Hello,

We have enabled all the possible options from the theme side to speed it up. We don’t have more options, so the only way is to look at the server-side settings that could be changed to get better speed.
If you are not satisfied with the theme speed we could only give you a refund.

Regards

Regards

Hello,

Take our apologies for the delay in answering. We don’t see your project in the list of available projects for our user. Please, make sure that you added our email to the list of the developers in the Google cloud console https://prnt.sc/1qfhu3x

Regards

Hello,

Did you change access to FTP and WP Dashboard?

Regards

Hello,

Do you mean that different single product templates do not display different tabs?
Provide us with links to products that have different tabs in content, please, to check the issue again. Because once I updated the theme to version 8.0.5 I don’t see problem with the tabs content if it’s enabled in the single product settings.

Regards

Hello,

Add 8themes@gmail.com to the developers’ list of the google app to check the settings in more detail. Also, provide us with WP Dashboard access to your site.

Regards

Hello,

You are welcome.
Code replaced with this one

/* tabs */

.et-tabs-wrapper .tabs-nav {
    border-bottom: none;
    padding-bottom: 0px;
}
.page-wrapper .et-tabs-wrapper .tabs-nav li {
    margin: 10px;
    width: 150px;
    max-width: 150px;
}
.page-wrapper .et-tabs-wrapper .accordion-title {
    margin: 10px 0;
}
.page-wrapper .et-tabs-wrapper .tabs-nav li, .page-wrapper .et-tabs-wrapper .accordion-title {
    border: 1px solid #999 !important;
    background: #F0F0F0;
    padding: 0 !important;
}
.tabs .tab-title, .page-wrapper .et-tabs-wrapper .accordion-title span{
    padding: 10px 10px 10px 10px !important;
    font-size: 16px !important;
    font-weight: 500;
    text-transform: none !important;
    color: #999;
}
.tabs .tab-title:hover, .tabs .tab-title:focus, .page-wrapper .et-tabs-wrapper {
    color: #e95d2a;
}
.et-tabs-wrapper .tabs .tab-title.opened, 
.et-tabs-wrapper .tabs .tab-title:hover,
.page-wrapper .et-tabs-wrapper accordion-title:hover span, 
.page-wrapper .et-tabs-wrapper .accordion-title.opened, 
.page-wrapper .et-tabs-wrapper .accordion-title.opened span  {
    color: #fff!important;
    background-color: var(--et_active-color);
}
.template-content .et-tabs-wrapper .tabs-nav li.et-opened:before,
.template-content .et-tabs-wrapper .tabs .accordion-title.opened:before,
.template-content .et-tabs-wrapper .tabs-nav li.et-opened:before {
    display: none;
}
.et-tabs-wrapper .tabs-nav {
    padding-bottom: 0px;
}

Regards

Hello,

Check now, please.

Regards

Hello,

Every image that you import had it’s own id. So, if you import products from the third-party site to the new site it imports images but if the id of the image is already in use (by the demo content image) it imports image from that site with another id. But product loadings image by id and loads that old demo image and that’s why you see the wrong image. In your case, I would recommend you to delete the demo images from your site. We don’t have any options to affect the WooCommerce default import process.

Regards

Hello,

I replaced

.et-tabs-wrapper .tabs-nav li {
    border-color: #999 !important;
    border-style: solid;
    margin: 10px;
    border-width: 1px;
}

with

.page-wrapper .et-tabs-wrapper .tabs-nav li {
    border-color: #999 !important;
    border-style: solid;
    margin: 10px;
    border-width: 1px;
    width: 150px;
    max-width: 150px;
}

Check now.

Regards

Hello,

Issue caused by Google Listings and Ads plugin. Once the plugin is deactivated then WooZone plugin works ok without any error.

Regards

Hello,

I asked about Cloudflare because our developers did not see their changes while tried to fix the issue. So, temporarily disable CloudFlare or install the CloudFlare plugin and log in to your account to allow our developers to clear CDN cache after their changes. Reply back one you disable or install plugin and they will proceed. Once they fix the problem they will tell you which files to need to upload for the other installation you have to fix the issue.

Regards

Hello,

Remove that code and add this one in Theme Options > Custom CSS > global

.template-container .stock {
    display: none;
}

Regards

Hello,

Provide us with FTP access to your site and we’ll check the issue in more detail.
Also, provide us with link to the page where you use that slider and explain issue that you have with that in more detail.

Regards

Hello,

Got it. Check the FTP access, please, because we can’t connect to your FTP https://prnt.sc/1qbqees

Regards

Hello,

1) Checked your site but I don’t understand what exactly you want to implement with header. Could you, please, provide us with the screenshot of the result you want to achieve and also WP Dashboard access to check the settings you use?

2) What white space do you want to remove? Provide a screenshot for better understanding. You can use the Lightshot screenshot tool to share screenshots.

3) Additional customization or content management is not included in our support, so we don’t have a price for this. We are able only to guide you with theme options. If you need personal customization you need to hire a developer. For example WPKraken team.

Regards