When access wp-admin/customize.php got error message

This topic has 5 replies, 2 voices, and was last updated 2 years, 5 months ago ago by abdigitalro

  • Avatar: abdigitalro
    abdigitalro
    Participant
    October 19, 2021 at 18:11

    Tried by disabling all the plugins and enable first xstore core but still haven’t fixed it.
    There has been a critical error on this website. Please check your site admin email inbox for instructions. – but I don’t get anything by email.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2021 at 11:25

    Hello,

    Issue caused by title of the widget area that you created https://prnt.sc/1wu1dqd It’s not allowed to use [ and \ there. Provide us with FTP access to remove that sidebar.

    Regards

    Avatar: abdigitalro
    abdigitalro
    Participant
    October 20, 2021 at 14:17

    Hello,
    Thank you for checking.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2021 at 14:48

    Hello,

    Check now, please. Please, don’t use any special symbols in the custom widget area title.

    Regards

    Avatar: abdigitalro
    abdigitalro
    Participant
    October 20, 2021 at 16:25

    Thank you so much.
    It’s working.

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