Hello,

Fixed. Check now.

Regards

Hello,

Issue caused by Jetpack plugin styles.
Use below code in child theme style.css to fix issue

.swiper-custom-left:after, .swiper-custom-right:after {
    content: '' !important;
}

Regards

Hello,

Could you, please, provide us with the WP Dashboard and FTP access to your site? We’ll check the issue in more detail.

Regards

Hello,

Go to Plugins > deactivate plugins and remove them or just deactivate and then go to XStore > Plugin installer and Install again or Update and Activate. You should get the latest versions of them.

Regards

Hello, @yeb3ch

Provide us with WP Dashboard access to your site, please. We’ll check the issue in more detail.

Regards

Hello,

No. We’ll release a new theme update today-tomorrow that will be compatible with the WP 5.8.

Regards

Hello,

Bundled plugins do not require activation if you use them with the XStore theme. You can’t use plugins separate from the XStore theme https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins . So, if your staging site and production site – same project you can use the same license to activate the theme and bundled plugins if the XStore theme is activated.

Regards

Hello,

No, you updated only XStore core plugin, the theme version is out of date https://prnt.sc/1dxri4x
Did you rename the theme folder while installing that? In this case you need to update theme manually, autoupdate won’t work for you. Extract the new theme version to your themes folder and rename xstore to the name you used https://gyazo.com/c29e9937bb6a57c69b7a50fe921a61b2

Regards

Hello,

Use username web.8theme

Regards

Hello,

You provided limited access and we don’t see theme options https://prnt.sc/1dxnkyk
Could you, please, give our user admin permissions?

Regards

Hello,

1) It depends on your wish. If you upload images to variation gallery they appear only if you choose the variation. If you want to show these images in product gallery even if client does not select the variation then you need to upload them also to the product gallery

2) It displays if the user does not choose the variation

3) I passed the issue to our developers.

4) Contact plugin author that you use to add that functionality (I suppose Facebook for WooCommerce plugin author) because it’s not theme built-in option.

Regards

Hello,

Did you overwrite any woocommerce files in child theme?
Provide us with WP Dashboard and FTP access to your site and make sure that our support will be able to check your site https://prnt.sc/1dxduau

Regards

Hello,

Are you talking about the animation of the content inside the menu block (logo, search, menu links)? You can change animation using custom CSS below

.mobile-menu-popup .et-popup-content {
    -webkit-animation-name: fadeInDown;
    animation-name: fadeInDown;
    -webkit-animation-duration: 1s;
    animation-duration: 1s;
}

Choose the animation type that suits your needs most of all.

Regards

Hello,

Your request was related to mega menu issue. I don’t see problems with that. So, could you, please, explain in more detail what exactly is wrong with that? Maybe provide screenshot for better understanding.

Regards

Hello, @Terazor, @g96

Check now. Keep Lazy loading option for images (Theme Options > Speed optimization) disabled because the plugin does not support it.

Regards