Forum Replies Created

Viewing 30 posts - 4,501 through 4,530 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 15:04

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 15:03

    Hello,

    Go to Theme Options > General > disable Old widgets option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 15:03

    Hello,

    Go to Theme Options > General > disable Old widgets option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 15:02

    Hello,

    It’s related to the WooCommerce plugin itself. It does not display category or shop page description for the pages. I changed the default WooCommerce function to display that and added the below code to child theme functions.php

    function woocommerce_taxonomy_archive_description() {
    	if ( is_product_taxonomy() ) {
    		$term = get_queried_object();
    
    		if ( $term && ! empty( $term->description ) ) {
    			echo '<div class="term-description">' . wc_format_content( wp_kses_post( $term->description ) ) . '</div>'; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
    		}
    	}
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 14:48

    Hello,

    Check now, please. Please, don’t use any special symbols in the custom widget area title.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 14:45

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 14:34

    Hello,

    Yes, I activated to test. At this moment you are able to use them. I’m not sure about future major releases of WordPress. To solve the problem with the new widgets then contact your hosting provider. We are not able to help if the error appears even with the default WP theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 14:32

    Hello,

    Thank you for using our theme!
    Unfortunately, we don’t have such an option in our theme. So you need to look for the third-party plugins to implement that or submit additional customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 14:30

    Hello,

    We don’t ahve special option for these purposes but you can hide it using custom CSS. For example

    .et_st-default-holder[data-et-holder="pa_tights-size"],
    .et_st-default-holder[data-et-holder="pa_one-size"] {
        display: none;
    }

    Where pa_tights-size – is related to the attribute that you want to hide.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 13:53

    Hello,

    We have sent you PSDs to your registration email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 13:49

    Hello,

    It looks the issue is caused by the order of styles that Elementor loads for static block that loaded with the Ajax https://prnt.sc/1wug8bs Would you be so kind to contact Elementor Pro support to find out if they have any tips to change the styles priority for blocks created with the Elementor and loaded by Ajax?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 13:30

    Hello,

    Use the Multiple headers option. Default header is the header of the main language of your site. If you need to translate that to another lang go to Multiple headers > create new header for the EN version > choose EN in the languages list https://prnt.sc/1wuewb3 and then translate all the areas and choose the correct menus in the settings of this new header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 13:23

    Hello,

    Did you enable to show that in the plugin settings https://prnt.sc/1wuecln ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 13:18

    Hello,

    Disable XStore AMP plugin and shipping will be there. Enable plugin once we release with fix of this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 13:17

    Hello,

    If this category is empty you can hide it from in the Product categories list on the shop page by enabling this option https://prnt.sc/1wudl89

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 12:58

    Hello,

    I have enabled the default WP theme and see the same error while trying to save any widget http://recordit.co/uFjgBSGEY6 So, looks the problem is not related to our theme. Contact your hosting provider and ask them to check the server error logs and fix the issue.

    Or enable old widgets in Theme Options > General and use classic widgets instead of the updated one https://prnt.sc/1wubx9t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 12:48

    Hello,

    I checked your site and I’m able to edit Static blocks using Elementor https://prnt.sc/1wuap8w
    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 12:33

    Hello,

    Did you move your site from another domain or import products from another platform? Because I see that links to your images are from another site https://prnt.sc/1wu8y4k

    Provide us with FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 12:15

    Hello,

    We don’t have a special option for this. You can change it with custom CSS. For example, add the below code to Theme Options > Custom CSS and change colors according to your needs

    .back-top {
        background-color: #a50852;
        color: #fff;
    }
    .back-top svg path {
        stroke: #101010;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 12:10

    Hello,

    Our theme is compatible with the latest version of WooCommerce. So, feel free to install that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 12:08

    Hello,

    Which banner from your home page is blurred in your opinion and on what device? Provide us with the screenshot for better understanding. At this moment images of your home page looks ok for me https://gyazo.com/186be21d0554d4bfb3936ee0c4b2e83c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 11:57

    Hello,

    I don’t see the mentioned error about the font on your site and also if I change header colors or logo I see the changes https://prnt.sc/1wu4ptx
    Do you use Chrome? Try https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn to clear browser cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 11:40

    Hello,

    1) You need to add the API in the XStore > Authorization APIs https://prnt.sc/1wu2idt
    2) Please check the referrer settings of your API key in the Cloud Console https://prnt.sc/1wu2tye because you get RefererNotAllowedMapError in console https://prnt.sc/1wu2x7o
    3) Don’t add any script to the search field. That is to look for location, it’s not for the script.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 11:33

    Hello,

    WooCommerce blocks are WooCommerce plugin functionality. We don’t have any options for this in our theme. So, contact WooCommerce support to find out how to disable that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 11:30

    Hello,

    Did you check the mentioned staging site by yourself?
    I checked and see that no matter if I visited a few products it tells me that “You have not viewed any product yet.” + some kind of double product on the single product page https://recordit.co/L3cNTr3Yd6
    So, it does not work. It does not display recently viewed products if you are not logged in.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 11:25

    Hello,

    Issue caused by title of the widget area that you created https://prnt.sc/1wu1dqd It’s not allowed to use [ and \ there. Provide us with FTP access to remove that sidebar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 11:15

    Hello,

    I don’t see mentioned issue while checking your site https://recordit.co/6iXKUjUT28

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 11:04

    Hello,

    Go to Theme Options > Header builder > Search > change the placeholder and tags there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 10:53

    Hello,

    1) Do you mean İndirim %26 instead of İndirim 26% ? We don’t have such option, unfortunately. It’s possible by additional customization only.

    2) If you choose the Primary category in the product settings https://prnt.sc/1wty492 and it will be displayed there instead of all the categories.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2021 at 10:31

    Hello,

    We have added config file to your child theme. Translate mentioned strings https://prnt.sc/1wtvls4

    Regards

  • 1 2 3 150 151 152 1,012 1,013 1,014
    Viewing 4,530 results - 4,501 through 4,530 (of 30,391 total)
Viewing 30 posts - 4,501 through 4,530 (of 30,391 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.