Error when update xstore plugin ( 500 internal server error )

This topic has 4 replies, 3 voices, and was last updated 1 year, 12 months ago ago by Rose Tyler

  • Avatar: Hamdy
    Hamdy
    Participant
    March 30, 2022 at 20:20

    this error when update xstore plugin ( 500 internal server error .. ) :
    https://prnt.sc/TndQJl-t6PfF

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 31, 2022 at 03:00

    Hello,

    What version of XStore theme do you use? If you don’t use 8.1.2 version of theme then you can’t update XStore plugin.
    Provide us with WP Dashboard and FTP access to your site to check and help you with theme update in case you use our of date version.

    Regards

    Avatar: Hamdy
    Hamdy
    Participant
    March 31, 2022 at 09:22

    thank you i fix it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2022 at 09:26

    Thanks for letting us know

    Regards

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