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Viewing 30 posts - 31 through 60 (of 144 total)
  • Avatar: kikjou
    Martin
    Participant
    September 29, 2025 at 07:11

    Hi,
    I think there was a misunderstanding. I don’t want to remove the bottom margin, but the middle vertical margin should close up to the bottom margin.

    Thank you
    Martin

    Avatar: kikjou
    Martin
    Participant
    September 23, 2025 at 16:34

    Hello,

    thank you, that did the job. I think this would be a worthy inclusion into core features.

    But I also discovered a slight problem with the borders on mobile (see screenshot).

    Thank you
    Martin

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    Avatar: kikjou
    Martin
    Participant
    September 22, 2025 at 08:13

    Thanks for the support! My topic “Promo Text for bottom header – Link URL and Text not working” has been successfully resolved.

    Avatar: kikjou
    Martin
    Participant
    September 22, 2025 at 08:13

    Hello,
    thank you, works fine!
    Best regards
    Martin

    Avatar: kikjou
    Martin
    Participant
    September 20, 2025 at 12:52

    Hi,
    thank you!
    That works nicely, however only on mobile. Other smaller screen sizes keep the margin.

    I wonder why there ares margin at all. Shouldn’t full width header/container stretch remove them?

    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    September 18, 2025 at 16:59

    Hello,

    thank you! I see, the first issue was only due to a layout problem.

    Concerning the second: yes, I do have “full width header/container stretch” activated, but as I wrote before:
    The “full width header” for the bottom header does not expand to full width but leaves a margin. (see screenshot). I worked around it with negative margins in the bottom header computed box.

    However, this leads to a layout shifts in the header upon every page load. And it shifts the close button into the overflow.
    (I know it looks now ok in the frontend, because of those workarounds and because I switched off the close button).

    How can this be fixed?
    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    September 18, 2025 at 13:46

    Hello,

    I have disabled the country blocker so you should now have access, please excuse the delay.

    I do not know what the “stretch container” option means. There is no such entry in the customizer and your screenshot only shows the frontend.

    Kind regards
    Martin

    Avatar: kikjou
    Martin
    Participant
    September 18, 2025 at 09:26

    Hi,
    concerning the 2nd problem: I take that one back. I found an orphaned html-block-1 in the top header.
    Thank you!
    Martin

    Avatar: kikjou
    Martin
    Participant
    August 8, 2025 at 09:50

    Hello Jack,

    true, the staging needs to be fixed. That could take a little, sorry for that.

    In the meanwhile, yes, your code solved the problem with the apostrophes.

    Regarding the titles, no, I do not want to limit their display length, I need them to display completely, breaking over 2 lines.

    Thanks a lot, best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    August 8, 2025 at 07:46

    Hello,

    thank you!

    I have created a staging site, step by step deactivated all plugins except elementor, and removed the code that you gave me. The apostrophes remain wrong, unless your code is put back. I have also temporarily removed all entries from functions.php and additional css.
    You can have a look yourself, the credentials for the staging are attached.
    Please consider the possibility, that it is not due to third-party code.

    Besides, I have found another issue with the product title. Titles longer than about 32 characters are not broken into a new line, but have the overflow hidden. (screenshot attachted).
    This issue also did not resolve after deactivation of all plugins and code.

    Thank you
    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    August 4, 2025 at 09:03

    Hello,

    right, sorry, I have changed the access level to admin now.

    The apostrophes are entered in that way (see screenshot).
    https://www.pflanzkompass.at/artikel/achillea-clypeolata-anthea/

    Since there is only 1 text field for the product title and the product title is displayed differently on those 2 templates, there must be a difference in how it is processed.

    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    August 2, 2025 at 14:08

    Thanks for the support! My topic “Handling of apostrophe different on product single and product archive” has been successfully resolved.

    Avatar: kikjou
    Martin
    Participant
    August 1, 2025 at 15:33

    Hello Alex,

    thank you! Please find screenshots and access attached

    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    May 4, 2025 at 08:39

    Hello,

    thank you for suggesting this plugin, which seems to be quite useful, and I will probably come back to it at some point. However, for now, I would prefer to use the software that I already have, since the needed functionality is already included.

    I have installed 9.4.11 / Core plugin 5.4.11 but could not yet test if the changes have been implemented and to what extent (mini-cart?). In the changelog I found this:

    FIXED: Compatibility issues with WooCommerce Germanized plugin and mini-cart quantity updates in XStore

    Have you noticed what I wrote above about an additional problem (incl. video)?

    However, when decreasing the amount using the “-“button, it takes 2 attempts for every step until the correct amount is accepted. You can see that in the attached video.
    Increasing the amount does not cause this problem.

    Please let me know the current status, thank you

    Best regards
    Martin

    Avatar: kikjou
    Martin
    Participant
    April 30, 2025 at 08:59

    Hi,

    thank you for also testing the other cart versions!

    I only use the sidebar-cart and found that the exact problem seems to be solved there, too.

    However, when decreasing the amount using the “-“button, it takes 2 attempts for every step until the correct amount is accepted. You can see that in the attached video.
    Increasing the amount does not cause this problem.

    Could you tell me what kind of tax configurations are responsible? I don’t think that I have anything extraordinary, just what is required for the European/German market.

    Thank you so much for your efforts!
    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    April 26, 2025 at 11:20

    Hello,

    You need to use the +/- buttons to get the effect.

    My videos are attached. And here is the exact description of the process shown in the video:

    Video 1: 4 to 3 pcs

    – enter 4 pcs.
    – use the (-) button to reduce to 3 pcs.
    > You will find that the price for 3 pcs. is still 20.90, meaning it has NOT changed to the correct base price (22.00)

    Then

    – enter 2 pcs.
    – use (+) to increase to 3 pcs.
    > and you will see the correct base price for 3 pcs. (22.00)

    Video 2: 8 to 3 pcs

    – enter 8 pcs
    – use (-) to reduce to 3 pcs.
    > the price from the 2nd increment is still applied (€ 20.24)

    You can see that at 3 pcs. the cart calculates different prices.

    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    April 25, 2025 at 13:36

    Hello,

    I have tested it at the staging site https://www.pflanzkompass.at/backup_5/?page_id=1542
    but it still does not work.

    When I reduce the amount in increments of 1, the issue still occurs at the reduction from 4>3 pcs. The price should change from 5.89 to 6.20 but stays at 5.89 for 3 pcs. It changes only at 3>2. However, when moving upwards 2>3, the 3 pcs. are applied the correct price of 6.20. The price then changes correctly to 5.89 at 3>4 pcs.

    At the next interval (6<>7 pcs) the price changes correctly in both directions.

    Best regards
    Martin

    Avatar: kikjou
    Martin
    Participant
    April 21, 2025 at 10:47

    Hello Jack,
    thank you!
    Please find the credentials in the private content area

    Best regards
    Martin

    Please contact administrator
    for this information.
    Avatar: kikjou
    Martin
    Participant
    April 18, 2025 at 15:44

    Hello Jack,

    I tested it again on the staging site, starting with all plugins OFF, except: elementor (2x), xstore core, woocommerce, wp staging.

    Off the bat I noticed that the cart refresh is as slow as with all plugins on. (Anyway, on the live cart page most of the installed plugins are deactivated using AssetCleanUp plugin)

    The main observation however is the following:

    Setup: 2 intervals, 4-6 (5%) & 7-infinite (8%)

    4 pcs shows correctly € 5.89 (- 5% off), but when reducing to 3 pcs. the 5.89 remain. Only at 2 pcs it reverts to the standard price of 6.20.

    That must be wrong, unless I have misunderstood the logic. Please check with the screenshots. The first interval starts at 4 pcs, meaning 1-3 must have the basic price.

    Going from 7 > 6 pcs. seems to work as intended.

    You can log in to the new staging site https://www.pflanzkompass.at/backup_5/ using the new credentials

    Cart: https://www.pflanzkompass.at/backup_5/?page_id=1542
    Used product for price reference: https://www.pflanzkompass.at/backup_5/?product=chrysanthemum-poesie&attribute_pa_groesse=p1
    5.70 -8%
    5.89 – 5%
    6.20 – basic price

    Please, let’s review it at this stage of testing, before complicating it ahead of time.

    Thank you
    Martin

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    Avatar: kikjou
    Martin
    Participant
    April 18, 2025 at 13:00

    Hello Jack,

    it works, excellent, thank you very much!

    Are there any known downsides to removing those additional variation meta? Where are they usually used by the theme? I guess, you keep them for a reason. I am asking now simply to avoid potential later detective work.

    Thank you!
    Martin

    Avatar: kikjou
    Martin
    Participant
    April 17, 2025 at 13:55

    Hello Jack,

    thank you for your help!

    I have gone through a test purchase with variation swatches switched off, but the issue did not go away.

    In the other two pdfs you can find the direct comparison between an incorrect and a correct entry. I created the order through the shop system and then added another product to it. The added product displays correctly.

    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    January 24, 2025 at 08:52

    Hello,
    the patches did the job!
    Thank you!
    Best regards

    Avatar: kikjou
    Martin
    Participant
    January 23, 2025 at 15:40

    I’d like to add that the image alignment on mobile is off, too: the gallery thumbnails do not move upwards to the displayed picture but leave a margin.

    Thank you
    Best regards,
    Martin

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    Avatar: kikjou
    Martin
    Participant
    January 20, 2025 at 16:40

    Hello Rose,
    thank you very much!

    Kind regards
    Martin

    Avatar: kikjou
    Martin
    Participant
    January 4, 2025 at 10:08

    Hello,

    thank you! I have placed an entry on the taskboard, since the solution is not optimal.

    I have removed the button altogether, since the padding cannot account for the amount of swatches (and the space they need). Also, if the button is shifted up, the td remains and leaves white space underneath the swatches.

    Unless you have a better solution, I have to stick with this for the time being.

    `.single-product table.variations td[colspan=”2″] {
    display: none;
    }

    Best regards
    Martin

    Avatar: kikjou
    Martin
    Participant
    January 3, 2025 at 11:42

    Hello @Luca,

    thank you very much for your help!

    This is almost as it was before, only that the “clear” text should really be to the right of the swatches’ images, I think. Could you please adjust that?

    Before, the solution was clean and simple. I looked through the changelog but could not find an entry about that having changed. Would it be possible to provide a option for that in one of the next updates?

    Best regards
    Martin

    Avatar: kikjou
    Martin
    Participant
    January 2, 2025 at 13:03

    Hello,

    first, please let me speak to a real support person, not to generated text.

    On a staging site all third-party plugins are deactivated, no cache is active. For access, please see private content area.

    I repeat the issue:
    On the single product page (with variation swatches active and on pre-selected) recently a huge button for clearing the selected variation has appeared. Before it was only text to the right of the swatches. I need to revert to this simple text and get rid of the button.

    You can find both version attached as screenshots. They say “leeren” meaning “clear/reset”.

    Best regards
    Martin

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    Avatar: kikjou
    Martin
    Participant
    January 2, 2025 at 10:14

    Hi,
    see private content area for credentials.

    Please, login to see the site as admin without caching.

    Best regards
    Martin

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    for this information.
    Avatar: kikjou
    Martin
    Participant
    December 2, 2024 at 09:17

    Hi,

    I have disabled the country blocker. Try again please

    thank you
    Martin

    Avatar: kikjou
    Martin
    Participant
    December 1, 2024 at 14:07

    Hi,
    what is the country you are trying to access the site?

    Thank you!
    Martin

    Please contact administrator
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Viewing 30 posts - 31 through 60 (of 144 total)
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