Forum Replies Created

Viewing 30 posts - 8,101 through 8,130 (of 30,391 total)
1 2 3 … 270 271 272 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:46

    Hello,

    Do you plan eCommerce store or just corporate without WooCommerce plugin?

    Regards

    #289316 Copied In reply to: elementor error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:40

    Hello,

    Actually this code

    /* Header wrapper */
#header .header-wrapper{
	transform:translatex(0px) translatey(0px);
}

    I removed that and cart looks ok.

    Regards

    #289315 Copied In reply to: Canvas Card Design is broken only on Homepage
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:33

    Hello,

    Once I disbled YellowPencil Pro plugin cart is ok on the home page. So, probably you added some custom code that caused the issue. Check the custom CSS that you added for the home page.

    Regards

    #289314 Copied In reply to: Canvas Card Design is broken only on Homepage
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:20

    Hello,

    1) We don’t have such option at this moment. But we already have request here https://www.8theme.com/taskboard/ and you may leave your vote.

    2) Do you want to create multilanguage templates or just translate the existing template to another language?

    Regards

    #289312 Copied In reply to: email builder
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:14

    Hello,

    WooCommerce plugin does not have such option for the variable product. Try to contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/ maybe they will suggest you some plugin to implement this.

    Regards

    #289311 Copied In reply to: Multiple quantities of multiple woocommerce variants
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:12

    Hello,

    I suppose issue is caused by the browser that you use. Try Chrome or Mozilla browser.

    Regards

    #289310 Copied In reply to: Facing 2 problems with Multiple header for Barbery Theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:10

    Hello,

    Provide us with WP Dashboard access to your site to check the issue in more detail.

    Regards

    #289309 Copied In reply to: How to add free shipping note (Sales booster/Mini cart message)
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:09

    Hello,

    Provide us with WP Dashboard and FTP access to site where you have the probkem. We’ll check the issue in more detail and help you.

    Regards

    #289308 Copied In reply to: Apple pay/Google pay not showing
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 12:06

    Hello,

    I have updated WordPress and all the bundled plugins. Installed required plugins. check site now.

    Regards

    #289305 Copied In reply to: my homepage shortcode fail
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 11:34

    Hello,

    Files updated.

    Regards

    #289302 Copied In reply to: Updating and Upgrading Questions
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 29, 2021 at 11:30

    Hello,

    You use the out of date version of the WooCommerce and did not install the Royal core plugin.
    Once we updated WooCommerce we got the fatal error.
    Could you, please, provide us with correct FTP access because if we try to connect to your server using credentials you provided we get the error

    Error: FATAL ERROR: No supported authentication methods available (server sent: publickey)
    Error: Could not connect to server

    We need FTP access to check what third-party plugin caused fatal error after WooCommerce plugin update and fix it.
    Waiting for your reply.

    Regards

    #289300 Copied In reply to: my homepage shortcode fail
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 17:31

    Hello,

    WordPress needs up to 2 days to display update notifications sometimes. If you want to force it go to Dashboard > Updates > click Check again link.

    Regards

    #289244 Copied In reply to: Slider Speed
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 17:28

    Hello,

    Ok, that you. I passed your access to developers. They will be able to check on Monday.

    Regards

    #289243 Copied In reply to: SPB won’t copy
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 17:26

    Hello,

    This built-in type of arrows displays that by default. Edit navigation if you want to remove or change that or create your custom navigation https://www.sliderrevolution.com/documentation/navigation-editor/

    Regards

    #289242 Copied In reply to: Revolution Slider Hover on navigation arrows
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 17:22

    Hello,

    On my screenshot I see only default demo content text. Did you change the WP Dashboard access? I can’t log in to check what you have now there.

    Regards

    #289241 Copied In reply to: footer and instagram edit does not show change
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 17:19

    Hello,

    Go to WP Dashboard > Updates > click Check again link. Do you have an update notification?

    Regards

    #289240 Copied In reply to: i need help
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 17:18

    Hello,

    Are you looking for grouped product https://wordpress.org/plugins/wpc-grouped-product/ ?

    Regards

    #289239 Copied In reply to: Multiple quantities of multiple woocommerce variants
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 16:09

    Hello,

    If you enable “Only show children of the current category” option it will display only top categories if you are on the shop page and only subcategories if you are on the category page, so there can’t be the accordion there.

    Regards

    #289235 Copied In reply to: Product Sub Category Display
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 15:56

    Hello,

    Ok, sure. Feel free to contact us if you need any help from our side.

    Regards

    #289233 Copied In reply to: UPDATING 2 sites 1 live 1 dev
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 15:51

    Hello,

    Could you, please, provide us with FTP access to your site? We’ll check the issue in more detail to help you.

    Regards

    #289230 Copied In reply to: Scrollable image error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 14:22

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site and link to product with the mentioned issue? We’ll check and try to help you.

    Regards

    #289214 Copied In reply to: Products options don´t works
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 14:21

    Hello,

    The latest version of theme includes option to activate Mouse wheel control for the Slider element of the page builders. You’ll find it in the page builder element settings.

    Regards

    #289213 Copied In reply to: Mouse wheel
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 14:12

    Hello,

    There is no need to regenerate thumbnails.
    1) What browser do you use? Chrome? Install https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn and clear browser cache.
    2) If you still have the issue then provide a link to the category where you still have the problem with the images.

    Regards

    #289212 Copied In reply to: Blurry product thumbnails
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 14:10

    Hello,

    I have enabled Minification in the cache plugin settings and added /wp-includes/js/jquery/jquery.min.js to exclusions and the js error disappeared. Check the mobile menu now. Seems it was some kind of caching if exclusion helped.

    Regards

    #289211 Copied In reply to: Mobile menu not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 13:55

    Hello,

    Use Gayzo or Lightshot screenshot tools to make screenshots and then share links to your screenshots here. Is that a problem for you?

    Regards

    #289208 Copied In reply to: Product categories
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 13:54

    Hello,

    Check now, please.

    Regards

    #289207 Copied In reply to: Desabling main header when in mobile view
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 13:22

    Hello,

    You may try the Single Product builder for these purposes. Could you, please, provide us with WP Dashboard access to your site and we’ll try to help you. Do you want that full-width template for all the products of some category or just for a few products from different categories?

    Regards

    #289202 Copied In reply to: How do I make a particular product’s product page different?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 13:18

    Hello,

    You are welcome.
    Yes, upload the XStore core plugin. Or update the theme and plugin to the latest version, fix included.

    Regards

    #289199 Copied In reply to: Drop down menu seems to have stopped working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 13:16

    Hello,

    We’ll be able to change lang for the profile of the user, don’t worry about this. We don’t have special email for this purpose, so use the one that will be suited for you. We just need the username and password.

    Regards

    #289198 Copied In reply to: Updating and Upgrading Questions
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 28, 2021 at 10:39

    Hello,

    Oh, I thought that you are talking about the Instagram image. To change that content edit page and change the text elements before the Instagram widget to what you need.

    Regards

    #289185 Copied In reply to: footer and instagram edit does not show change
  • 1 2 3 … 270 271 272 … 1,012 1,013 1,014
    Viewing 8,130 results - 8,101 through 8,130 (of 30,391 total)
Viewing 30 posts - 8,101 through 8,130 (of 30,391 total)
1 2 3 … 270 271 272 … 1,012 1,013 1,014

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