Forum Replies Created

Viewing 30 posts - 4,771 through 4,800 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 13:48

    Hello,

    Is everything ok with your server? Because we can’t check your site today.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 12:21

    Hello,

    Unfortunately, the Testimonial Elementor element comes with manual items that you add in Testimonials Elementor element settings. We don’t have the option to show reviews directly from clients in auto mode.

    To display testimonials from the Testimonials section in the WP Dashboard use [testimonials] shortcode, but it does not have styling options like Elementor Testimonials element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 12:09

    Hello,

    Nope, unfortunately we can’t log in using the same username and pass https://prnt.sc/1v0g6se

    Also, provide link to product with the cache issue because you always miss that!
    We can’t fix the problem if we don’t check the product with the issue, you need to understand that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 12:06

    Hello,

    Revolution slider does not have such option. You can just import the original slider again, then duplicate that and edit the copy to keep the original without changes just in case.
    What demo do you use? What slider do you need? Provide a screenshot and we’ll send you an archive to import.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 12:04

    Hello,

    Either username or password is incorrect https://prnt.sc/1v0fmx6 We can’t connect to your FTP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:51

    Hello,

    Either you don’t understand my question or I don’t understand your answer. We don’t have Apple version. Please, provide us with a link to the demo site content of which you want to import.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:49

    Hello,

    Did you try that by yourself? It does not work for us even with the 22 port https://prnt.sc/1v0dr3a

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:46

    Hello,

    Thanks.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:46

    Hello,

    Nope, don’t edit the footer file if you want to have a custom footer layout. In this case, use Static blocks, watch the video tutorial https://youtu.be/gY-x4m47Duo but instead of WPBakery use Elementor page builder to edit the footer Static block content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:43

    Hello,

    Did you try to contact plugin author to get help with their plugins? Because we are not developers of these plugins and can’t speed them up. What error do you get in the server error log when your site crashes? Is the error related to theme files or to mentioned plugin files or to server settings?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:41

    Hello,

    I take a closer look and see that WooCommerce Dynamic Pricing & Discounts plugin refresh the table only if you chose the variation, in other case they display nothing https://prnt.sc/1v0cmfb Unfortunately, we can do nothing with that because it’s related to plugin code, not to theme code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:33

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:03

    Hello,

    Thank you. I passed your issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 11:00

    Hello,

    I checked the mentioned section and don’t see any issue with that https://recordit.co/zf8RwfYV76
    So, I suppose your issue was caused by the cache plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 10:11

    Hello,

    Fixed. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2021 at 09:29

    Hello,

    Sorry for the delay. We have fixed the issue on the demo. We’ll include the fix in the next theme update. If you provide us with WP Dashboard and FTP access to your site we’ll be able to fix that on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 19:29

    Hello,

    Because you edit the default header instead of editing the home page header (this demo uses Multiple Headers option https://youtu.be/BpeXfzNwkOc ). Or go to Header builder > Multiple headers and remove the home page header to use the default header for all the pages.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 19:26

    Hello,

    I checked the shop page and don’t see problem with the products https://prnt.sc/1ux1leh
    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 19:20

    Hello,

    Provide us with WP Dashboard and FTP access to your site and explain the issue in more detail, please. Because I don’t see the issue with the pagination https://gyazo.com/5e221b2f1584eed004bc9720a06a5444

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 19:10

    Hello,

    I have uploaded the translation file that we have for your language https://www.8theme.com/topic/%f0%9f%87%b5%f0%9f%87%b1-polish-polski-pl_pl/#post-235590 and don’t see any issues with the translation. Finish translation of theme files and also translate XStore core plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 19:10

    Hello,

    I have uploaded the translation file that we have for your language https://www.8theme.com/topic/%f0%9f%87%b5%f0%9f%87%b1-polish-polski-pl_pl/#post-235590 and don’t see any issues with the translation. Finish translation of theme files and also translate XStore core plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 18:52

    Hello,

    Use product_title only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 18:49

    Hello,

    Which one https://prnt.sc/1uwxlr7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 18:48

    Hello,

    You can set the number of products for the shop page in Theme Options > WooCommerce > Product catalog. To set the number of products per row on the categories page go to Theme Options > WooCommerce > Shop > Shop page layout.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 18:46

    Hello,

    Once you get the mentioned error again then contact your hosting provider to get the error log.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 18:44
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 18:42

    Hello,

    Ok, glad to hear that it’s working.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 18:32

    Hello,

    Edit the single product add to cart button min-width to 170px. After that go to Theme Options > Custom CSS

    div.quantity ~ .et-or-wrapper {
        display: none;
    }
    .et_product-block .et-single-buy-now.single_add_to_cart_button.button, .product-content .et-single-buy-now.single_add_to_cart_button.button {
        flex: 0;
    }
    .single-product-builder .single_add_to_cart_button.button {
        margin-right: 15px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 18:00

    Hello,

    Use .products instead of ul.products selector in the plugin settings.
    Also, make sure that our Ajax filter options are disabled in Theme Options > WooCommerce > Shop > Product filters. If you still have the issue with filtering after that then provide us with WP Dashbaord and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 5, 2021 at 17:56

    Hello,

    1) Here you can find demo settings for the XStore theme https://dropmefiles.com/bj8uy
    Just remove CDN settings and update them according to your needs if you use CDN.
    2) We did not try XStore with Litespeed cache on our demos. But many of our users use XStore with the Litespeed with no problem. Our theme supports modification and combine CSS/JS, so we don’t have any special recommendations for the cache plugin settings. You can enable these options.

    Regards

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Viewing 30 posts - 4,771 through 4,800 (of 30,391 total)
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