Hello,
We asked FTP access too. But we have checked and this is not our theme problem and especially it’s not related with theme update. You can activate any default theme and try to install plugin. You’ll see the same issue. Very likely this is permissions problem. Contact with you hosting provider to sort out.

Regards,
Olga Barlow

Hello,
Sorry for delay in answering.
We would like to help you , but unfortunately we do not understand what may be the reason of this situation on your site.

Regards,
Olga Barlow

Hello,
Sorry, you are right. This is theme bug.
To fix it, please, edit your header.php file. Find and delete following code:

<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = "//connect.facebook.net/uk_UA/all.js#xfbml=1";
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

Sorry for this inconvenience.

Regards,
Olga Barlow

Hello, @FranM,
Thank you for your suggestion. We have taken it into account and we intend to implement such thing shortly.

Regards,
Olga Barlow

Hello, @ertsuke,
If you use WP 3.9.x and WooCommerce 2.1.x then please, follow the instructions and update your theme to version 2.2:
https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade
https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer

Regards,
Olga Barlow

Hello,@mylesnm,
Could you describe in details what problem do you have with theme update? Did you read and follow the documentation https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade ,

Regards,
Olga Barlow

Hello,
Theme version 2.2 includes VC 4.1.2 and you can use this plugin without any troubles.
New version of VC plugin will be produced with the theme update. Or you can buy license key for VC plugin yourself and update it before our new theme release.

Regards,
Olga Barlow

Hello, @Donmiat
Sorry for delay.
Problem with Visual Composer is related to your scripts error in your backend.
That error caused the next error with VС script.
Even if you enable default theme, this issue persists. In addition to VC issue there is problem with switching between Visual editor and Text editor tabs in your WP installation.
So, solve your problem with those scripts and VС problem will be solved too.

Regards,
Olga Barlow

Hello,
Create custom.css file
Enable it in Theme Options > Custom CSS and add following code:

.header-type-3 .logo-with-menu img, .header-type-4 .logo-with-menu img,
.shop_table .product-thumbnail img{
 width: 100%;
}

Regards,
Olga Barlow

Hello,
Yes, it’s possible to change by editing css styles. If you provide admin panel access we’ll help you to do that. You should also create custom.css file available for editing.

Regards,
Olga Barlow

Hello,
We think will be better to continue our conversation through emails. Please, check email which you provided on this forum.

Regards,
Olga Barlow

Hello,
Problem was in share this feature. Anyway we have fixed mobile menu issue. Check now, please.
If you don’t want to see white screen until site loading on mobile devices go to Blanco settings > General > Disable loader icon.

Regards,
Olga Barlow

Hello,
If you want to change portfolio slug you need to edit idstore\framework\portfolio.php , find line 28 $args = array( and add to the list (in line 40 for example) following code:
'rewrite' => array('slug' => 'posts')
After that go to Settings > Permalinks and re-save settings.

Regards,
Olga Barlow

Hello,
Is this code

<?php
$ps_echo = true ;
if ( function_exists( ‘woo_predictive_search_widget’ ) ) woo_predictive_search_widget( $ps_echo );
?>

working fine with default theme?

Regards,
Olga Barlow

Hello,
Unfortunately there is no option to disable Responsive in Blanco theme, so you can do it only manually. Just follow next steps:
1) Open style.css file. Do the copy of this file in case you would like to revert back all changes.
2) Find line /* Media Queries */ and delete all the code below.
3) Open file header.php.
4) Find and comment out line <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"/>
5) Check your site.
We have done it for you. But you should know what changes were made.

Regards,
Olga Barlow