Look for other product addon plugins that has such option, maybe premium versions of addons. Unfortunately, we don’t have such feature in our theme by default.
Regards
Olga Barlow
Participant
January 11, 2021 at 19:07
Hello,
Take my apologies for the delay in answering.
Check the FTP user and pass that you provided, we can’t connect to your server https://prnt.sc/wl6vjb Provide working FTP access to your site to proceed.
Regards
Olga Barlow
Participant
January 11, 2021 at 19:03
Hello,
Could you, please share a short gif using the Gyazo gif tool to show us your actions that cause the mentioned error? We can’t reproduce the mentioned error from our site and can’t fix it till we find what actions cause it.
Regards
Olga Barlow
Participant
January 11, 2021 at 19:00
Hello,
Try to re-add the account https://prnt.sc/wl6r2m
If it does not help then provide us also with FTP access to your site.
Regards
Olga Barlow
Participant
January 11, 2021 at 18:29
Hello,
Check now, please.
Regards
Olga Barlow
Participant
January 11, 2021 at 18:27
Hello,
I have passed your issue to our developers. I’ll inform you once they fix the issue.
Probably because you activated theme on the localhost and then did not reactivate it on the current domain. We have reactivated it. Try to update now.
Regards
Olga Barlow
Participant
January 11, 2021 at 18:12
Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.
Regards
Olga Barlow
Participant
January 11, 2021 at 18:10
Hello,
We don’t have option in our theme to show the whole header depending on the user role.
Does the mentioned option work fine with the default WP theme (Storefront for example)?
Regards
Olga Barlow
Participant
January 11, 2021 at 18:08
Hello,
Provide us with temporary FTP access to your site to fix the mentioned issue.
Provide us with WP Dashboard access to your site to check the issue in more detail, please.
Regards
Olga Barlow
Participant
January 11, 2021 at 17:59
Hello,
WooCommerce permalinks are the WooCommerce options, our theme does not have any extra for this. All the available options you can find in Settings > Permalinks https://prnt.sc/wl5b43
If you want something else contact WooCommerce support, please.
1) That page is the preview page, ignore the area that you see below your static block content. It’s for your preview only. Elementor just does not call correct styles for the footer if you edit Static block
2) Section has such option https://prnt.sc/wl4z7u Inner section element does not have such option. So, use section https://gyazo.com/197acef36bb6f232b96278aa41861db8
Regards
Olga Barlow
Participant
January 11, 2021 at 17:38
Hello,
Use the Insert headers and footers plugin to add the JS code to body.
After that edit the header using header builder and add the HTML block 3 element to the connection block https://prnt.sc/wl4t6a and add the necessary code to HTML block 3 area to display your button
Provide us also with FTP access to your site to check the issue in more detail, please.
Regards
Olga Barlow
Participant
January 11, 2021 at 17:17
Hello,
To export/import header and theme options go to Theme Options > Import/Export > download the export file. Then use this file on another site to import theme options and header. Don’t save settings after import, just reload the page and save settings only after that.
Footer export depends on the way you created it. Did you use the Static Block to create footer and footer widget areas https://youtu.be/gY-x4m47Duo ?
Regards
Olga Barlow
Participant
January 11, 2021 at 17:14
Hello,
Nope, we just started to work on the development of this version for the WPBakery and we need some time to create it. Once we release it we’ll add it to our changelog https://xstore.8theme.com/update-history/
Regards
Olga Barlow
Participant
January 11, 2021 at 17:10
Hello,
Thank you, access is correct.
We have installed the default version for the Elementor page builder and did not face any issues https://prnt.sc/wl45ss
Check your site now.
Regards
Olga Barlow
Participant
January 11, 2021 at 16:54
Hello,
Thank you for using our theme!
1) Go to Theme Options > WooCommerce > Shop > Shop page layout > enabled sidebar for the shop page and product category page. After that go to Appearance > WIdgets > add the Product categories widget and Products search widget to Shop sidebar widget area.
2) Add the below code to Theme Options > Custom CSS to hide the price on the single product page
.product-content .price {
display: none;
}
Add to cart button should be hidden if you enabled the Catalog mode. In case it’s still there provide us with WP Dashboard access to your site and link to your product. We’ll check and help you.
Regards
Olga Barlow
Participant
January 11, 2021 at 16:46
Hello,
It works the same way even with the Storefront theme (default WooCommerce theme) https://prnt.sc/wl3n4x
Please, contact the Dokan author plugin to get help with this because we are able to help only in case issues caused by our theme only. If the option does not work as expected even with the default theme you need to contact plugin support.
Regards
Olga Barlow
Participant
January 11, 2021 at 16:42
Hello,
We have checked your product using the default WP theme and see that that tab exists even with the default theme https://prnt.sc/wl3dci
So, contact Dokan plugin author about this. We are able to help you only with features related to our theme.
