our theme.
But we released XStore core plugin update immediately after Elementor plugin update to fix that error.
So, take our apologies for the inconvenience.
Regards
Hello,
Thank you. It works now. I passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Issue was caused by your custom code in Additional CSS. I removed that and the title is ok.
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Hello,
Do you mean option to add ID for every item you add here https://prnt.sc/DtsfSe70vuwd ? We don’t have such option but you can submit a feature request here https://www.8theme.com/taskboard/
Regards
Hello,
1) WooCommerce displays reviews form in the tabs. Tabs element was not added to single builder content. Once I added that to the product template https://prnt.sc/yA0P7U2GETYr it displays https://prnt.sc/rjCg7FvStBYd
2) To display categories with the subcategories like on our demo go to Products > Categories > create categories with the subcategories + upload category thumbnail while creating the category. After that edit your home page and Product categories list element and choose the parent categories that you would like to show with the subcategories https://prnt.sc/Rn47D6VwoVpk
3) Use WooCommerce shortcode to add order tracking form https://woocommerce.com/document/woocommerce-shortcodes/#section-8
4) Go to Loco translate > Themes > XStore > translate arabic translation. Also, Loco translate > Plugins > XStore Core
5) I see that your footer is translated. Do you still need any help with this?
Regards
Hello,
We can’t log in to your Dashboard. Could you, please, provide us with correct WP Dashboard access to your site to check the mini cart on the mobile version of your site?
Regards
Hello, @Stanislav
Provide us with link to your site and WP Dashboard access to check the issue. Also, provide screenshots of changes that you do.
Regards
Hello, @Recurso Apto
I checked your site and header is absolutely fine https://gyazo.com/6f207a10b41d1bcce13a3029c76c4458
So, I suppose that you had some cache issue (browser cache or server cache).
Regards
Hello,
Could you, please, provide us with WP Dashboard access to check the settings you use for the single product?
Regards
Hello,
Add below code to custom CSS
.swipers-couple-wrapper.woocommerce-product-gallery .swiper-wrapper img {
padding: 5px;
}
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Hello,
Could you, please, provide us with WP Dashboard access to check and help you?
Regards
Hello,
Edit the element and choose your product on the Query tab https://www.awesomescreenshot.com/image/24964803?key=744e6edab9d62ed105b4b900ef25479e
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Hello,
We have sent you file.
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Hello,
I’m sorry but your screenshot is not available https://gyazo.com/4108d0875f41fba21357e3e77b646ad3
You can use Gyazo tool to make a screenshot.
Regards
Hello,
Check now, please.
Regards
Hello,
Unfortunately, there is no way to fix that. So, use one of the offered solutions.
Regards
Hello,
Check now, please.
Regards
Hello,
Sorry but I can’t log in to your account to check and help you https://gyazo.com/ac25634e205705e4c8775defd70cd1d9
So, provide correct WP Dashboard access and also FTP access to your site, please, to check the issue in more detail.
Regards
Hello,
Check now, please.
Regards
Hello,
Sorry, I checked another site that you provided in previous messages.
1) Issue on this site caused by z-index that you added for the hotspot element https://www.awesomescreenshot.com/image/24963432?key=515e7261c42a3ab2360b33bfa5d21bbf
I removed that and everything is ok.
2) I have fixed issue with the footer menu by custom CSS. Check now.
Regards
Hello,
What version of XStore theme do you use? If you don’t use 8.1.2 version of theme then you can’t update XStore plugin.
Provide us with WP Dashboard and FTP access to your site to check and help you with theme update in case you use our of date version.
Regards
Hello,
Provide us with link to the product where you have the mentioned button and WP Dashboard access, please. We’ll check the issue in more detail.
Regards
Hello,
Ok. The buy now button works as I can see.
Regards
Hello,
1) Go to WooCommerce > Settings > Account > enable registration on the My account page option.
2) You are redirected to pages once you click on links https://gyazo.com/792d3dca060e499e0a66a836ab16ce31 So, the right side opening is some kind of the preview. Anyway, if you want to disable that preview and redirect users to pages once they click the icons then go to Theme Options > Header builder > edit every of the mentioned elements (Cart, wishlist, account) and choose None for the content type https://www.awesomescreenshot.com/image/24962926?key=71392940164f60fa1857f3fcc4c3bbd1
3) Go to Elementor settings and enable it for the Static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
After that go to Static blocks > edit footer static blocks using Elementor and edit footer content according to your needs. Newsletter form in footer is Mailchimp plugin form. To edit that go to Mailchimp > Forms.
Regards
Hello,
Sorry but links to screenshots that you provided do not work. Could you please upload screenshots here https://dropmefiles.com/ and provide us with link?
Regards