Forum Replies Created

Viewing 30 posts - 2,461 through 2,490 (of 5,361 total)
  • Avatar: Justin
    Luca Rossi
    Support staff
    November 10, 2024 at 08:12

    Hi @Nicolo,

    Please try adding this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    [data-tab-name="Pages"] .post-date {
        display: none;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2024 at 11:13

    Hi @modestyestore,

    Please also add this custom CSS codes:

    
    form.woocommerce-form.woocommerce-form-login.login,
    form.woocommerce-form.woocommerce-form-register.register {
        display: flex;
        flex-direction: column;
    }
    
    div.text-center.et-or-wrapper {
        order: -2;
    }
    
    div.et-google-login-wrapper.text-center {
        order: -3;
    }
    

    https://prnt.sc/UbW3jJygt0-P

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2024 at 11:07

    Hi @LVRB Love’s Rebel,

    Please try adding this custom CSS codes under Xstore > Theme Options > Theme Custom CSS > Global CSS:

    
    form.woocommerce-form.et_b-tab-content.woocommerce-form-login.login.active,
    form.woocommerce-form.woocommerce-form-register.et_b-tab-content.register.active {
        display: flex !important;
        flex-direction: column;
    }
    
    .woocommerce-form-login .woocommerce-form-row.woocommerce-form-row--wide.form-row.form-row-wide {
        order: 0;
    }
    
    form.woocommerce-form.et_b-tab-content.woocommerce-form-login.login.active .text-center.et-or-wrapper,
    form.woocommerce-form.woocommerce-form-register.et_b-tab-content.register.active .text-center.et-or-wrapper{
        order: -1;
        margin-bottom: 25px;
    }
    
    form.woocommerce-form.et_b-tab-content.woocommerce-form-login.login.active .et-google-login-wrapper.text-center,
    form.woocommerce-form.woocommerce-form-register.et_b-tab-content.register.active .et-google-login-wrapper.text-center{
        order: -2;
        margin-top: 15px;
    }
    
    form.woocommerce-form.et_b-tab-content.woocommerce-form-login a.lost-password {
        width: 100% !important;
        text-align: right;
        margin-bottom: -20px;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2024 at 07:42

    Dear Mark Levent,

    We hope this message finds you well.

    We have noticed that some of the product images on your website appear to be too small. While we can provide custom CSS code to adjust the width and height, please note that this may result in a reduction in image quality. For reference, here is an example: [Image Link](https://onurl2.sg-host.com/wp-content/uploads/2024/09/flat-foot-red.jpg).

    To ensure the best visual quality, we recommend using images with a minimum size of 1000×1000 pixels.

    Please feel free to reach out if you need any further assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2024 at 07:38

    Hi @uttam pradhan,

    1. Please edit your home page with Elementor: https://www.pradhanelectrics.com/wp-admin/post.php?post=2170&action=elementor.

    2. Inspect the section contains the sliders: https://prnt.sc/v2kXaBJHsp3v

    3. https://prnt.sc/ARxn9PlVW97g

    4. You can manage all the sliders there: https://www.pradhanelectrics.com/wp-admin/edit.php?post_type=etheme_slides

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2024 at 07:30

    Hi @LVRB Love’s Rebel,

    Elementor > Settings > Performace > Lazy loading of background images

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2024 at 07:28

    Dear Roy Al,

    Thank you for reaching out to us.

    Please note that issues related to third-party plugins fall outside the scope of the standard support services we offer. We kindly recommend contacting the plugin’s author directly for further assistance. You can reach them via the following link: [https://wordpress.org/support/plugin/mobile-login-woocommerce/](https://wordpress.org/support/plugin/mobile-login-woocommerce/).

    Should you have any other questions or require further assistance, please don’t hesitate to let us know.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2024 at 07:26

    Dear @azicard,

    We hope this message finds you well.

    Could you kindly provide further clarification regarding the first issue? We are still unclear on the specifics and would appreciate your detailed explanation.

    As for the second issue, we have identified that the Ajax “Add to Cart” functionality is not working properly with certain custom product fields. As a temporary solution, we have disabled the Ajax “Add to Cart” feature: [screenshot link](https://prnt.sc/SbPDKynHSpHm). Everything should now be functioning as expected.

    Could you please review and confirm that everything is working correctly on your end?

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2024 at 07:19

    Hi @khurram virk,

    The correct code should be like this:

    
    add_filter('etheme_sidebar_before_title', 'n2t_etheme_sidebar_before_title');
    function n2t_etheme_sidebar_before_title(){
    	return '<p class="widget-title"><span>';
    }
    
    add_filter('etheme_sidebar_after_title', 'n2t_etheme_sidebar_after_title');
    function n2t_etheme_sidebar_after_title(){
    	return '</span></p>';
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 8, 2024 at 08:37

    Dear @LVRB Love’s Rebel,

    We kindly suggest trying to disable the lazy loading feature for the background image in Elementor. You can refer to the following screenshot for guidance: [https://prnt.sc/aeuDLakGKBG_](https://prnt.sc/aeuDLakGKBG_).

    We hope this resolves the issue. Should you need further assistance, please don’t hesitate to reach out.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 8, 2024 at 06:05

    Hi @Mario,

    Please try adding this custom codes under functions.php file locates in your child theme:

    
    function woocommerce_template_loop_product_title() {
    	echo '<h2 class="' . esc_attr( apply_filters( 'woocommerce_product_loop_title_classes', 'woocommerce-loop-product__title' ) ) . '">' . get_the_title() . '</h2>'; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
    	the_field('your_field_name');
    }
    

    The custom field will display under your product titles.

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 8, 2024 at 05:59

    Dear Henrik,

    We hope this message finds you well.

    Could you kindly create a video and share your website URLs with us? This will allow us to review them more thoroughly.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 8, 2024 at 05:57

    Dear Don,

    We hope this message finds you well.

    Please find the demo loading on our end via the following link: [Demo Load Video](https://www.awesomescreenshot.com/video/33389645?key=1394af5fd8bc8e722a729b1767c47074).

    Are you referring to the loading icon that appears on each widget? This icon is part of the Ajaxify feature in the XStore theme. If you would like to disable this feature, you can follow the instructions provided in the link below:
    [Guidance on Disabling Ajaxify](https://www.8theme.com/topic/my-website-is-extremely-slow-on-mobile-i-have-checked-all-settings/#post-401212).

    Should you have any further questions or need additional assistance, please don’t hesitate to reach out.

    Best regards,
    The 8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 8, 2024 at 04:46

    Dear Khurram Virk,

    We hope this message finds you well.

    If you prefer not to install the WP Code plugin, you can simply add the custom code to the functions.php file located in your child theme.

    Should you have any further questions or need assistance, please don’t hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 7, 2024 at 10:17

    Dear @shonakisam_98,

    We hope this message finds you well.

    We would like to suggest the following plugins for implementing country-based restrictions:

    – [Woo Product Country Base Restrictions](https://wordpress.org/plugins/woo-product-country-base-restrictions/)
    – [Country Restrictions for WooCommerce](https://woocommerce.com/products/country-restrictions-for-woocommerce/)

    Please note that any issues related to third-party plugins should be directed to the respective plugin authors for further assistance.

    Thank you for your understanding.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 7, 2024 at 09:37

    Hi @khurram virk,

    1. Please send the URL. We couldn’t find any h4 tags under source page.

    2. XStore > Theme Options > Export/Import: https://prnt.sc/vrwMC-MpjRZu

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 7, 2024 at 09:17

    Dear Khurram Virk,

    We hope this message finds you well.

    1. Could you kindly provide us with the specific page URL in question?

    2. In this situation, we recommend the following steps: Please activate the parent theme first, export the theme settings, then activate the child theme and import the settings again.

    Thank you for your attention to this matter. Should you need any further assistance, please don’t hesitate to reach out.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 7, 2024 at 06:59

    Hi @Priyanshu,

    Please try adding this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .etheme-elementor-off-canvas__main .etheme-elementor-off-canvas_content .et_b-tabs-wrapper {
        overflow-y: auto;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 7, 2024 at 06:23

    Hi @maybendeler,

    Please try adding this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .etheme-post-title a {
    word-break: break-word;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 7, 2024 at 06:02

    Dear Priyanshu,

    We hope this message finds you well.

    Could you kindly let us know which browser and screen resolution you are using? We have reviewed your website on our end, and it appears to be displaying correctly. Please see the screenshots below for reference:

    – [Screenshot 1](https://prnt.sc/hMicdM5OumDg)
    – [Screenshot 2](https://prnt.sc/ybEIgLJTpkuJ)

    Should you need any further assistance, please don’t hesitate to reach out.

    Best regards,
    8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 7, 2024 at 05:50

    Dear Nicolo,

    We hope this message finds you well.

    The table of contents element is being generated by the Elementor plugin. Could you kindly update both the Elementor and related plugins to their latest versions at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 7, 2024 at 05:40

    Hi @Moshe,

    2) In product page gallery the video not showing any thumbnail. There only show the text” VIDEO” I want to remove the text video and add there a thumbnail which Should be generate auto based on video.

    This feature is not available right now. You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

    Alternatively, If you require a paid service, kindly contact the appropriate department through the following link:

    https://www.8theme.com/account/#etheme_customization_panel

    We thank you for your patience and we hope you have a great experience with 8Theme’s Team.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 11:53

    Hi @zoljargal,

    Why don’t you use this solution? You just need to insert the category ID you want to hide and it will be safe when a new update of XStore release: https://www.8theme.com/topic/i-wanna-customize-my-ajax-search-bars-dropdown-choice/#post-421287

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 11:52

    Dear Raj,

    We hope this message finds you well.

    We are still unclear about your specific requirements and what you are aiming to achieve. To assist you more effectively, could you kindly provide us with some screenshots or videos that illustrate the issue or your desired outcome?

    Thank you for your cooperation.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 11:34

    Dear Elly,

    To achieve the functionality you’re looking for, we recommend using a third-party plugin such as the following: [Ultimate Member Plugin](https://wordpress.org/plugins/ultimate-member/).

    Please feel free to reach out if you have any further questions or need additional assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 10:21

    Dear Elly,

    We hope this message finds you well.

    Could you kindly check once again? Please note that the toolbar has been removed from both the frontend and backend.

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 10:14

    Hi @LVRB Love’s Rebel,

    Please update custom CSS code to this:

    
    .payment_methods label img {
        width: auto;
        margin-top: 6px;
        margin-right: 6px;
        margin-bottom: 10px;
        margin-left: 6px;
        position: relative;
        top: -4px;
        max-width: 190px;
        max-height: 30px !important;
        height: 30px !important;
        display: flex;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 10:08

    Dear Daniel,

    We hope this message finds you well.

    We have reviewed the HTML code, and it appears to be loading correctly. However, the star ratings are not displaying as expected. You can view the issue here: [Screenshot](https://prnt.sc/UZpQuX6la3eC).

    We kindly recommend reaching out to the plugin’s author for further assistance, as issues related to third-party plugins fall outside the scope of our standard support services.

    For your convenience, here is the support link for the plugin: [WordPress Plugin Support](https://wordpress.org/support/plugin/revi-io-customer-and-product-reviews/).

    Thank you for your understanding.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 09:36

    Hi @tareqabodohon,

    Please try adding this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .etheme-elementor-sidebar {
        --widget-checkbox-icon-code: "\e918";
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    November 6, 2024 at 09:05

    Hi @hafunerix,

    Can you please share your admin account again? We tried with this account but itn’s not working anymore.

    Thank you!

    Please contact administrator
    for this information.
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    Viewing 2,490 results - 2,461 through 2,490 (of 5,361 total)
Viewing 30 posts - 2,461 through 2,490 (of 5,361 total)
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