Forum Replies Created

Viewing 30 posts - 7,681 through 7,710 (of 30,391 total)
1 2 3 … 256 257 258 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 18:37

    Hello,

    We don’t have options to adjust these buttons. It’s possible only by additional customization. Could you, please, explain in mode detail what exactly do you want to implement for these buttons? Maybe provide screenshots.

    Regards

    #290922 Copied In reply to: Cart page dlete button and empty cart button
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 18:33

    Hello,

    Thank you for the video. Nice voice 🙂

    1) Issue was related to js error caused by this option of the Elementor plugin https://prnt.sc/15ept4x Once we set it to Default instead of Active Q-ty works fine. Once option is enabled there are js errors in the console. This is the test version of the option (Alpha), so keep it disabled, please.

    2) Provide us with FTP access to your site to check the issue in more detail.

    Regards

    #290921 Copied In reply to: Questions About Quantity Not Working and Custom Tab Titles
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 18:16

    Hello,

    Provide us with WP Dashboard access to your site, please. We’ll check and help you.

    Regards

    #290920 Copied In reply to: Image is not shown in dropdown menu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 18:15

    Hello,

    Provide us with WP Dashboard access. We’ll check and help you.

    Regards

    #290919 Copied In reply to: Translation problem
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:59

    Hello,

    Thank you.

    Regards

    #290918 Copied In reply to: Screen Size Error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:59

    Hello,

    Registration is default WP and WooCommerce option, not our theme option. Don’t you have fake registration if you enable any other theme? Try also the Wordfence Security plugin.

    Do you have Anyone can register option enabled in the Settings > General > Membership?

    Regards

    #290917 Copied In reply to: reCaptcha for WooCommerce
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:53

    Hello,

    Ok, sure. You too.

    Regards

    #290916 Copied In reply to: E Mail Tracking Advanced Shipment Tracking for WooCommerce + TrackShip
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:52

    Hello,

    You can use translation files https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ to change that text but instead of translating to another language create a translation for your language and add the new text you want to show instead of the “You may be interested in” in the translation field.

    Regards

    #290915 Copied In reply to: Change “You may be interested in” test
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:50

    Hello,

    Provide us with WP Dashboard access to your site. We’ll check the issue in more detail.

    Regards

    #290914 Copied In reply to: When I Search it shows only 2 products and paginations not shown all products
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:47

    Hello,

    We don’t have such option in our theme but you can try the Product Addon plugin https://wordpress.org/plugins/woo-custom-product-addons/ to add an additional option for the product or use https://wordpress.org/plugins/wpc-composite-products/ Check which one suits your needs most of all.

    Regards

    #290913 Copied In reply to: option to add additional products on single product page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:44

    Hello,

    Shop page banner displays on the shop page only. If you want to display it on the product category page you can use the product category description (Products > Categories > edit category and add the static block shortcode to the category description).

    Regards

    #290912 Copied In reply to: shop page banner on categorie pages
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:41

    Hello,

    Error: The password you entered for the email address ram*****@gmail.com is incorrect.

    Regards

    #290910 Copied In reply to: Color of progress in go to top button
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 17:35

    Hello,

    Use WooCommerce snippets for these purposes https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    #290908 Copied In reply to: how to hide reviews tab without disable comment
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 16:47

    Hello,

    Answered here https://www.8theme.com/topic/logo-is-not-changed-again/#new-post

    Regards

    #290904 Copied In reply to: I changed my logo in theme but its not changed yet. Really frustrated
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 16:47

    Hello,

    I don’t see the problem while editing the logo for the multiple headers while trying now.
    If you want to use multiple headers for your site then watch the video tutorial https://youtu.be/BpeXfzNwkOc Make sure that you edit exactly that header that you need.

    Regards

    #290903 Copied In reply to: Logo is not changed again
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 16:19

    Hello,

    Could you, please, contact your hosting provider and ask if they limit any outgoing POST requests?

    Regards

    #290899 Copied In reply to: Social Login not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 16:16

    Hello,

    1) Provide us with WP Dashboard access to your site.
    2) Provide us with link to the product that has an issue and screenshots of the price that should be there and the price that you have there.

    Regards

    #290898 Copied In reply to: Have issue in Product Price automatically changing.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 16:14

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    #290896 Copied In reply to: Slider for products on Homepage is is malfunctioning.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 15:58

    Hello,

    We don’t have a search by brands in our theme. You can implement this only by looking for the third-party search plugin that allows search by custom types and replacing our search with the plugin search.

    Regards

    #290895 Copied In reply to: Can I Search Brand Using Search Box?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 15:57

    Hello,

    Please, don’t open the customizer on the production site because it generates additional slashes and additional errors and it’s not safe. Wait till we find the solution.
    Waiting for your response about the staging site to proceed.

    Regads

    #290893 Copied In reply to: SPB won’t copy
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 15:54

    Hello,

    We changed the order of the styles priority a little bit in the last update. I have fixed classes in your custom CSS. Check now.

    Regards

    #290892 Copied In reply to: Mega menu drop down not working after theme update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 15:43

    Hello,

    Unfortunately, we don’t have a quick solution for this issue if you use the Single product builder.
    So, you can either disable the sticky position for that section in the section settings or use one of the built-in layouts for the product instead of the single product bilder.

    Regards

    #290891 Copied In reply to: Scrollable image error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 15:41

    Hello,

    It seems the footer is adopting the position based on the body content, see when the body has less content, it comes up.

    Yes, it displays at the bottom of the page content. Unfortunately, we don’t have the option to show it at the bottom of the browser window.

    Mobile Version Slider width has an issue, not showing the right side of the image.

    Use revolution slider responsive options to manage the position of the layers depending on the device https://prnt.sc/15e8t26
    Watch video tutorial https://youtu.be/IPaUF8UEdz8

    Regards

    #290888 Copied In reply to: Slider – Responsive?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 15:34

    Hello,

    Add the below code to Theme Options > Custom CSS

    .category-grid img {
    width: auto;
    max-height: 250px;
}
.category-grid > a {
    min-height: 250px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-direction: column;
}

    Regards

    #290885 Copied In reply to: Mobile Version & desktop Categories are not aligned
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 15:31

    Hello,

    Check now, please.

    Regards

    #290884 Copied In reply to: Search form and cache plugin (litespeed cache)
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 14:14

    Hello,

    Go to Theme Options > Header builder > Mobile menu > Enable Dropdown Opening Action option.

    Regards

    #290882 Copied In reply to: Mobile version menu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 14:13

    Hello,

    I was informed that you discussed this question via email. Do you still need any help from my side with this?

    Regards

    #290881 Copied In reply to: needing trial licience for my subdomain
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 14:04

    Hello,

    Oh, I see. We don’t have a separate option for this but it should inherit the same font. Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    #290879 Copied In reply to: Drop Down cart menu lost its styling
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 13:48

    Hello,

    You use the Cloudflare CDN and we don’t see our changes for the slider. So, please, clear the CDN cache to apply our changes and check the slider on the tablet.

    Check the width of the buttons now.
    Add the below code to Theme Options > Custom CSS to change the hover color of the bg and icon

    .view-color-white .footer-product .button.compare:hover, 
.view-color-white .footer-product .button:hover, 
.view-color-white .footer-product .show-quickly:hover, 
.view-color-white .footer-product .et-wishlist-holder:hover a {
    background: var(--et_active-color);
    color: #fff;
}

    Regards

    #290876 Copied In reply to: Product Carousel responsiveness and hover buttons
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2021 at 13:41

    Hello,

    Check now, please.

    Regards

    #290875 Copied In reply to: How to make footer images clear?
  • 1 2 3 … 256 257 258 … 1,012 1,013 1,014
    Viewing 7,710 results - 7,681 through 7,710 (of 30,391 total)
Viewing 30 posts - 7,681 through 7,710 (of 30,391 total)
1 2 3 … 256 257 258 … 1,012 1,013 1,014

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