This topic has 3 replies, 2 voices, and was last updated 1 year, 2 months ago ago by Martin
Hi,
since having updated to version 9 (or core 5 respectively), login attempts lead to a 502 error. Logout, too, causes a 502.
Only with the core plugin deactivated from FTP I can login, then reactivate it and proceed at front and backend without problems, until logout.
Plugins that could affect login are currently deactivated, except Woocommerce.
Thank you,
Best regards
Martin
Hello, Martin,
We recommend that you update your site’s PHP version to 7.4 and check back again.
Troubleshooting a 502 error can be complicated, as the connection between your browser and most websites is not as straightforward as it used to be. For example, your browser’s request might get routed through a proxy server before making its way to the host in question, and many websites use multiple servers, which can further complicate the issue.
Therefore, there are a few potential causes for this particular error code. We suggest that you contact your hosting provider for assistance in resolving the issue.
Errors in your database.
A server that is timed out, currently unavailable, or just not working as intended.
The server is overloaded with too many requests. Perhaps a DDOS attack, or even just a larger-than-intended spike in traffic.
A problem with your reverse proxy server.
Faulty PHP scripts, courtesy of one of your plugins or themes.
We hope this helps.
Best Regards,
8Theme’s Team
Hi,
it was none of those, but I figured it out in general: some conflict with the setup of the “Really Simple SSL Pro” plugin.
Thank you
Martin
Tagged: core plugin, error 502, fails, login, themes, woocommerce, wordpress
The issue related to '‘Login fails (error 502) with core plugin active’' has been successfully resolved, and the topic is now closed for further responses