Sort variations on shop page, parent products are hidden

This topic has 18 replies, 2 voices, and was last updated 2 years ago ago by Olga Barlow

  • Avatar: Nick
    Nick
    Participant
    April 10, 2022 at 14:22

    Hello,

    Is it possible to sort variations on shop page? (I have also enabled the feature that hides parent products)

    Thank you.

    Please, contact administrator
    for this information.
    17 Answers
    Avatar: Nick
    Nick
    Participant
    April 10, 2022 at 14:41

    Also, product sorting doesn’t work at all when hide parent products is enabled.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 11, 2022 at 15:43

    Hello,

    I see that you disabled the shop toolbar with the sorting options. Could you, please, provide us with the WP Dashboard access to your site to enable that and check the problem.

    Regards

    Avatar: Nick
    Nick
    Participant
    April 11, 2022 at 16:29

    Private.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2022 at 00:26

    Hello,

    I have enabled toolbar and sorted products and it works ok https://gyazo.com/591aec5362657910cb38f7fea2ba3b94
    Could you, please, provide a video of the issue for better understanding?

    Regards

    Avatar: Nick
    Nick
    Participant
    April 12, 2022 at 04:15

    Sorry, I didn’t explain properly. I mean that the sorting in the backend doesn’t work. Check screenshot.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2022 at 13:09

    Hello,

    Oh, I see. But it does not work this way. You can choose the default sorting on the frontend in Theme Options > WooCommerce > Product catalog > default sorting and you chose the most recent there. So, order of the backend does not display on the shop because the shop page displays the most recent products according to your settings for the frontend.

    Regards

    Avatar: Nick
    Nick
    Participant
    April 12, 2022 at 13:13

    Default option doesn’t work, that’s why I chose to show recent products. Please try to choose default and sort a product on the backend. It doesn’t work.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2022 at 14:48

    Hello,

    Our developers checked the problem and unfortunately, it’s not possible to inherit the custom sorting if you show variations on the grid instead of the parent products.

    Regards

    Avatar: Nick
    Nick
    Participant
    April 12, 2022 at 15:20

    Thank you, no problem. Could you also check this thread? https://www.8theme.com/topic/hide-parent-product-from-search-only-show-variation/#post-321537

    It has been resolved by you but the problem just came up again.

    Thank you.

    Avatar: Nick
    Nick
    Participant
    April 12, 2022 at 18:32

    About the variation sorting, do you plan on a feature like this? It would be really useful. Or maybe are you aware of an external plugin for this?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 13, 2022 at 13:39

    Hello,

    We did not have plans for this. You may try to submit a feature request here https://www.8theme.com/taskboard/ If it takes votes from other customers
    then developers will be able to move it to the “To do” list.

    Didn’t meet plugins for these purposes, did not search. But you may try to look for them.

    Regards

    Avatar: Nick
    Nick
    Participant
    April 13, 2022 at 16:27

    Thank you, can you also take a look at this :

    https://www.8theme.com/topic/hide-parent-product-from-search-only-show-variation/#post-321537

    It has been resolved by you but the problem just came up again.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2022 at 08:06

    Hello,

    We made fix in the theme files. Do you reupload the theme again and again? Don’t update or reupload theme files till the next update if you want to keep fix.

    Regards

    Avatar: Nick
    Nick
    Participant
    April 14, 2022 at 08:08

    I haven’t re-uploaded or updated the theme because I was aware of the customizations. It was updated by one of your team.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2022 at 10:37

    Hello,

    Strange because our team members told that they updated theme, fixed issue and that’s all. Ok, anyway, don’t reupload theme files till the next theme update.

    Regards

    Avatar: Nick
    Nick
    Participant
    April 14, 2022 at 11:19

    Sure, no problem.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2022 at 11:20

    Thank you.

    Regards

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The issue related to '‘Sort variations on shop page, parent products are hidden’' has been successfully resolved, and the topic is now closed for further responses

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