Shop top dropdown menu and grid etc layout don't work

This topic has 6 replies, 4 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: dave8
    dave8
    Participant
    February 11, 2016 at 22:08

    The dropdown menu and select between a grid and list dont work at the top of the shop and product category pages – please help fix it.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 12, 2016 at 11:07

    Hello,

    Please add this code in custom.css file:

    .product-loop {
        position: inherit;
    }

    How to create custom.css you can watch in this tutorial

    Best regards,
    Jack Richardson.

    Avatar: lance
    lance
    Participant
    February 17, 2016 at 08:03

    Hi there,

    I have noticed that my menu does not drop down on the single product pages. It does work on category pages and on the homepage.
    I have pasted in Private Content an example of the page that the menu is not working in Internet Explorer but it is working in Chrome

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 17, 2016 at 12:59

    Hello @lance,

    I’ve checked single product page in IE11 and drop down menu is shown:
    http://prntscr.com/a4e68o

    Please clarify the issue with more details.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: lance
    lance
    Participant
    February 17, 2016 at 13:07

    Thanks for the reply.
    My apologies it is not Internet Explorer. It is now called Microsoft Edge that the drop down menu is not working on any of the single product pages and also the product description tabs below the main image also not working properly.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 17, 2016 at 15:25

    Hello @lance,

    We checked the site in Microsoft Edge browser and drop down menu is shown there too:
    http://prntscr.com/a4fksj

    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

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