Forum Replies Created

Viewing 30 posts - 31 through 60 (of 64 total)
  • Avatar: nixatsnow
    nixatsnow
    Participant
    February 23, 2022 at 12:15

    let us know when we can activate our primary back on. thanks!

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 23, 2022 at 11:15

    it’s deactivated on https://surplusworld.co/ when having issues with the theme, we tried on a different domain and wanted to see if it was the VPS, or the shared hosting or the theme itself.

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 23, 2022 at 02:07

    still issues – https://northbaygaragesale.com/staticblocks/elementor-46702/

    the slider thinks there is a 3rd slide or something else.. it shows blank.. also when trying to click on the right arrow, nothing happens.. doesnt automatically switch slides (autoplay is already on)

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 22, 2022 at 23:13

    still issues – https://northbaygaragesale.com/staticblocks/elementor-46702/

    the slider thinks there is a 3rd slide or something else.. it shows blank.. also when trying to click on the right arrow, nothing happens.. doesnt automatically switch slides (autoplay is already on)

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 22, 2022 at 22:04

    we will do that and let you know.

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 21, 2022 at 20:39

    guys come on.. we are using a platform (theme) you guys built.. its a static block.. used xtheme elementor slider element.

    regardless though.. i dont know what in the world is going on because nothing is working.. the one that was originally placed on there is https://northbaygaragesale.com/staticblocks/elementor-46702/ which is created with text editor in elementor xtheme slider element

    here is another static block that was created (link is still active) https://northbaygaragesale.com/staticblocks/elementor-46755/ and instead of using text editor, we just placed 2 simple png images to scroll.. i mean it’s such a simple thing.. and that also doesnt work.. it scrolls once if that.. and then doesnt scroll both on desktop and mobile whether logged in as admin or not.. doesnt matter if we use different browsers, locations.. whatever options we had, we used it and still no change..we also tried turning it’s options, tried different options, tried different elementor addons with similar slider widgets. no matter what, it doesnt work after couple minutes or a page refresh.

    it is extremely sad that for the first time in 5 years, we had to create a gif so that we could display 2 simple images one after another. which is what is currently on right now.

    please also note – we also tried placing it as a static block shortcode in theme customization>shop>layout etc.. and we also tried placing it by going into the dashboard>pages>shop>edit>choose drop down static block before shop etc..

    at this point this is getting crazy.. having second thoughts about all these conflicts with such a simple thing.

    please advise what the cause of this because not one single widget acts right

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 21, 2022 at 08:58
    Avatar: nixatsnow
    nixatsnow
    Participant
    February 14, 2022 at 13:57

    GREAT!

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 14, 2022 at 13:25

    ?

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 14, 2022 at 13:24

    Hi, are there any updates on this issue? we still havent received anything.

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 14, 2022 at 11:57

    main categories to show product count and sub categories to not show product count.. see screenshot –> how to get it to show like this: https://prnt.sc/26vjm7y

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 14, 2022 at 10:21

    Awesome. thanks!

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 14, 2022 at 08:02

    Hi, thanks so how come it can show all or 1 but not 2? or 3?

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:52

    oh ok. thx!

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:51

    so should we use xstore provided AMP from the plugin installer? or the wordpress repository provided AMP?

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:49

    it’s because we are having to re-import categories for all 10,000+ items all over again.. we had spent an entire day on imports… issue had occured when the cloudflare and wp rocket was active and currently they are both off and inactive as we are still in the process of importing categories.

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:36

    that’s fine. we have the original result-count.php which displayed the following:

    <?php
    
    /**
    
     * Result Count
    
     *
    
     * Shows text: Showing x - x of x results.
    
     *
    
     * This template can be overridden by copying it to yourtheme/woocommerce/loop/result-count.php.
    
     *
    
     * HOWEVER, on occasion WooCommerce will need to update template files and you
    
     * (the theme developer) will need to copy the new files to your theme to
    
     * maintain compatibility. We try to do this as little as possible, but it does
    
     * happen. When this occurs the version of the template file will be bumped and
    
     * the readme will list any important changes.
    
     *
    
     * @see 	    https://docs.woocommerce.com/document/template-structure/
    
     * @author 		WooThemes
    
     * @package 	WooCommerce/Templates
    
     * @version     3.7.0
    
     */
    
    if ( ! defined( 'ABSPATH' ) ) {
    
    	exit;
    
    }
    
    ?>
    
    

    so thats what we did.

    now, how can the woocommerce’s result-count.php below can be integrated into the child theme?

    <?php
    /**
     * Result Count
     *
     * Shows text: Showing x - x of x results.
     *
     * This template can be overridden by copying it to yourtheme/woocommerce/loop/result-count.php.
     *
     * HOWEVER, on occasion WooCommerce will need to update template files and you
     * (the theme developer) will need to copy the new files to your theme to
     * maintain compatibility. We try to do this as little as possible, but it does
     * happen. When this occurs the version of the template file will be bumped and
     * the readme will list any important changes.
     *
     * @see         https://docs.woocommerce.com/document/template-structure/
     * @package     WooCommerce\Templates
     * @version     3.7.0
     */
    
    if ( ! defined( 'ABSPATH' ) ) {
    	exit;
    }
    ?>
    <p class="woocommerce-result-count">
    	<?php
    	// phpcs:disable WordPress.Security
    	if ( 1 === intval( $total ) ) {
    		_e( 'Showing the single result', 'woocommerce' );
    	} elseif ( $total <= $per_page || -1 === $per_page ) {
    		/* translators: %d: total results */
    		printf( _n( 'Showing all %d result', 'Showing all %d results', $total, 'woocommerce' ), $total );
    	} else {
    		$first = ( $per_page * $current ) - $per_page + 1;
    		$last  = min( $total, $per_page * $current );
    		/* translators: 1: first result 2: last result 3: total results */
    		printf( _nx( 'Showing %1$d&ndash;%2$d of %3$d result', 'Showing %1$d&ndash;%2$d of %3$d results', $total, 'with first and last result', 'woocommerce' ), $first, $last, $total );
    	}
    	// phpcs:enable WordPress.Security
    	?>
    </p>
    
    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:27
    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:24

    Not sure how we can replicate an error that was logged by an entire system that has hundreds of moving parts.. https://prnt.sc/26nu3oe

    that’s why it’s an error log.. that points to the directory and the file and the line where the problem keeps occuring…. you guys are the makers of the above said theme where the error happened (

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:20

    Option for mobile content optimization https://prnt.sc/26nu0du was already off.

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 11:22

    Hi, we’ve received a response on post-315989 from your support hours ago and have not yet received any responses on several other items that was submitted yesterday morning at the same time.. pls advise!

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 11:20

    Hi, we’ve received a response on post-315989 from your support hours ago and have not yet received any responses on several other items that was submitted yesterday morning at the same time.. pls advise!

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 11:20

    Hi, we’ve received a response on post-315989 from your support hours ago and have not yet received any responses on several other items that was submitted yesterday morning at the same time.. pls advise!

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 11:20

    Hi, we’ve received a response on post-315989 from your support hours ago and have not yet received any responses on several other items that was submitted yesterday morning at the same time.. pls advise!

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 2, 2022 at 23:25

    Here is another recording from a different device as the actual issue keeps hapening AFTER the css and javascript completely loads and is not deffered.

    https://share.icloud.com/photos/08507_59UyUFnA4y_8dudO4KA

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 2, 2022 at 19:22

    ?

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 1, 2022 at 14:51

    Hi, the proper directory was not specified within our WHM as well as the cPanel, therefore it was rejecting any incoming.. updated the private content area with new credentials. please try again and it should work. just tested on our end with filezilla and it connected.

    Please contact administrator
    for this information.
    Avatar: nixatsnow
    nixatsnow
    Participant
    February 1, 2022 at 14:36

    thanks! – so should i turn off the lazy loading on WP Rocket then? or keep both lazy loading settings turned on with both wp rocket and theme speed optimization ?

    Avatar: nixatsnow
    nixatsnow
    Participant
    January 31, 2022 at 21:30

    I’ve pasted the ftp details in the private area

    Please contact administrator
    for this information.
    Avatar: nixatsnow
    nixatsnow
    Participant
    January 31, 2022 at 21:10

    I have already explained in the original submitted ticket. It’s SLOWW.. slower than before. Significantly. When the site address is typed into a browser, it’s literally 4 – 7 seconds before the images appear. What are the optimal settings (what needs to be on and what needs to be turned off) under the performance section of the theme for a site that is utilizing cloudflare?

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Viewing 30 posts - 31 through 60 (of 64 total)
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