Login fails (error 502) with core plugin active

This topic has 3 replies, 2 voices, and was last updated 1 year, 2 months ago ago by Martin

  • 2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 27, 2023 at 08:27

    Hello, Martin,

    We recommend that you update your site’s PHP version to 7.4 and check back again.

    Troubleshooting a 502 error can be complicated, as the connection between your browser and most websites is not as straightforward as it used to be. For example, your browser’s request might get routed through a proxy server before making its way to the host in question, and many websites use multiple servers, which can further complicate the issue.

    Therefore, there are a few potential causes for this particular error code. We suggest that you contact your hosting provider for assistance in resolving the issue.

    Errors in your database.

    A server that is timed out, currently unavailable, or just not working as intended.

    The server is overloaded with too many requests. Perhaps a DDOS attack, or even just a larger-than-intended spike in traffic.

    A problem with your reverse proxy server.

    Faulty PHP scripts, courtesy of one of your plugins or themes.

    We hope this helps.

    Best Regards,
    8Theme’s Team

    Avatar: kikjou
    Martin
    Participant
    January 27, 2023 at 15:54

    Hi,

    it was none of those, but I figured it out in general: some conflict with the setup of the “Really Simple SSL Pro” plugin.

    Thank you
    Martin

  • Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘Login fails (error 502) with core plugin active’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.