This topic has 15 replies, 2 voices, and was last updated 3 years, 1 month ago ago by Olga Barlow
I am very grateful with the help you have giving me during the last month. These are the topics that have not been solved because you were waiting me to provide Ftp access and Wp Dashboard access. In Private area you can find the access data. I will close the other topics and leave this open.
Thank you again. You are very helpful.
1) AJAX PRODUCT FILTER PROBLEM
I would like to enable ajax product filters (theme Options, shop, shop page filters). However, when this option is enabled and a filter is active, the page changes its format: the load more button changes to pagination and the static blocks change its appearance. This happens just when the filters are applied. You can test this error for example in this product category page: https://www.dioniso.es/vino/espana/castilla-y-leon/
2) REPLACE H4 TAG
Replace “H4 tag” from filter widget titles in the sidebar with a “Paragraph tag”, but I want to maintain the same format (font size, color…)
3) HYPERLINK COLOR
I want the following styling for Hyperlinks:
I want this styling just in the sections/blocks showed in this link (not everywhere in my site): https://www.dioniso.es/xstore-support-hyperlinks/
4) I would like to have the first tab closed (Bodega) just in mobile devices In Brand Pages. See this: https://www.dioniso.es/tab-closed/
Thank you again for your time.
Sorry. Here you have the access data. Thank you very much
1) yes, is possible that the host provider blocked some countries. Where are you? … in order to unlock your country
2) it should work, i checked in my computer entering with filezilla (maybe because of the country?)
Here are the IPs of the experts who will work on your issue
18.104.22.168, 22.214.171.124, 126.96.36.199
Add them to the whitelist.
My host automatically blocks some countries.
I have unlocked Ukraine. In private content area you can find access information.
Sorry for this problem.
WP Dashboard access is ok now. But FTP – nope http://prntscr.com/w8lbp1 Could you, please, change the password and provide the correct one for that user?
In the private content there is the info. I just removed another ftp firewall. Try now if it works.
The things that need to be done are in the first message of this topic.
Take our apologies for the delay in answering.
1) Fixed. Check, please.
2) Done. Check, please.
3) Changed for the described areas.
4) There is no such option in tabs settings, sorry.
Thank you Olga
I still have problems with 1). Before I had 2 problems when filters were applied:
A) The format of static blocks changed
B) The load more button was changing to pagination
Now, I have just problem A)
You can see this in https://www.dioniso.es/vino/espana/castilla-y-leon/
A) Problem is related to the Massive Addons plugin. They change the block id but do not change the styles id + do not call the necessary scripts and do not allow scripts reinit. We’ll contact the plugin author about this but can’t promise that they fix this.
B) There is no such issue http://prntscr.com/wd0vgw
Thank You Olga. Let me know if it gets fixed
However, the first box with an image as background and the h1 heading changes format when filters are applied. That box is from xstore (just the first one). The other elements are from massive addons. You can see here: https://www.dioniso.es/vino/espana/castilla-y-leon/
Well it should be fixed the problem with massive addons. You are selling xstore theme + other compatible plugins with the theme
We have contacted the Massive Addons plugin author and waiting for their reply. Unfortunately, we can’t make changes in the plugin files to fix the issue because the problem gets back after the plugin update, so this is something that the plugin author should fix from their side. In your case I can just offer to disable Ajax filtering if you want to use MA elements in that area.
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