Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins http://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
I have had quite a few customers mention that the page just “hangs” when clicking the “place order” button on the checkout page. Please could you check this for me on my two sites.
Theme version: Legend latest
Content is visible for topic creator and support staff only.
It is apparently only happening in Internet Explorer. I did try myself in Internet Explorer and and I placed an order 3 times on each site. Only once out of 3 times it did hang when I clicked “place order” with the credit card payment option
Do you have any info on this above please? I am still receiving messages from customers using Internet Explorer that the page ‘hangs’ and does not move forward when they are clicking place order.
Our mission is to help Internet businesses and their customers interact in a way that mirrors real-world customer experience: personal, human, and fun.
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