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Product images not displaying on single product page

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Olga Barlow

barry.tuber

Participant

April 11, 2022 at 15:45

On our site we have products like this: https://www.copperpennyflowers.com/shop-online/white-designers-choice-corsage/ where product images are displaying properly when logged in, but visitors to the site are seeing /wp-content/uploads/xstore/xstore-placeholder-10×10.png instead of the main product image when not logged in.

When I switch to Storefront things display properly, but they do not when either our child theme or the main Xstore theme are the active theme.

Any idea what might be going on?

Please, contact administrator
for this information.

#321789 Copied Theme version: 8.1.3 WooCommerce version: 6.3.1

3 Answers

Olga Barlow

Support staff

April 12, 2022 at 00:14

Hello,

The issue caused by the Delay JavaScript execution option of the WPRocket plugin. I have disabled that option. Check now.

Regards

#321825 Copied

barry.tuber

Participant

April 12, 2022 at 00:23

Thanks for tracking that down, and apologies for not looking at the cache before opening the ticket. Appreciate the quick response and resolution.

#321828 Copied

Olga Barlow

Support staff

April 12, 2022 at 00:42

Hello,

You are welcome.

Regards

#321834 Copied
Tagged: not displaying, product images, single-product page, themes, woocommerce, wordpress
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