Page 39 – 8theme.com

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Viewing 30 posts - 1,141 through 1,170 (of 30,391 total)

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Olga Barlow

Participant

April 12, 2022 at 11:27

Hello,

Check now, please.

Regards

#321864 Copied In reply to: Mobile header and desktop header swapping automatically.

Olga Barlow

Participant

April 12, 2022 at 11:24

Hello,

I sent you images for that product to your registration email.
Follow the plugin docs to create 360 product http://topdevs.net/smart-product-viewer/faqs/

Regards

#321863 Copied In reply to: What are the compatible file types of Product smart viewer

Olga Barlow

Participant

April 12, 2022 at 11:04

Hello,

You use an incorrect archive. Read this post https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Regards

#321862 Copied In reply to: Unable to install xstore theme : style.css is missing from the package

Olga Barlow

Participant

April 12, 2022 at 10:58

Hello,

You are welcome.

Regards

#321861 Copied In reply to: Can’t use Elementor after Xstore Core update 4.1.3

Olga Barlow

Participant

April 12, 2022 at 10:57

Hello,

Where do you download the mentioned file? ThemeForest archive contains correct archive. Downloads page also contains correct archive https://www.8theme.com/downloads

Regards

#321860 Copied In reply to: Problem upgrade xstore theme from 8.1.2 to 8.1.3

Olga Barlow

Participant

April 12, 2022 at 10:52

Hello,

Issue caused by Logo carousel free plugin. Seems it does not have the correct styles for the swiper slider.
Added custom CSS to fix the problem. Check now.

Regards

#321859 Copied In reply to: i have problem in my home page for my consol

Olga Barlow

Participant

April 12, 2022 at 10:40

Hello,

On your video, I see that you use emulation and simple resize of the browser window, not real mobile devices. Do you have the issue with the language switcher on a real mobile device once you rotate the screen?

Regards

#321857 Copied In reply to: Safari browser image issue – Images are blur

Olga Barlow

Participant

April 12, 2022 at 00:49

Hello,

Glad to hear that you sorted out.

Regards

#321841 Copied In reply to: Site Background Image not Functioning in Theme Options

Olga Barlow

Participant

April 12, 2022 at 00:49

Hello,

We just uploaded fix using the file manager plugin. FTP does not work for us.

Regards

#321840 Copied In reply to: addititional information block not all created entries appear

Olga Barlow

Participant

April 12, 2022 at 00:47

Hello,

All the hardcoded strings are translated. Now translate pages content, edit header and translate header texts, for example https://prnt.sc/QrBLf0RZzLzD etc

Regards

#321839 Copied In reply to: Translation into French issues – help us

Olga Barlow

Participant

April 12, 2022 at 00:44

Hello,

Could you please explain the issue in more detail? Maybe provide screenshot for better understanding.

Regards

#321836 Copied In reply to: i have problem in my home page for my consol

Olga Barlow

Participant

April 12, 2022 at 00:42

Hello,

You are welcome.

Regards

#321834 Copied In reply to: Product images not displaying on single product page

Olga Barlow

Participant

April 12, 2022 at 00:38

Hello,

Don’t place translation to author directory because it won’t work and you also lose translation after theme/plugin update https://prnt.sc/xEDB04c13Xuf
Check site now.

Regards

#321833 Copied In reply to: Translation into French issues – help us

Olga Barlow

Participant

April 12, 2022 at 00:32

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#321832 Copied In reply to: Hide parent product of variations doesnt work in sale section

Olga Barlow

Participant

April 12, 2022 at 00:26

Hello,

I have enabled toolbar and sorted products and it works ok https://gyazo.com/591aec5362657910cb38f7fea2ba3b94
Could you, please, provide a video of the issue for better understanding?

Regards

#321830 Copied In reply to: Sort variations on shop page, parent products are hidden

Olga Barlow

Participant

April 12, 2022 at 00:14

Hello,

The issue caused by the Delay JavaScript execution option of the WPRocket plugin. I have disabled that option. Check now.

Regards

#321825 Copied In reply to: Product images not displaying on single product page

Olga Barlow

Participant

April 12, 2022 at 00:07

Hello,

Use the header overlap option https://gyazo.com/bd65457585403b4a7757b528ad2b4911 and set the transparent header bg https://gyazo.com/874ae38e4cd28edc69282ff4d4807f40

Regards

#321824 Copied In reply to: Header Overlap..Need base Image to be under Header

Olga Barlow

Participant

April 12, 2022 at 00:02

Hello,

Clear FB cache of the page is you uploaded correct of image but don’t see changes while sharing the post https://developers.facebook.com/tools/debug/

Regards

#321823 Copied In reply to: How to change what picture shows when you send someone the website link?

Olga Barlow

Participant

April 12, 2022 at 00:01

Hello,

I’m not sure that clearly understand your request. Could you, please, provide video for better understanding?

Regards

#321822 Copied In reply to: How configure Revolution Slider to move with mouse in both directions

Olga Barlow

Participant

April 11, 2022 at 23:59

Hello,

I checked your site and don’t see the problem with the Elementor https://gyazo.com/b973d71ff87c839e9525803a8b6d5251

Regards

#321821 Copied In reply to: Can’t use Elementor after Xstore Core update 4.1.3

Olga Barlow

Participant

April 11, 2022 at 23:56

Hello,

Glad to hear that you sorted it out.

Regards

#321820 Copied In reply to: Request a quote Popup with page reference

Olga Barlow

Participant

April 11, 2022 at 23:55

Hello,

You can submit a feature request here https://www.8theme.com/taskboard/
Or use custom code to implement that https://code.tutsplus.com/tutorials/display-woocommerce-categories-subcategories-and-products-in-separate-lists–cms-25479

Regards

#321819 Copied In reply to: Woocommerce shop page– Show products in new line after categories

Olga Barlow

Participant

April 11, 2022 at 23:52

Hello,

1) Go to Settings > Infinite scroll > translate texts there.
2) I removed Uncategorized. Check now.

Regards

#321818 Copied In reply to: I want to modify a template, add some sections, and change the language

Olga Barlow

Participant

April 11, 2022 at 23:44

Hello,

We are ready to give you a refund if you are not satisfied using our theme. We don’t have the option to show the menu in the way you ask and we won’t be able to implement that in the nearest future.

Regards

#321817 Copied In reply to: I am facing few issuese with the xstore theme

Olga Barlow

Participant

April 11, 2022 at 23:40

Hello,

It’s not related to theme but to plugin. So, contact translation plugin support about this.

Regards

#321816 Copied In reply to: Safari browser image issue – Images are blur

Olga Barlow

Participant

April 11, 2022 at 23:23

Hello,

1) To upload size guide image go to Theme Options > WooCommerce > Single product > Single product layout > Size Guide Image.
If you want a different size guide image for the separate products then go to Products > edit product > scroll down to the 8theme Product options > upload size guide image.

2) Could you, please, provide us with link to pages where you found these links?

Regards

#321815 Copied In reply to: product page not working additional information

Olga Barlow

Participant

April 11, 2022 at 23:03

Hello,

Watch the video tutorial https://youtu.be/f07MBdnFPfk but instead of the WPBakery page builder use the Elementor page builder to create mega menu content.

Let me know if you still have any questions about this or need an example of the mega menu item.

Regards

#321814 Copied In reply to: Main mega menu as it is in the CLASSIC demo

Olga Barlow

Participant

April 11, 2022 at 20:38

Hello,

Thank you for using our theme.
You set the site language English in Settings > General https://prnt.sc/W8HyQFiU9U6U
But it should be French if you need to apply French translation.

Regards

#321811 Copied In reply to: Translation into French issues – help us

Olga Barlow

Participant

April 11, 2022 at 20:30

Hello,

I suppose that issues are related to cache plugin that you use. Looks like it caches the wp_is_mobile function. So, contact plugin author and ask if they have option to separate mobile and desktop caches.

Regards

#321809 Copied In reply to: Design Constraints

Olga Barlow

Participant

April 11, 2022 at 19:55

Hello,

1) I have logged in but once I try to check themes or any other menu item I face a redirect https://gyazo.com/37bb8a0f3f7bdd623d567cdec60945b1
2) You created header using Elementor https://prnt.sc/mkUgecAZKPqv So, our header builder does not work. Remove Elementor headers if you want to use our header builder.

Regards

#321805 Copied In reply to: Website Header not working, when adding options via the header builder.
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Viewing 1,170 results - 1,141 through 1,170 (of 30,391 total)

Viewing 30 posts - 1,141 through 1,170 (of 30,391 total)

← 1 2 3 … 38 39 40 … 1,012 1,013 1,014 →

Forum Replies Created

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