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Viewing 30 posts - 31 through 60 (of 67 total)
  • Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    Its now uploaded but not installed.

    Avatar: mabellek
    mabellek
    Participant

    credentials up in string

    you will see the string transalation plugin is uploaded already but not activated. If you activate it the site will crash and you will need to restore the last back point.
    giving details below

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Hi

    credentials below both

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Hi

    The website is live so it deactivated there

    but on the staging site https://mabellek.staging.wpengine.com/shop/men/this-shit-legit-men-crew-t-shirt/

    When the paypal express checkout is activated suddenly its NOT POSSIBLE to add to cart or to choose size

    screen shot : http://postimg.org/image/p8xybpw7l/

    Avatar: mabellek
    mabellek
    Participant

    Hi

    the file default.custom.css in the parent theme is empty of code.

    I have been working on the website for few months .

    For CSS I have made changes to style.css file in the child theme and to the custom css VIA THEME OTIONS wherever I needed styling for differnet screen sizes.

    This was working and also the changes in the file previously made are taking effect as you have shown.

    THE PROBLEM is that recently the changes I add are not taking effect.

    http://postimg.org/image/qtogopjnf/

    http://postimg.org/image/83ac9dsyt/

    http://postimg.org/image/8nkejkssb/

    Please help to find out what is causing the Issue

    thanks

    Avatar: mabellek
    mabellek
    Participant

    here below

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Did you de activate it ?

    For what reason ?

    Avatar: mabellek
    mabellek
    Participant

    i need it so that the changes that I apply in the theme options custom css for responsiveness on different screens take effect.

    Right now I need to make changes.

    The problem is that even when it is enabled in theme options the file still doesnt work because the changes that I made ARE NOT TAKING EFFECT.

    Avatar: mabellek
    mabellek
    Participant

    Why have you disabled it ?

    I have now enabled it and still it doesnt work

    Avatar: mabellek
    mabellek
    Participant

    Why have you disabled it ?

    Avatar: mabellek
    mabellek
    Participant

    Hello
    In regards to adding product to wishlist for NON REGISTERED USERS
    After clearing all caches and browser history
    I have tried on my PC
    My Friend has tried on his pc browsing from the USA.
    I have tried on a PC that has never visited the site before.
    I have also tried Mozilla Firefox and the problem is the same.

    I am using Updated chrome browser and so were the other machines.

    I am not sure how you guys are able to add to the wishlist but the FACT IS IT DOESNT WORK FOR ME OR ANYONE ELSE I KNOW WHO TRIED.

    The website is live. ITS A SERIOUS ISSUE
    I need you to help me and find out why its not working and not for you to show me how it works on your side.

    PlEASE SOLVE THIS URGENTLY

    http://postimg.org/image/m548o9ci9/

    http://postimg.org/image/hhy6mhp5d/

    Avatar: mabellek
    mabellek
    Participant

    Hello
    In regards to adding product to wishlist for NON REGISTERED USERS
    After clearing all caches and browser history
    I have tried on my PC
    My Friend has tried on his pc browsing from the USA.
    I have tried on a PC that has never visited the site before.
    I have also tried Mozilla Firefox and the problem is the same.

    I am using Updated chrome browser and so were the other machines.

    I am not sure how you guys are able to add to the wishlist but the FACT IS IT DOESNT WORK FOR ME OR ANYONE ELSE I KNOW WHO TRIED.

    The website is live. ITS A SERIOUS ISSUE
    I need you to help me and find out why its not working and not for you to show me how it works on your side.

    PlEASE SOLVE THIS URGENTLY

    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    I have cleared all caches and browser history. Still unable to see wishlist.

    This also happened on 2 other seperate machines.

    Not sure how you are able to see it properly.

    Our shop was launched a few days ago and this is a VERY serious issue.

    You have credentials. Please assist urgently

    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    Are you going to install us the premium or fix the bug ?

    Thanks

    see below for details

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    here are the details below

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    Please read carefully

    I think you have confused some of the issues.

    This whole thread and I think also other tickets exist . And still the Issues persist.

    there are currently 3 issues.

    1. On some screens the closing X icon in the quickview does not appeaer

    2.When entering quickview only VIA RELATED PRODUCTS : after choosing size the add to cart button disappears.

    ISSUE # 1

    My one pc screen also shows the issue for certain products only. Example the product angle dust in mens category after clicking quickview the closing X disappears but with other products it works fine
    EXAMPLE
    http://postimg.org/image/dcjp0hwhl/

    Here im adding another screenshot of the issue from my friends machine . On that machine none of the products in quickview have the X for closing

    EXAMPLE

    http://postimg.org/image/m5uh6d4vn/

    ISSUE # 2

    Go to any product and then in related products click the quickview. You can see the add to cart button displays. now choose a size and try to add to cart. The button disappears

    Issue # 3

    I still have the problem with the quickview text jumping down on one of my screens

    EXAMPLE
    http://postimg.org/image/k1rxts3pz/

    please address these 3 issues seperately.

    All caches have been cleared

    Thanks

    looking forward to having this resolved

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Hi

    There is another problem with the quickview

    whenever opening quick view VIA related products . after choosing size the add to cart button disappears

    this is in addition to the the issue above/ so there are still 2 problems.

    thanks

    Avatar: mabellek
    mabellek
    Participant

    Hi

    Eva

    This worked for the text at the bottom but the closing arrow issue is still the same

    kindly assist

    tnx

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    I have removed that piece of code.

    It seems to work properly

    only on smaller desktop screens the quick view link moves down and almost diassappears and also the X button for closing jumps up out of the screen

    attached screen shots.

    http://postimg.org/image/o1vv8ea7z/ quickview down

    http://postimg.org/image/6e5z1e5ul/ close button

    Avatar: mabellek
    mabellek
    Participant

    Look on the rest of the pages in the website. (the problem is in about us page)

    the subscription box appears properly on the left of the top bar and on the right you can see heart icon and my account login links…

    thanks

    Avatar: mabellek
    mabellek
    Participant

    Hi Eva

    I have updated all plugins and updated the theme and woocommerce according to the steps you provided above.

    Still the quickview opens up huge and sometimes without the x button to close the window.

    please asssist

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Hi

    To what size should I change them. My pics are about 1 * 1.49 proportion

    Avatar: mabellek
    mabellek
    Participant

    hi

    here in private

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Hi Robert

    thanks for the reply

    What I mean is for the header to be full screen meaning the logo sticks to the left of screen and the cart to the right abd the menu in between

    Avatar: mabellek
    mabellek
    Participant
    Avatar: mabellek
    mabellek
    Participant

    thanks this worked

    Avatar: mabellek
    mabellek
    Participant

    Hi Rob

    doesnt seem to work for me.

    did what you asked

    Avatar: mabellek
    mabellek
    Participant

    here

    Please, contact administrator
    for this information.
    Avatar: mabellek
    mabellek
    Participant

    Hi

    I supplied previously credentials.

    did you get them ?

    Avatar: mabellek
    mabellek
    Participant

    Once I do this to which foler to I Upload it.
    If I copy to same folder the issue wil return everytime I update the theme.

    I am not mistaken. Should i just put the file in the child-theme folder ?

    thanks

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Viewing 30 posts - 31 through 60 (of 67 total)