Hello,
I don’t see double message https://prnt.sc/219bwco
Could you, please, describe your actions step by step or better provide video on how you get the error?
Also, do you have double messages if you enable Storefront default theme?
Regards
Hello,
I don’t see double message https://prnt.sc/219bwco
Could you, please, describe your actions step by step or better provide video on how you get the error?
Also, do you have double messages if you enable Storefront default theme?
Regards
Hello,
We are able to help you only with the header created XStore header builder. If you created header using Elemetor Pro you need to contact Elementor Pro plugin support to get help with their settings. We can do nothing with that.
Regards
Hello,
Do you use cache plugin? Which one? Provide us with WP Dashboard access, please, to check the cache plugin settings you use.
Regards
Hello,
Checkout is the default WooCommerce option, our theme does not have any special options for this. Additional PHP customization is outside the scope of our support, unfortunately https://themeforest.net/page/item_support_policy
So, try WooCommerce Snippet https://woocommerce.com/document/change-the-default-state-and-country-on-the-checkout/ and contact WooCommerce support if that does not help https://wordpress.org/support/plugin/woocommerce/
Regards
Hello,
1) Please, read here what WordPress child theme is https://developer.wordpress.org/themes/advanced-topics/child-themes/ Because I assume that you don’t clearly understand what is that and mistakenly relate all the issues you have with the child theme.
To change the title just go to Pages > edit Frontpage and rename that. At this moment title of the home page is “Home Jewellery”, so that’s why you see that.
2) Are you talking about filters area https://prnt.sc/219ab7z and large product https://prnt.sc/219ad9q ? We don’t have exactly the same options. So, to implement that you need additional customization.
Regards
Hello,
We don’t have the option to show variation swatches on hover. You can only disable them on shop page and use for the single product only. Go to Theme Options > WooCommerce > Shop elements > Variation swatches > change Swatch Position and choose Disable.
Regards
Hello,
I don’t understand your question. Yout set default variation for the variable product. That’s why Add to cart button appears instead of the Select options. If you don’t choose any option or clear your selection then the Select option button appears. You can translate the text using XStore core translation files.
What’s wrong with that?
Regards
Hello,
To make the add to cart button full width
@media (max-width: 767px){
.stretch-add-to-cart-button .single_add_to_cart_button{
width: 100%;
}
}
Regards
Hello,
Create a staging site and update the theme there, please. Provide us with WP Dashboard and FTP access to the staging site to check the mentioned issue and help you.
We did not get reports about issues with the sliders from other users, so we need to check the site with the problem.
Regards
Hello,
Provide us with WP Dashboard and FTP access. We’ll try to help you.
Regards
Hello,
Add the below code instead of that one
div.product-information-inner, .product_meta>div, .product_meta>span, .product-share,
.product-content .woocommerce-variation-add-to-cart {
display:flex;
align-items: center;
justify-content: center;
text-align: center;
}
.product-info-wrapper form.cart table.variations td.label,
.product-information form.cart table.variations td.label,
.product-summary-center form.cart table.variations td.label, .product-information form.cart table.variations td.value {
text-align: center;
}
.single-product .product-information-inner a.reset_variations {
display: block;
}
Regards
Hello,
Multifilters only apply on product attributes, not categories or tags because these are links. Correct?
Yes.
You may look for third-party filter plugins to implement filters by categories and tags.
Regards
Hello,
Use
.content-product .price {
font-size: 16px;
color: #000;
}
If you don’t have CSS skills to edit styles we would recommend you to go to XStore > Plugin Installer > install Yellow pencil plugin and use that to edit styles according to your needs.
Regards
Hello,
We do understand you but take into account reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. We have a lot of requests from customers, so we can’t answer all the customers immediately.
Regards
Hello,
If you don’t have CSS skills to edit styles we would recommend you to go to XStore > Plugin Installer > install Yellow pencil plugin and use that to edit styles according to your needs.
Regards
Hello,
Please, don’t create multiple topics for the same issue. Answered here https://www.8theme.com/topic/the-admin-side-backend-is-loading-very-slowly-pls-check/#post-310406
Contact plugin author, we can do nothing with the WPBakery speed.
Regards
Hello,
We are sorry but we can’t speed up the WP Dashboard. We are not developers of the WPBakery plugin, so don’t have any ways to improve that.
Regards
Hello,
You can use Custom CSS
.dokan-form-control, input[type=email], input[type=number], input[type=password], input[type=search], input[type=tel], input[type=text], input[type=url], textarea, textarea.form-control, .select2.select2-container--default .select2-selection--single, select {
border-color: #e1e1e1;
}
Regards
Hello,
We are not responsible for the third-party code, sorry, https://themeforest.net/page/item_support_policy
Are you trying to edit PHP files via WP Dashboard? Use FTP for these purposes because in case you make any error you’ll be locked out and won’t be able to change anything back without FTP. So, it would be better to use FTP from start.
Besides, I hope that you make all the changes in the child theme files. Don’t edit any parent theme files because you will lose our changes after the theme update.
Regards
Hello,
Go to Appearance > Menus > edit your menu and disable menu label https://prnt.sc/218p2hk
Can’t log in to your Dashboard using credentials that you provided https://prnt.sc/218p5cr
You can find theme video tutorial here https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
Regards
Hello,
We are not the SEO specialist to consult you with this question. We are theme developers and we are able to help you only with theme settings (enable, disable, change styles etc).
I would recommend you to contact SEO specialist if you need improvements of the SEO side of your site.
Regards
Hello,
Go to Theme Options > Header builder > Multiple headers and remove the home page header that you have https://youtu.be/BpeXfzNwkOc
If you don’t need a separate header for the home page then just remove that. If you need the other header for the home page with the transparent bg and overlap option then remove the additional header, finish the main header and only once it’s ready create the header for the home page (using default header template) and change the bg settings for the home page header and overlap settings.
Regards
Hello,
1) Requires additional addons available only for the owners of the personal license https://prnt.sc/218noll
2) The same – https://prnt.sc/218nskn
3) You can find archive of the slider for import here https://prnt.sc/218nskn
Regards
Hello,
Add the below custom to Theme Options > custom CSS
.et-notify[data-type=success] {
background: #000;
}
Regards
Hello,
You are welcome.
It requires additional PHP and JS customization because we don’t have such option. You can submit customization request here.
Regards
Hello,
Before it was E – https://prnt.sc/213ge0o
Now it’s B – https://prnt.sc/218mjop https://gtmetrix.com/reports/schamzon.com/AYrwGn61/
Regards
Hello,
I checked your site using mobile device and don’t see problem with the mobile menu arrows https://prnt.sc/218k0rb
Could you, please, provide us with the screenshot or video of the issue?
Regards
Hello,
Add the below code to Theme Options > Custom CSS
#sales-booster-popup .heading {
text-overflow: unset;
}
#sales-booster-popup .heading a {
white-space: normal;
}
#sales-booster-popup .read-more {
color: #2390e9;
}
Regards
Hello,
Check the banners now. Do you still want to reduce the height of these banners https://prnt.sc/218hqoa ?
Regards
Hello,
1) It depends on where you want to show that: in the single product sidebar, below the Related products, on the home page. Depending on this you can use either Products widget https://prnt.sc/218avjf or Products element and choose Recently viewed https://prnt.sc/218cein
2) It’s because of the length of the title. Go to Theme Options > WooCommerce > Shop > Product style > change the product title limit to 2 lines.
Regards