Hello Rose,
thank you very much!
Best regards
Martin
Hello Rose,
thank you very much!
Best regards
Martin
Hi Rose,
it worked. In addition to rebuilding the caches, I also had to delete the old cookies.
Thank you for your quick and straightforward support! Really appreciate!
Best regards
Martin
Hi,
the support here was excellent, but now I only get standardized message.
No I don’t have CDN
Have you even read what I wrote, that I have disabled all plugins?
Please respond to this topic asap and appropriately
Regards
Martin
Hi,
it was none of those, but I figured it out in general: some conflict with the setup of the “Really Simple SSL Pro” plugin.
Thank you
Martin
Hello Tony,
I do not see what it has to do with the provider. I can disable/flush the opcache myself in the panel, but it does not help.
I can also change the cache method to “disk”, which I have done. Problem still there.
Css/js management is OFF. Opcache is OFF on the server. Problem still there.
Only when I disable page cache in w3 completely, it is gone.
So either it is an issue with w3 or with xstore. I cannot tell but I need to start somewhere. All I am asking for is to have a look into it, please.
Beste regards
Martin
Hi Tony,
thank you for your help. But the issue comes back, flushing caches does not help.
I know, sometimes it goes away for a few minutes. Usually after changes in the xstore configuration.
See screenshot https://postimg.cc/jCGTmdfd
there are multiple plugins installed and activated for the cache and optimizing on your site
No, there really aren’t. I only use W3 total cache for page, object and browser cache. CSS and JS are managed exclusively in “Asset Cleanup” which does not affect the problem at all. Neither does Perfmatters do any caching at all.
I had already tried deactivating those settings in xstore speed optimization before, one by one AND in combination. No results.
For good measure, just before writing this, I also deactivated Menu Dropdown Ajax Loading and Menu Cache. And again, for 2 minutes it worked fine, then the problem came back upon page reload!
Also, once again, I deactivated ALL plugins except W3 total cache, waited, flushed, waited… the problem persisted.
Only when I deactivate page cache in W3 total and the issue is reliably gone.
Best regards
Martin
Hello Tony,
thank you very much! Works perfectly!
Best regards
Martin
Hello Tony,
I am sorry, we seem to have misunderstood each other. Let’s try again:
In order to increase the height of the dropdown, you advised to use the padding in the Results Dropdown Computed Box, which basically worked – the dropdown box is larger now.
But it also led to a large margin below the search results (marked by the red X in the screenshot).
Is there a way to get rid of this white space?
Thank you!
Martin
Hello Tony,
thank you for helping, however nothing has changed. The result dropdown is still the same size as it always was. All caches cleared.
Changing the padding didn’t do anything, as restoring the defaults.
Please see the screenshot in the private content area. What I would like to achieve is simply an extension of the dropdown of about 100-150 px.
Best regards
Martin
Hi Tony,
sorry, please try like this: https://www.pflanzkompass.at. I need to fix that ssl redirect.
Regards
Martin
Hi Tony,
I have closed the topic too quickly.
It basically worked, but now the result list can be scrolled farther than necessary, showing white space below the result list.
Is there a way to fix this?
Best regards
Martin
Hi Toni,
I completely understand what the file generator did. It was convenient, but I can disable the styles/assets myself without it.
What would help me, however, is a comprehensive list of the styles, what they do, and where they load. Can you provide such a resource?
That would save me a lot of trial and error.
Thank you!
Martin
Hi,
will there be any kind of substitute?
I think this is important. xstore is such a great theme because of its many functions. But having the option to disable assets that are not in use makes it even better, well, faster.
Any recommendations?
Thank you, best regards
Hi,
thank you, please find it attached
Regards
Hi,
got it, deleting the custom css from files generator did the trick
Thank you
Best regards
Martin
Hello,
thank you, but both didn’t help.
Interestingly, with theme options open the page shows correctly
Regards
Martin
Hello,
I haven’t checked Safari on desktop, but it works in all other desktop browsers.
However, on iPad (air 2, latest iOs) the problem is the same as on the iphone. Could it be device related?
Best regards
Martin
Hello,
that’s interesting. On Xiaomi Mi 10 it works correctly. I see it on iOS 14.3, iphone 8 Plus, in Safari and Edge.
Actually the whole area below the close button (i.e. the dark overlay) remains tapable and links open.
The problem does NOT exist with the off-canvas sidebar for the product filter
Best regards
Martin
Hi,
just checking, because you have not yet responded to the problem with the close button. Will it be fixed?
Thank you
Martin
Hello Rose,
thank you!
Concerning the other issue with the close button of the quick view sidebar: it’s fine if this will be fixed with the next update. just let know, please.
Thank you
Martin
Hello,
thanks, here you go
Martin
Hello Rose,
thank you, that one was straightforward. And worked. However, on pages there’s no override set like this and still the breadcrumbs do not change with the settings.
Best regards
Martin
Hi,
I believe now that it is really an issue with elementor, so I don’t want to bother you with that of course.
Thank you!
Martin
Hello Olga,
I see, although it is very strange. I will let you know in case I find out anything useful. Thank you for your time!
In the meantime another problem on mobile showed up. This time it definitely has to do with elementor. The mobile header has become untapable. None of the items work except for the site logo. However, everything works again as soon as the elementor plugin (basic, not the pro) is switched off.
Best regards
Martin
Hi,
actually I don’t use a CDN, but maybe it’s the caching plugin? I disabled it, no cache should be active now.
Thanks!
Regards
Martin
Hi,
right, I had it set up like in your screenshot. I’ve tried switching it off and reactivating, but the categories won’t show up again.
Best regards
Martin
Hello,
it worked, thank you!
Regards,
Martin
Hello,
it does! Thank you very much!
Best regards
Martin
Hello,
I’ve emptied all caches, but, no, still not working.
Regards
Martin
Hello,
thank you, very much appreciate. In the meantime I could achieve the same thing with Elementor’s blog feature, so on my side the topic can be closed.
Best regards