1) Provide us with the screenshots of the notifications that you would like to customize on the mentioned pages. Because we don’t see any WooCommerce notifications there.
2) Use chrome console to find classes you need https://prnt.sc/1qfsrgx We have reduced the height of the slider and changed titles. Check now.If you need to customize the styles of the AMP version use the Custom CSS section to place CSS code. Keep in mind that the amount of custom CSS allowed is up to a maximum of 75KBs of CSS per page (default styles + custom styles), so don’t use a lot of the custom here.
Regards
Olga Barlow
Participant
August 23, 2021 at 15:56
Hello,
Done. Check now.
Regards
Olga Barlow
Participant
August 23, 2021 at 15:50
Hello,
Go to Loco translate > Plugins > WooCommerce > edit translation.
Regards
Olga Barlow
Participant
August 23, 2021 at 15:47
Hello,
It looks that some files were missing in the core plugin. I have reuploaded that. But these errors could not be the reason of the DB error. Contact your hosting provider to find the reason of the DB error.
Regards
Olga Barlow
Participant
August 23, 2021 at 15:24
Hello,
We have updated XStore theme, XStore core and WooCommerce plugin to the latest versions and everything is ok on the shop page.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:51
Hello,
Do you want to edit default templates or using Email builder? Default templates styles you can find in WooCommerce > Settings > Emails. If you want to edit templates using Email builder (XStore > Email builder) you need to edit them one by one.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:48
Hello,
We tested the mentioned tabs and don’t see problem with that. It needs some time to load the products while you switching from one tab to another because these tabs use Ajax requests to load products. But it displays products after loading.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:38
Hello,
We don’t have such option by default, unfortunately. It’s possible to implement by additional customization only.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:34
Hello, @themadguru
We used some additional SQL queries to remove double default headers. So, if you have such issue on your site just provide us with WP Dashboard access to your site and we’ll help you. Issue that caused double header appearance was fixed in 8.0.5 version of our theme, so users of the 8.0.5 version and higher won’t face such problem. But if double header was already created because of the problem of the previous version it should be removed by this additional manipulation from our site.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:22
Hello,
Try now. You should be able to activate theme for the shop.vehs.com.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:19
Hello,
Could you, please, provide us with WP Dashboard access to your site to check the issue in more detail?
Also, you may try NitroPack plugin to get better optimization results.
Contact your server provider to reduce the server response time.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:13
Hello,
The link to the image that you provided is broken. Please, provide us with a working screenshot (you can use the Gyazo tool). Provide us with WP Dashboard access to help you with the banner.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:08
Hello,
Go to Products > Attributes > edit the size attribute and change type from label to select > Save changes.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:06
Hello,
Go to Theme Options > Header builder > remove search element and add the HTML block element > add the search shortcode that you have to the HTML block content. Save changes.
Regards
Olga Barlow
Participant
August 23, 2021 at 14:04
Hello,
Now we get “EAI_NONAME – Either nodename nor servname provided, or not known” error.
Could you, please, tell me IP of your host to use it like host name?
Regards
Olga Barlow
Participant
August 23, 2021 at 13:59
Hello,
Take our apologies if you faced any inconvenience using our theme.
Could you, please, tell me what demo version would you like to import and what page builder to use (Elementor or WPBakery)?
Provide us with WP Dashboard access and we’ll help you with the demo content installation.
Regards
Olga Barlow
Participant
August 23, 2021 at 13:56
Hello,
Provide us with WP Dashboard and FTP access to your site, please. Also, tell me when do you get this error?
I see the map https://prnt.sc/1qfnqxi and there is no error. Provide us with the screenshot of the error, please, for better understanding.
Regards
Olga Barlow
Participant
August 23, 2021 at 13:39
Hello,
Double default header removed.
Regards
Olga Barlow
Participant
August 23, 2021 at 13:29
Hello,
Thank you for your patience.
Regards
Olga Barlow
Participant
August 23, 2021 at 13:27
Hello,
We have updated theme and XStore core plugin. Check now.
Regards
Olga Barlow
Participant
August 23, 2021 at 12:57
Hello,
Ok, sure.
Regards
Olga Barlow
Participant
August 23, 2021 at 12:49
Hello,
Connect to your site using FTP and remove folders inside wp-content/fonts folder. After that go to Theme Option s > Typography > rechoose the fonts and save settings. Clear cache and CDN and test after that.
Regards
Olga Barlow
Participant
August 23, 2021 at 12:42
Hello,
Thank you for the access.
I checked the mentioned page and slider is ok for me https://prnt.sc/1qflmoj
Use Gyazo free tool to create and share the screenshot.
Regards
Olga Barlow
Participant
August 23, 2021 at 12:37
Hello,
We have enabled all the possible options from the theme side to speed it up. We don’t have more options, so the only way is to look at the server-side settings that could be changed to get better speed.
If you are not satisfied with the theme speed we could only give you a refund.
Regards
Regards
Olga Barlow
Participant
August 23, 2021 at 12:30
Hello,
Do you have errors in the console? https://balsamiq.com/support/faqs/browserconsole/
Try to disable cache plugin and check if you have errors with the categories, slider and cart on mobile if cache plugin is enabled?
Regards
Olga Barlow
Participant
August 23, 2021 at 10:52
Hello,
Take our apologies for the delay in answering. We don’t see your project in the list of available projects for our user. Please, make sure that you added our email to the list of the developers in the Google cloud console https://prnt.sc/1qfhu3x
