Product images not displaying on single product page

This topic has 4 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Olga Barlow

  • Avatar: barry.tuber
    barry.tuber
    Participant
    April 11, 2022 at 15:45

    On our site we have products like this: https://www.copperpennyflowers.com/shop-online/white-designers-choice-corsage/ where product images are displaying properly when logged in, but visitors to the site are seeing /wp-content/uploads/xstore/xstore-placeholder-10×10.png instead of the main product image when not logged in.

    When I switch to Storefront things display properly, but they do not when either our child theme or the main Xstore theme are the active theme.

    Any idea what might be going on?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2022 at 00:14

    Hello,

    The issue caused by the Delay JavaScript execution option of the WPRocket plugin. I have disabled that option. Check now.

    Regards

    Avatar: barry.tuber
    barry.tuber
    Participant
    April 12, 2022 at 00:23

    Thanks for tracking that down, and apologies for not looking at the cache before opening the ticket. Appreciate the quick response and resolution.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2022 at 00:42

    Hello,

    You are welcome.

    Regards

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