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Viewing 15 posts - 1 through 15 (of 15 total)
  • Avatar: lance
    lance
    Participant

    Thanks for the reply.
    My apologies it is not Internet Explorer. It is now called Microsoft Edge that the drop down menu is not working on any of the single product pages and also the product description tabs below the main image also not working properly.

    #113462 Copied In reply to: Shop top dropdown menu and grid etc layout don't work
    Avatar: lance
    lance
    Participant

    Hi there,

    I have noticed that my menu does not drop down on the single product pages. It does work on category pages and on the homepage.
    I have pasted in Private Content an example of the page that the menu is not working in Internet Explorer but it is working in Chrome

    Please, contact administrator
    for this information.
    #113390 Copied Theme version: latest WooCommerce version: latest In reply to: Shop top dropdown menu and grid etc layout don't work
    Avatar: lance
    lance
    Participant

    Hi Eva,

    Do you have any info on this above please? I am still receiving messages from customers using Internet Explorer that the page ‘hangs’ and does not move forward when they are clicking place order.

    #78160 Copied In reply to: Payment method and place order button appears twice on checkout page
    Avatar: lance
    lance
    Participant

    Hi Eva

    It is apparently only happening in Internet Explorer. I did try myself in Internet Explorer and and I placed an order 3 times on each site. Only once out of 3 times it did hang when I clicked “place order” with the credit card payment option

    #76336 Copied In reply to: Payment method and place order button appears twice on checkout page
    Avatar: lance
    lance
    Participant

    Hi Eva

    I have had quite a few customers mention that the page just “hangs” when clicking the “place order” button on the checkout page. Please could you check this for me on my two sites.

    Please, contact administrator
    for this information.
    #76292 Copied Theme version: Legend latest In reply to: Payment method and place order button appears twice on checkout page
    Avatar: lance
    lance
    Participant

    Thanks Eva,

    I see the one website is working now.
    I have put my ftp details for the second website giving the same problem

    Please, contact administrator
    for this information.
    #63975 Copied Theme version: Legenda In reply to: Contact form in contact page don't work
    Avatar: lance
    lance
    Participant

    Hi Eva

    I have noticed my theme is doing the same thing and contact form isnt working. Keeps displaying “undefined”.
    Please see my FTP details in private content.

    Please, contact administrator
    for this information.
    #63507 Copied Theme version: Legenda In reply to: Contact form in contact page don't work
    Avatar: lance
    lance
    Participant

    Hi Eva

    I have since discovered on woocommerce forums that this is in fact a problem with Woocommerce since their update to 2.3.6. I have reverted back to woocommerce 2.3.5 and it seems fine again.

    #49862 Copied In reply to: Problems after update
    Avatar: lance
    lance
    Participant

    Dear Eva

    I have noted an error in Internet Explorer on my websites. The Provinces on the checkout page do not close the dropdown box after selecting the province. The box of provinces is also displaying floating on the top left corner of the page. I have included the website addresses and ftp details in private content

    Please, contact administrator
    for this information.
    #49840 Copied In reply to: Problems after update
    Avatar: lance
    lance
    Participant

    Dear Eva,

    Thank you I see it is working now. Is it possible pelase to put the heading “Payment Method” above the payment methods as before?
    Also, I have another site that needs fixing please. I have sent FTP details in private content.

    Please, contact administrator
    for this information.
    #45367 Copied In reply to: Two place order buttons o checkout page
    Avatar: lance
    lance
    Participant

    Hi Eva

    I received the notification that the updated theme was available on Themeforest earlier. I downloaded and performed the update and the second “place order” button is now gone on the checkout page. The other issue however is that the cart total does not change dynamically anymore depending on which postage / courier option the customer selects. It remains on the same value regardless of the different postage costs selected. Instead, the payment option radio buttons seem to disappear for a moment when selecting the different postage / courier methods.

    Regards
    Lance

    #45095 Copied Theme version: 2.6 update WooCommerce version: 2.3.5 In reply to: Two place order buttons o checkout page
    Avatar: lance
    lance
    Participant

    Thanks Eva,

    I have just sent it.

    Please, contact administrator
    for this information.
    #42782 Copied In reply to: Two place order buttons o checkout page
    Avatar: lance
    lance
    Participant

    I did this and removed the review-order.php file in the directory wp-content/themes/legenda/woocommerce/checkout and now the payment options and the “Place Order” button have both disappeared

    #42619 Copied In reply to: Two place order buttons o checkout page
    Avatar: lance
    lance
    Participant

    Sorry – forgot to mention in my post above that the total on the checkout page does not change dynamically with the different selection of postage/delivery method costs now either. Is this and the double ”place order” buttons something that is being worked on urgently as a bug since the update?

    #42580 Copied In reply to: Two place order buttons o checkout page
    Avatar: lance
    lance
    Participant

    My site is doing the same thing with a small “place order” button just below the payment method and then again the big coloured “place order” button below the order total on the checkout page.

    #42489 Copied In reply to: Two place order buttons o checkout page
Viewing 15 posts - 1 through 15 (of 15 total)