Wpml problems - by mabellek - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: mabellek
    mabellek
    Participant
    February 22, 2016 at 15:29

    Hi

    you recently helped with the string translation plugin component.
    now the wpml plugin is installed and activated but there are some problems.

    whenever i choose to edit a product I am taken to translation editting window.
    see here http://postimg.org/image/3p479ea27/
    I cannot access the regular edit mode. Also when I click to edit with visual composer it does not load. As if there is some memory issue.
    Yesterday this did not happen

    thanks

    4 Answers
    Avatar: mabellek
    mabellek
    Participant
    February 22, 2016 at 15:30

    Hi

    you recently helped with the string translation plugin component.
    now the wpml plugin is installed and activated but there are some problems.

    whenever i choose to edit a product I am taken to translation editting window.
    see here http://postimg.org/image/3p479ea27/
    I cannot access the regular edit mode. Also when I click to edit with visual composer it does not load. As if there is some memory issue.
    Yesterday this did not happen

    thanks
    ***************************************************************
    I have given you all credentials in other ticket

    Avatar: Eva
    Eva Kemp
    Support staff
    February 22, 2016 at 18:52

    Hello,

    Go to WPML > Woocommerce Multilingual > General Settings tab > Product Translation Interface > tick “Go to the native WooCommerce product editing screen”.
    As I see VC editor is loading:
    http://storage3.static.itmages.com/i/16/0222/h_1456163557_5318050_19dbd12640.png
    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: mabellek
    mabellek
    Participant
    February 23, 2016 at 15:10

    Hi Eva

    there is a server 500 error

    as admin

    if you go to products> and then click on all languages you will get server 500 error.

    also since activation of the wpml plugin the website is much slower.

    I am wondering what is causing this.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 23, 2016 at 18:10

    Hello,

    Try to increase memory_limit value.
    Contact your hosting provider support regarding this query.

    Regards,
    Eva Kemp.

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