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Viewing 30 posts - 1 through 30 (of 67 total)
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  • Avatar: mabellek
    mabellek
    Participant

    one thing i didn’t check is without the childtheme
    the problem was with my script in the child theme.

    Thank you for your support!

    #166352 Copied In reply to: after applying coupon in checkout – not showing in the summary
    Avatar: mabellek
    mabellek
    Participant

    Hi,

    I put your IP in white list

    please check the ftp connection

    Amir

    #166199 Copied In reply to: after applying coupon in checkout – not showing in the summary
    Avatar: mabellek
    mabellek
    Participant

    thanks,

    i might need to give you a white pass,

    so if you are being block from the ftp please send me you IP

    becouse our server is blocking logins outside of israel

    Please, contact administrator
    for this information.
    #166137 Copied In reply to: after applying coupon in checkout – not showing in the summary
    Avatar: mabellek
    mabellek
    Participant

    i am sorry Rose, it’s look like you are saving time from giving proper support.

    can i talk with an expert or a manager? i have no time to talk with someone who doesn’t pay attentions to what i am writing.

    i already mention in my first message that:

    i have try to debug it in many ways:

    1) try it on generic theme – twentytwelve – and the coupon work fine in checkout page. you see right away in summary the coupon name and amout of discount

    2) turn to the server to see if there is a problem or for some reason the server is blocking the request and there is no problem or blocking. they even try it on apache server.

    that is why i guess it is a theme issue.

    #166091 Copied In reply to: after applying coupon in checkout – not showing in the summary
    Avatar: mabellek
    mabellek
    Participant

    hI Rose,

    please read carefully a look carefully, to save precious time.

    you present me how the coupon ajax works on cart page but i was complaining about the the coupon form on checkout page.

    i add my text again “there seems to be a problem in the coupon form ajax on checkout page with your theme.

    when applying a coupon on checkout the the coupon doesnot appear in the totals / summary

    right away afer applying and sometimes you get 403 error in the console.”

    here is a video to demonstrate the issue

    https://drive.google.com/file/d/0B5DyXa_iW_oxajdJNEstV01uTWs/view

    Amir

    #166051 Copied In reply to: after applying coupon in checkout – not showing in the summary
    Avatar: mabellek
    mabellek
    Participant

    Hi,

    no it did not,

    i need to refresh to see that the coupon loaded to checkout

    Amir

    #165842 Copied In reply to: after applying coupon in checkout – not showing in the summary
    Avatar: mabellek
    mabellek
    Participant

    Hi

    Usually the way I update the theme is by deleting the woopress theme (parent theme) and the uploading the new theme and activating the chid theme again. In this case I would lose the he_IL files wouldnt I ?
    Could you recommend a better practise ?

    Thanks

    #135294 Copied In reply to: Child theme translation file file not working
    Avatar: mabellek
    mabellek
    Participant

    Hi

    with this solution what will happen everytime I update the theme ?

    And also will the wp-config.php change when I update wordpress ?
    thanks

    #135230 Copied In reply to: Child theme translation file file not working
    Avatar: mabellek
    mabellek
    Participant

    Hi

    I have deactivated and deleted loco-translate
    opened default.po file from theme package
    opened in po-edit
    fixed language to hebrew
    translated the strings mentioned above
    cart/ cart subtotal/ logout/ my account
    saved changes
    saved as default-he_IL.po & default-he_IL.mo
    uploaded to themes/woopress-child/languages

    still no results

    please help

    #135210 Copied In reply to: Child theme translation file file not working
    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    I am now working on production site and not staging. So I still cant find the string “sign in” for woopress domain in string translation but I have already made many changes and translations which I would lose if I copy staging to live site.

    The credentials above should also give you access to the live site at mabellek.com

    thanks

    #133208 Copied In reply to: translation interaction with theme after WPML updates
    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    I cannot same to replicate the search results you sent in the screen shot.

    The string sign does appear under the woopress domain.

    I have just scanned the theme for strings in the localization and still the search does not bring up the string sign under the woopress domain so i cannot translate this string

    https://postimg.org/image/dxewr9lvl/

    #133076 Copied In reply to: translation interaction with theme after WPML updates
    Avatar: mabellek
    mabellek
    Participant

    I forgot to mention in the 2 messages above that this is a new issue since the theme update i did a few days ago

    #132959 Copied In reply to: safari mobile credit card iframe problem
    Avatar: mabellek
    mabellek
    Participant

    Hi

    I just want to say that the above issue is very urgent since our advertising focus is on mobile devices and customers using Iphones coming from facebook adds are directed to the site automatically via safari.

    Thanks

    #132956 Copied In reply to: safari mobile credit card iframe problem
    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    The issue occured in the last wpml plugins updates.

    Before the updates the strings appeared translated properly in the website. This while only the the “default” domain strings were translated in WPML string translation.
    So if prior to updates the strings were translated without translating the “woopress” domain why would i need to do that now ? and also if i did that would the translation not disappear everytime i updated the theme?
    also if you surf to mabellek.com as not logged in you will see the the string “sign in”
    when searching for this string in The wpml string translation plugin all the results appear translated and the “woopress” domain does not appear.

    thanks

    Thanks

    #132845 Copied In reply to: translation interaction with theme after WPML updates
    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    I am using the child theme which appears as default and not as woopress domain

    thanks

    #132711 Copied In reply to: translation interaction with theme after WPML updates
    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    thanks for the solution.

    I still have a problem with the Nav menu in sticky header.

    on some pages for example single product page the sticky header while scrolling reverses the display. When scrolling the logo jumps to the left and cart icon to the right.

    https://www.mabellek.com/shop/%D7%92%D7%91%D7%A8%D7%99%D7%9D/surrounded-by-phonies-4/
    please assist

    thanks

    #121563 Copied In reply to: Sticky header display problems
    Avatar: mabellek
    mabellek
    Participant

    Hi Jack

    Thanks for the quick response.

    I inserted the the code you gave above beginning with “.rtl” into the desktop custom css section . It did nor work.

    I then removed it from there and put it into the rtl.css file without the “.rtl” at the beginning this worked properly
    thanks.

    So it is only applied via the rtl.css file. If i want to apply it to certain screen widths what would i need to add before this code within the rtl.css file ?

    .et-search-trigger form {
    position: fixed !important;
    top: 62px !important;
    right: 65%!important;
    }

    thanks

    #117316 Copied In reply to: Css bug when hovering over cart Icon in Translated site RTL
    Avatar: mabellek
    mabellek
    Participant

    Hi Jack the scrolling issue was solved but the LTR css rule you apllied seems to have affected the direction of all the elemnts for the product. Which in hebrew should be RTL and float:right

    I have opened a ticket for this starting with #117039 so please make sure both issues/tickets are dealt with simaltenously without conflict

    thanks

    #117042 Copied In reply to: product page in Rtl changing with scroll
    Avatar: mabellek
    mabellek
    Participant

    Hi

    I am writing before recieving your response please read above in thread.

    I see that in another support ticket Jack added some LTR css rules in order to solve an issue that I had before which can be seen in thread starting with #116321

    Perhaps that code is causing the issue.

    thanks

    #117041 Copied In reply to: Rtl not applied to page products text elements
    Avatar: mabellek
    mabellek
    Participant

    Hi

    Seems the issue is resolved

    thanks

    #117040 Copied In reply to: product page in Rtl changing with scroll
    Avatar: mabellek
    mabellek
    Participant

    Hi

    Eva its seems ok now. perhaps the theme update solved the issue.

    thanks

    #117028 Copied In reply to: Static Block Footer WPML Rtl.css Issue
    Avatar: mabellek
    mabellek
    Participant

    Hi

    Eva

    The rtl.css is affecting the whole hebrew site except for the static block.

    I need to be able to apply styles to the static block in the footer and any other static block that I wish to create via the RTL.CSS file so that they are aplied only when the hebrew version of the site is loaded.

    Please, contact administrator
    for this information.
    #116821 Copied Theme version: 2.8 WooCommerce version: 2.52 In reply to: Static Block Footer WPML Rtl.css Issue
    Avatar: mabellek
    mabellek
    Participant

    Hi Jack

    I see you tried to fix the static block so it looks good in hebrew rtl also.

    But The solution I need is for the rtl.css file to affect the static block as it effects the rest of the body of the pages.

    I need to be able to make changes and via the rtl.css beacuse that file is loaded when i change languages. Thats the reason why it works for the rest of the website,. Please correct me if im wrong.

    And please help me to understand how to cause the rtl.css to effect the staic block.
    Thanks

    #116705 Copied In reply to: Static Block Footer WPML Rtl.css Issue
    Avatar: mabellek
    mabellek
    Participant

    Hi Robert this seemed to work

    I am waiting for a reply on #116320

    Can you please take a look ?

    thanks

    #116466 Copied In reply to: Stock 0 in translated product
    Avatar: mabellek
    mabellek
    Participant

    Hi

    after updating theme and plugins
    I am not sure what has changed after but now stock appears ok in hebrew products if I re-update them in wpml only After adding any hebrew product to cart And clicking checkout It tells me there are no products in my cart.

    https://www.mabellek.com/shop/men-he/this-shit-legit-2/

    thanks

    #116338 Copied In reply to: Stock 0 in translated product
    Avatar: mabellek
    mabellek
    Participant

    Hi

    I have changed default language to hebrew

    The scrolling issue still exists on my wide screeen but not on regular screen

    Also In shop category pages in English version there are some css issues with the wishlist/quickview element and the Image elements have a color on one side

    Thanks

    #116337 Copied In reply to: product page in Rtl changing with scroll
    Avatar: mabellek
    mabellek
    Participant

    Hi Have changed default language to hebrew.

    English Version Stil has footer issue I mentioned above in the thread

    Thanks

    #116336 Copied In reply to: Static Block Footer WPML Rtl.css Issue
    Avatar: mabellek
    mabellek
    Participant

    Hi

    Sorry about that. deleted it. here you go

    https://www.mabellek.com/he/shop/%D7%92%D7%91%D7%A8%D7%99%D7%9D/but-first-espressoo/

    I just saw on this page that woopress is not among the themes that WPML call compatible although legenda and royal are there. Is it possible that woopress theme is not completely compatible with WPML ??
    https://wpml.org/he/%D7%AA%D7%99%D7%A2%D7%95%D7%93/%D7%AA%D7%90%D7%99%D7%9E%D7%95%D7%AA-%D7%A2%D7%A8%D7%9B%D7%95%D7%AA-%D7%A2%D7%99%D7%A6%D7%95%D7%91/

    #114461 Copied In reply to: Owl Carousel RTL
    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    there is a server 500 error

    as admin

    if you go to products> and then click on all languages you will get server 500 error.

    also since activation of the wpml plugin the website is much slower.

    I am wondering what is causing this.

    #114411 Copied In reply to: Wpml problems
    Avatar: mabellek
    mabellek
    Participant

    Hi

    you recently helped with the string translation plugin component.
    now the wpml plugin is installed and activated but there are some problems.

    whenever i choose to edit a product I am taken to translation editting window.
    see here http://postimg.org/image/3p479ea27/
    I cannot access the regular edit mode. Also when I click to edit with visual composer it does not load. As if there is some memory issue.
    Yesterday this did not happen

    thanks
    ***************************************************************
    I have given you all credentials in other ticket

    #114226 Copied In reply to: Wpml problems
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