Forum Replies Created

Viewing 30 posts - 121 through 150 (of 173 total)
  • Avatar: Olga777
    Olga777
    Participant
    October 28, 2018 at 22:04

    In Addition to my previous inquiry, how to DISPLAY the available Sizes under the product in the catalogue pages (as it is shown on the demo sites for the therem)?

    Appreciate your help.

    Avatar: Olga777
    Olga777
    Participant
    October 26, 2018 at 20:08

    Hi Olga,

    Thank you for your reply and the suggestion. Do you think the switch to XStore from Blanco would require a lot of customization? Any particular issues / challenges? Anyone who can help us with it?

    Our website funfashion.ca

    Thank you for your help!

    Olga

    Avatar: Olga777
    Olga777
    Participant
    June 23, 2018 at 16:48

    Hello there,

    When should we expect the Blanco theme update to ensure compatibility with the latest Woocommerce?

    Thank you!

    Avatar: Olga777
    Olga777
    Participant
    September 15, 2017 at 16:17

    okay, great. That looks good (so far)! Thank you.

    Avatar: Olga777
    Olga777
    Participant
    September 12, 2017 at 16:05

    Got it. That makes sense. Thank you, again!

    Avatar: Olga777
    Olga777
    Participant
    September 12, 2017 at 15:26
    Avatar: Olga777
    Olga777
    Participant
    September 12, 2017 at 15:26

    Thank you very much, Rose. It looks like it fixed the “Apply Coupon” button, but not “Update Cart” button. See attached.

    Avatar: Olga777
    Olga777
    Participant
    September 12, 2017 at 14:54

    It is iPhone and iPad as well, Safari. Here are the link to the screenshots.

    http://test.olgalishansky.com/wp-content/uploads/2017/09/IMG_1554.jpg

    http://test.olgalishansky.com/wp-content/uploads/2017/09/IMG_0062.jpg
    Hope you can help to fix it.

    Thank you!

    Olga

    Avatar: Olga777
    Olga777
    Participant
    September 11, 2017 at 23:09

    This would apply only to MOBILE.

    Avatar: Olga777
    Olga777
    Participant
    September 11, 2017 at 23:08

    Please let me know if you need any additional information.

    Thank you,

    Olga

    Avatar: Olga777
    Olga777
    Participant
    July 17, 2017 at 14:56

    okay, great! Thank you for the quick fix of this issue! Does the latest update of the theme (as of today) include any other updates? Or only the one we have applied manually? Do I have to update the theme or we already have all updates within existing version? Thank you, again!

    Olga

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 16:50

    Thank you! After new scrip uploaded It looks better! Still checking in other browsers….. Noticed that the site loading a bit slower… Could the change in the script cause it?

    Thank you agaian,

    Olga

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 16:41

    Hi Rose, Sorry I’m not sure how to edit the scripts…. I tried in Text editor, but it did not work properly. Could you please update this file and send me the updated copy? Sorry for the troubles. Thank you!

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 16:33

    Thank you, Rose! Should I change the script first, then check, then try different dimensions settings (if needed)? Or should I try new dimensions first, and then, if needed, update the script?

    Please confirm, Thank you!

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 16:00

    Thank you, Rose, for the quick reply! If possible, please make it a High Priority. Much appreciated!

    Olga

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 15:56

    no changes were done to the files. Only custom footer (as per old install) and custom.css as per your previous recommendations.

    I can access FTP fine

    Please, contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 15:48

    and just to confirm: we have just paid for the extended support, to support your efforts!~ Thank you!

    Olga

    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 15:47

    Confirming FTP access as below.

    Please, contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 15:44

    I have updated password to admin as below

    Please, contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 15:36

    Hi Rose, thank you again! But we are NOT sure what are the “Correct” image size. We have followed the steps provided in this article (you referenced to), and regenerated thumbnails and deleted the old thumbnails… We need your help to sort this out!

    The access details are in the Private Content. Do Not Regenerate all images! If you are making any changes (other than custom.css), please let us know, before making them. Thank you!

    Olga

    Please, contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant
    July 14, 2017 at 15:04

    Hi Rose,

    Thank you again! I have updated to the newest Blanco and woocomerce and noticed that there is a problem with aligning product catalogue images in SAFARI browser (in Chrome they are displayed fine). In SAFARI some of the product images are not in-line (3 in a row), but displayed as a SINGLE image on a separate row (so it would be 2 images on one row, then 1 image of the next row…). Here is the link to the specific page where you can see it – https://www.funfashion.ca/product-category/new-arrivals/ – Can you please help? Much appreciated!

    Also, if there is any specific image sizes (dimensions for settings and regeneration of images) recommendations (catalogue, product, thumbnail images), please let us know. It is quite tricky to determine the consistent sizing for all images, as they have different original sizes.

    Thank you very much for your help!

    Olga

    Avatar: Olga777
    Olga777
    Participant
    July 2, 2017 at 20:50

    Thank you, Rose! Another question: Compatibility with the newest version of woocommerce 3.1 (just released a few days ago)? Should we expect the new version of the theme shortly?

    Thank you again.

    Avatar: Olga777
    Olga777
    Participant
    June 27, 2017 at 19:05

    Hi Rose, thank you once again for getting back to us. We applied the code in our custom.css, but it had NO EFFECT on the issue. The regular prices for Sales items are still not Crossed-out on the Catalogue pages. Please Help!

    Thank you,
    Olga

    Avatar: Olga777
    Olga777
    Participant
    June 26, 2017 at 20:07

    Hi Rose, thank you very much for getting back to us! We are looking into the tutorial you provided to change the image sizes.
    Another problem we experience (as of the update of the theme): in product catalogue for items on SALE, the original price is NOT crossed out (as it was in the previous version), both prices (original and sale price) shown one under another. Is it possible to cross out ORIGINAL price (otherwise it is confusing for the customers) for the products on Sale. Please Help!

    Thank you again,
    Olga

    Avatar: Olga777
    Olga777
    Participant
    June 25, 2017 at 16:05

    Hi Rose, thank you. I have updated the theme and woocommerce to the latest versions, yet now we experience problem with the images (product categories, thumbnails, single products, galleries) – they are cut too large, so it is not possible to see the whole image. Can yu please help? This is a critical issue.

    Thank you

    Avatar: Olga777
    Olga777
    Participant
    June 21, 2017 at 16:10

    Hi there, once again. The link to download the updated theme is not updated https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 – the download is for the OLD theme (3.5.3). Please send us v 3.6 as soon as possible. Thank you.

    Avatar: Olga777
    Olga777
    Participant
    June 20, 2017 at 21:28

    Could you please send me the link to the UPDATED Blanco Theme (v3.6)? That one was still v.3.5.3

    Thank you

    Avatar: Olga777
    Olga777
    Participant
    June 20, 2017 at 21:13

    Thank you for the update. Problem: when I downloaded the new theme, it still shows v 3.5.3 (NOT 3.6) dated July 2016 .zip file. Is this a problem? Please confirm, thank you.

    Avatar: Olga777
    Olga777
    Participant
    June 15, 2017 at 20:40

    Any updates on this? Thank you.

    Avatar: Olga777
    Olga777
    Participant
    June 7, 2017 at 00:58

    When is expected timeframe for the upgrade of Blanco theme to ensure compatibility with the latest Woocommerce?

    Thank you

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Viewing 30 posts - 121 through 150 (of 173 total)
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