Luca Rossi

Dear @Gracu_,

We hope this message finds you well.

We have noticed that your website currently has 21 active plugins. In order to assist you more effectively, we kindly request your permission to test for any potential plugin conflicts. Alternatively, if possible, could you create a staging site where we can safely conduct these tests?

Thank you for your cooperation.

Best regards,
8Theme Team

Dear @dybwpath,

We would like to inform you that there is a hook available for adding custom code: woocommerce_products_widget_query_args.

You can find this hook in the following file:
/wp-content/plugins/et-core-plugin-new/app/controllers/elementor/general/product-grid.php on line 3745.

We hope this information is helpful.

Best regards,
The 8Theme Team

Dear Aure,

Thank you for reaching out to us.

Regrettably, the customization you are requesting requires extensive coding, which falls outside the scope of the standard support services we offer.

If you would like to suggest the addition of new features or options, we kindly encourage you to submit your idea on our Taskboard via the following link: [https://www.8theme.com/taskboard/](https://www.8theme.com/taskboard/). Should your suggestion gain sufficient support from other customers, our development team will carefully consider its inclusion in a future update.

Alternatively, if you require a paid customization service, please feel free to contact the appropriate department through this link: https://www.8theme.com/account/#etheme_customization_panel.

We appreciate your understanding!

Best regards,
The 8Theme Team

Hi @Rahul,

Please resend us with your WordPress admin account. The provided account isn’t working anymore.

Thank you!

Dear Rodlens Hora,

We hope this message finds you well.

Please find below the scripts related to the product gallery:

– /wp-content/themes/xstore/js/modules/swiper.min.js
– /wp-content/plugins/woocommerce-photo-reviews/js/swipebox.min.js
– /wp-content/themes/xstore/js/modules/single-product-vertical-gallery.min.js
– /wp-content/themes/xstore/js/photoswipe-optimize.min.js
– /wp-content/themes/xstore/js/modules/ethemeElementorSlider.min.js

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

Hi @Valentin,

Thank you for contacting us.

In order to assist you further, we kindly request temporary access to your WordPress admin panel (WP-Admin).

To provide WP-Admin access, please create a new user account with administrator privileges through your WordPress Dashboard. Once the account is set up, you can securely share the username and password plus WordPress Login URL with us via the Private Content section.

Please note that while we will do our best to resolve the issue, we cannot guarantee a 100% resolution, especially if the issue is related to third-party plugins. In such cases, we advise contacting the plugin’s author for further support.

Thank you for your understanding.

Best regards,
The 8Theme Team

Hi @Rahul,

Could you please change the previous code to this?

add_action('wp_footer', 'n2t_wp_footer', 99);
function n2t_wp_footer() {
	?>
	<script>
		!function($) {
			"use strict";
			$(document).on('change', '.woocommerce-cart-form .qty', function(){
				var value = $(this).val(),
					name_d = $(this).attr('name'),
					name = name_d.replace('qty_duplicated', 'qty');
				$('select[name="'+name+'"]').val(value);
				$( document.body ).trigger( 'wc_fragment_refresh' );
			});
		}(jQuery);
	</script>
	<?php
}

Hope it helps!

If you need anything else, please let us know.

Best regards,
The 8Theme Team

Hi @ziga32,

Please also add this custom CSS:

@media (max-width: 600px){
    .woocommerce-cart .etheme-elementor-cart-checkout-page-column.etheme-elementor-cart-page-table.first {
        width: 100%;
    }
}

Let us know how it goes!

Hi @Rahul,

Can you please go to XStore > Theme Options > Speed Optimization > activate the Always load “wc-cart-fragments” setting: https://prnt.sc/kE1p8OlMJl2P?

Let us know how it goes!

Hi @ziga32,

Please try adding this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

@media (min-width: 980px){
    .woocommerce-cart .etheme-elementor-cart-checkout-page-column.etheme-elementor-cart-page-table.first {
        width: 65%;
    }
    
    .woocommerce-cart .etheme-elementor-cart-checkout-page-column.etheme-elementor-cart-page-totals.last {
        width: 35%;
    }
    
    .woocommerce-cart.cart-checkout-advanced-layout .content-page .products-title {
        margin-top: 0;
    }
}

Hope it helps!

Dear Doussia,

We hope this message finds you well.

It appears that some custom CSS codes were missing due to the WP-Rocket plugin. We have re-added the necessary codes.

Could you kindly review and confirm if everything is now functioning as expected?

https://prnt.sc/G83dZvS4zTfM

Thank you for your attention to this matter.

Best regards,
8Theme Team

Dear @Awais Bhatti,

We hope this message finds you well.

We regret to inform you that the breadcrumb functionality is currently not fully compatible with custom permalinks. However, we encourage you to submit your request on our Taskboard at [https://www.8theme.com/taskboard/](https://www.8theme.com/taskboard/). If your suggestion garners sufficient support from other users, our development team will consider implementing it in a future update.

We sincerely appreciate your understanding and patience. We hope you continue to enjoy your experience with 8Theme.

Best regards,
The 8Theme Team

Hi @ziga32,

You can use the static block to achieve that. Please add this custom code under functions.php file locates in your child theme:

add_action('woocommerce_after_cart_table', 'n2t_woocommerce_cart_collaterals', 999);
function n2t_woocommerce_cart_collaterals(){
    echo do_shortcode('[block id="3289"]');
}

The static block should contain the Cross-sell Products element: https://prnt.sc/knz7vSZa0uNU.

Hope it helps!

Dear @ShoQ,

Thank you for reaching out to us.

Regrettably, the requested functionality is not feasible as it would require extensive customization of the code for variation products.

However, if you are interested in personalized customization, we encourage you to submit a request through our customization panel, which can be accessed via the following link:
https://www.8theme.com/account/#etheme_customization_panel. This will enable you to work directly with our technical team to explore possible solutions.

Please note that customization services may incur additional fees. The final cost will be determined after a thorough review of your specific requirements.

We appreciate your understanding and attention to this matter.

Best regards,
The 8Theme Team